Ningningkankan ²⁰²³
August 16, 2021
After staying for two nights, I have the hotel invoice, and the hotel replied to Ctrip for a one-night stay, and Ctrip’s flash payment will deduct my one-night price.
A few days later, Ctrip called me to inquire about the check-in situation.
Today, I called Ctrip again to ask about the payment status.
Please check with Ctrip on my other check-in order at the end of last year and the hotel responded that I did not check in.
My complaint has not been resolved after six months, and the order is also flashed, and I paid the hotel directly to the hotel.
Finally, the Ctrip manager discussed the terms of compensation, and directly refunded my room rate for that night, and then made up my 5,000 Ctrip points.
It didn't take long before I came to the flash payment slip again and didn't check in. Could you please check with the hotel for dim sum with Ctrip? The check-in record is on the invoice! ! !
I won’t comment on the last order, I’ll take a screenshot.
For this single replenishment of the room rate, I directly complain to Ctrip! ! !
Do you want to be so memorable? ! !
Original TextTranslation provided by Google