Zhangiiaiie Tianmen Mountain Guanli Road Atour Hotel Reviews

We really enjoyed our stay here. The location was great, just a short walk from the main Tianmen Mountain cable car and many great restaurants. Reception staff were extremely helpful and hospitable. Xiaoyu, in particular, went out of her way to help us. The facilities were among the best we've encountered on our trip, and the beds were very comfortable. There were lots of things to choose from in the buffet breakfast, including excellent coffee. There is a bowl of free porridge on offer from 21:30 to 23:00. We had an awesome view of the mountains and cablecar from our room and the restaurant. The bathrooms afforded a welcome level of privacy in a twin room. Ample bottled water was available. We booked through trip.com (Ctrip) and the process was seamless. The laundry facilities were spotless and the washers and dryers were fast and efficient.

G’day! I am from Australia. Amazing and exciting accommodation exoerience with this newly opened hotel (opened in 2024). Excellent layout with spacious bedroom and lounge area. I am deeply impressed by many details offered by this hotel, such as a modern toilet (automatic flushing system, night light and smart toilet seat), complimentary fruit, biscuits, water, and motorised curtain. Washing machines and dryers on the second floor *free service* (the staff can deliver your laundry to your room; remember to leave your room number!) Free porridge is offered from 9:00pm to 10:00pm (can’t remember the exact time, though, please check with the staff). The hotel receptionists are polite and friendly. There are plenty of books and seats in the lobby where you can read/borrow while waiting for your buddies or family. Good value for money, clean and comfortable, good service. Will come back. Happy to recommend ZhangJiaJie Tianmen Mountain Guanli Road Atour Hotel!

Beautiful Hotel! The staff was very helpful and always kind💜💜💜💜 They has also a useful laundry! Recommended!!!! 💜Xiao yue

I have always been a fan of this hotel chain and always try to stay here when I get a chance. I was so happy to see they have multiple locations at Zhangjiajie! The rooms are very spacious clean, and I had a beautiful view of Tianmen Mountain! There was also a super big tv which was nice to watch after long days of sightseeing. Each day the room was cleaned and stocked up with water, snacks, and tea. This location is super good as it’s directly in front of the central bus station that can take you to the avatar mountains. It is also a 10 minute walk to the cable car so it’s so easy to visit any place here. It’s about 15 minutes from the airport, 10 minutes to the railway station, and 25 minutes to the high-speed train station. The breakfast was very nice and also at 9:30 to 11 PM. They have a nice late night snack meal prepared between 21:30-23:00 (congee and steamed buns).

First time staying in Atour hotel. The room design is simple and elegant. Like it so much that we decided to cancel the booking on other premises in my subsequent destinations. Overall experience in Atour brand is impressive. This brand will be my first choice whenever I visit the country again.

All are good especially the reading area and breakfast. Only room size slightly smaller and near to traffic where easily wakeup by HORN from vehicles.

Amazing location with really helpful staff. Breakfast could be more diverse.

Great location, exceptional and modern amenities

Thanks 小果儿 for her excellent service. Hotel is very spacy, new, modern and clean.

The service is very good. clean room. the big window looks good. the staff is very friendly. The tour guide next door was friendly and the service was excellent.

New building ,nice room,nice service 小魚

The hotel is clean, spacious and bright. The room facilities are very good, such as the refrigerator and air conditioning are very good, the hot water in the bathroom is very fast, and it is very convenient to need anything in the room. The aunt will bring it directly. It is very convenient to deliver water and takeout. The bedding in the room is really comfortable, the pillows and quilts are very comfortable, and the overall quality is very good. The service of Xiao Xile at the front desk of the hotel is also super good and enthusiastic. Every time I come in, I am greeted and served tea. There is free porridge in the evening, which is very convenient. When I leave, the ticket is also very fast and smooth. It is also very close to the scenic spot, and it is very convenient to enter and exit. It was a very good stay experience. I will choose Atour next time.

Yaduo Goodnight Porridge: delicious, with pickles Zhangjiajie West Station Pickup: Special car pick-up service Good environment, good location Good front desk service, Xiaoyan upgraded my room type Many places to eat around, the water and tea in the refrigerator are delicious The store is large and the price is really not expensive!

The lobby smells good, and you feel comfortable as soon as you enter the door. The room is clean and tidy, the light and view are great, and it is convenient to eat and travel nearby. There are also fitness equipment available. The experience is great. I will choose it again next time!