Hotels Near Xinlu Residence in Xining

This is really an International Hotel with 5 star standard. Service, amenities and room toiletries is of premium quality except the central aircon is not switched on so the room temperature is at 25°C cannot be adjusted much lower, only can switch to fan full blast but not cold. When I lodge a complaint, the staff says they don't switch the central aircon for month of May but advise to just open the window as it gets cold in the evening. The cold air do come in through the window to keep the room cool.They will switch on the central aircon in month of June and July when it's very hot. Overall I love this hotel as it's next to the railway station and many local street food around the hotel. Highly recommended!

I am writing to express my disappointment with the unprofessional conduct of two male front desk staff members I encountered during my recent stay at this hotel. I approached the front desk to inquire about to extend my stay. The two staff members I interacted with were both rude and dismissive, speaking to me without making eye contact and answering in a very loud voice. Their behavior was unprofessional and made me feel unwelcome. I understand that front desk staff members are often busy, but there is no excuse for treating guests with disrespect. I would appreciate it if you would address this matter with the staff members in question and ensure that all your employees are trained to provide excellent customer service. I hope that my experience will be addressed and that future guests will not encounter the same issues.

The price/performance ratio is pretty good. For example, the price, location, etc. are pretty good. It's just that it's on the 23rd or 24th floor of an office building. It's very troublesome to wait for the elevator during commuting. In addition, the overall room can only be said to be average, which can be regarded as satisfactory.

4 star hotel but price is low and sevices is excellent

Very kind and courteous staff. The room is well equipped and has a good layout. Breakfast with wide selection of Chinese and Western options. Definite recommendation! Only minor point is the cleanliness of the tables in the restaurant, especially the mats on the table and chairs could use a wash. Not the end of the world, but for a hotel of this class I would expect better.

After receiving a 100 yuan Xining Cultural Tourism coupon during the National Day, it was very cheap. The hotel also upgraded my room. The room is very large and has a bathtub, toilet, shower room, and washroom. They are all separated and clean. You can also do laundry for free. The breakfast variety is very rich. It is very suitable for traveling with friends and family or on business trips.

I stayed here for night, having left the higher rated Wanda hotel due to a lack of AC and being unable to sleep all night. The room and bathroom exceeded my expectations for 4 stars and were very close to 5 star standard IMO. The staff allowed me to check the room(and most importantly, AC) before booking, which I appreciated. Breakfast was good. I would stay again if returning to Xining.

The geographical location is excellent, about 10 kilometers from the train station, and the transportation is convenient. The room is very clean and comfortable, the linen is clean, the lobby is bright, the network signal is very good, the Internet is very fast, and there is no lag when watching movies. The room has floor heating, it is not cold at all, the bathroom facilities are complete, the shampoo is very fragrant, and the mattress is good The softness and hardness are quite suitable; the room comes with tea bags and ear-hanging coffee bags. The receptionist at the front desk, Orange, is very enthusiastic and very polite. The ladies on duty at the front desk at different times are very considerate. They will help deliver the takeout when it is delivered. They are very kind and the service is very meticulous. The surrounding environment of the hotel is very good, there is a small business district, and it is very convenient for eating and shopping. There is free underground parking, parking is very convenient, a 24-hour gym, and a self-service laundry room, suitable for business trips. There are also quite a lot of breakfast options, with a good combination of meat and vegetables, and the Qinghai local specialty beef noodle soup, which is highly recommended [strong]. I will continue to choose this hotel next time! The quality is worthy of the price!

The location of the Boli Yabu Hotel is very convenient. There are a lot of shops around. Upon arrival we had a very warm welcome from the receptionist Xiao Yang. She helped us with the check-in and showed us the room. We also got a free upgrade to room with a nice view. The room was very clean and comfortable. We got a free welcome snack and some fruits. We would definitely recommend the hotel and book it again when returning to Xining.

Excellent location close to shopping and subway, heart of town. The lovely staff especially the housekeeping team at Floor 9B and the courteous and helpful staff at the restaurant. We loved the complimentary tea breaks and 银耳汤 and did lots of laundry as they thoughtfully provided 3 machines and a dryer in their laundry room. We had just spent 8 dusty days travelling Qinghai and Gansu so this amenity is such a blessing before we continue our journey to Shanghai. What I didnt like was that the hotel was located in a building shared with a few other hotels and lots of offices so the lift has lots of other people sharing and somehow isnt private and is slow. Also to hail a cab, you need to go out to the main road because the building has no driveway. But for the price we pay, the value way exceeds the cons.