Zhangiiaiie Tianmen Mountain Guanli Road Atour Hotel Reviews

G’day! I am from Australia. Amazing and exciting accommodation exoerience with this newly opened hotel (opened in 2024). Excellent layout with spacious bedroom and lounge area. I am deeply impressed by many details offered by this hotel, such as a modern toilet (automatic flushing system, night light and smart toilet seat), complimentary fruit, biscuits, water, and motorised curtain. Washing machines and dryers on the second floor *free service* (the staff can deliver your laundry to your room; remember to leave your room number!) Free porridge is offered from 9:00pm to 10:00pm (can’t remember the exact time, though, please check with the staff). The hotel receptionists are polite and friendly. There are plenty of books and seats in the lobby where you can read/borrow while waiting for your buddies or family. Good value for money, clean and comfortable, good service. Will come back. Happy to recommend ZhangJiaJie Tianmen Mountain Guanli Road Atour Hotel!

Beautiful Hotel! The staff was very helpful and always kind💜💜💜💜 They has also a useful laundry! Recommended!!!! 💜Xiao yue

I have always been a fan of this hotel chain and always try to stay here when I get a chance. I was so happy to see they have multiple locations at Zhangjiajie! The rooms are very spacious clean, and I had a beautiful view of Tianmen Mountain! There was also a super big tv which was nice to watch after long days of sightseeing. Each day the room was cleaned and stocked up with water, snacks, and tea. This location is super good as it’s directly in front of the central bus station that can take you to the avatar mountains. It is also a 10 minute walk to the cable car so it’s so easy to visit any place here. It’s about 15 minutes from the airport, 10 minutes to the railway station, and 25 minutes to the high-speed train station. The breakfast was very nice and also at 9:30 to 11 PM. They have a nice late night snack meal prepared between 21:30-23:00 (congee and steamed buns).

First time staying in Atour hotel. The room design is simple and elegant. Like it so much that we decided to cancel the booking on other premises in my subsequent destinations. Overall experience in Atour brand is impressive. This brand will be my first choice whenever I visit the country again.

All are good especially the reading area and breakfast. Only room size slightly smaller and near to traffic where easily wakeup by HORN from vehicles.

Amazing location with really helpful staff. Breakfast could be more diverse.

Thanks 小果儿 for her excellent service. Hotel is very spacy, new, modern and clean.

The service is very good. clean room. the big window looks good. the staff is very friendly. The tour guide next door was friendly and the service was excellent.

New building ,nice room,nice service 小魚

It was my first time to travel to Zhangjiajie. I saw a newly opened hotel on Trip.com and booked it without hesitation. During check-in in the lobby, the weather was a bit cold in December, and the front desk enthusiastically served hot tea. After getting the room card, I entered the room, which was very clean and comfortable. The room I stayed in faced the mountain view. I could see Tianmen Mountain and the ropeway which was amazing. The detail of having a sensor light under the bed to go to the bathroom at night was also great. The hotel has a free laundry service, and the staff will wash and dry it before sending it to the room. It is a great time saver for frequent travelers like me. The breakfast buffet is very rich, including tofu curd, soy milk, the famous Hunan rice noodles and various local stir-fries. There seems to be a porridge buffet at 9pm. If you order a takeaway during your stay, the robot will automatically deliver it to your room. Overall, my experience in this hotel these days has been very good. The hotel hardware and equipment are very new and clean. The hotel staff are very polite and take the initiative to greet the guests. The dishes in the restaurant buffet are very fresh and delicious. I will still stay here next time I come to Zhangjiajie. Choose this hotel.

The service of Xiaoyue and Lizi at the front desk was very good. The black tea of ​​Atour Village was very delicious when we checked in. The hotel is newly renovated. The environment is very good. There are many books to borrow in the bamboo house in the lobby on the first floor. The lobby also has four kinds of tea. It is very good. There is also a laundry and gym on the second floor. It is very convenient for people on business trips. The rice noodles in the restaurant are also delicious. Takeaway can be delivered to the room by a robot. It is very convenient. I often stay in Atour.

I want to go to Zhangjiajie to see the beautiful scenery for a long time, now Hong Kong has a direct high-speed rail every day, Christmas holiday immediately walked up to stay in the newly opened several months of the new Atour Hotel, really cheap and beautiful, spacious and bright rooms, stylish and generous decoration style Sophisticated with smart night light, smart toilet, desktop wireless charging, Rich breakfast, free supper in the evening, free drinks and coffee in the room, enough to rival the big brand five-star hotel The hotel is very conveniently located, to the scenic spots are very close, there are many specialty restaurants to choose from , the brother beauty brought hot tea, very warm feeling. Overall, I am very satisfied with this stay experience, next time I come to stay here, will recommend friends to stay especially from Hong Kong, you will feel very cheap 👍

The room is quite big, with plenty of hot water. I took a comfortable bath. The environment is also very good, clean and sanitary. Because it is a new store, the equipment is very new. It only takes a few minutes to walk to the Tianmen Mountain Tourist Service Center. There are also many restaurants around. Because this one is newer, I chose this one instead of the one with the cable car. When I arrived at the store, I found that it was actually expensive to book in advance. The staff helped to cancel and rebook. The front desk service is really good. I will come again next time if I have the chance!

This is my second stay. The room facilities are very good. Before checking out, the girl at the front desk helped me to check out at 15:00 in the afternoon. It was a very pleasant stay, especially Chen Ting at the front desk. Her smile is unforgettable. Looking forward to staying next time!