Hotels in Wulingyuan, Zhangjiajie

We really enjoyed our stay at the Lanting Elegant. Really nice rooms in a great location and breakfast was tasty. The room felt very luxurious, staff were friendly and only 10 minutes walk from the main entrance point of Zhangjiajie national park, with plenty of nearby restaurants. The only constructive feedback would be that some of the lobby and cafeteria sections of the hotel could benefit from a bit of renovation, however overall this was a great stay and we’d recommend the hotel to guests coming to Zhangjiajie. We especially enjoyed the little surprises upon our arrival, including the personal note and the flowers - this made it feel very special!

Honestly I cannot praise the wonderful staff here enough. From the moment we arrived, mid torrential rain, the staff and their service was impeccable - rushing out in the rain to grab our luggage. The wonderful ladies at reception made the trip to Zhangjiajie smooth, organising car rides to and from the entrance of the national park, helping book tickets, and giving great sight seeing advice. They even helped us order food deliveries on some of the late nights we got back. On the last day I lost my AirPods, well they were taken/stolen during my time in the park by someone - and the staff were very helpful in trying to sort out a police report etc. Again, the service here is second to none and I cannot praise it enough. The hotel itself is modern, quiet and clean. The room was a good size too. The breakfast was also decent, offering a range of selections. I have no pictures of the hotel itself sadly but here’s some of the area over the past four days.

I had a fantastic stay at this hotel, thanks to its exceptional service, prime location, and welcoming staff. Early on, the hotel reached out to ask if I needed assistance. Initially, I was a bit skeptical about their motivation, but I decided to take them up on their offer and asked for help purchasing four tickets each for Tianmenshan Park and Wulingyuan Forest Park. To my surprise, there were no markups—just honest assistance. They also arranged airport pickup for us, with pricing comparable to booking a Didi (the Chinese equivalent of Uber). For those planning to visit the forest park, this hotel’s location is unbeatable. By stepping across the creek using the stone pathway, you can reach the east gate in just a few minutes. Given the park’s popularity, arriving early makes a significant difference in the experience. The complimentary breakfast was an unexpected delight. While many local restaurants emphasize their spicy regional dishes, the hotel's breakfast provided a refreshing alternative. Most of the offerings were Chinese cuisine, similar to what you might find in an Asian buffet in the U.S. or Canada—but noticeably fresher and tastier. There were a few pastries available, though the selection leaned heavily toward Chinese dishes. A standout feature was the noodle bar, where a chef prepared fresh noodles right on-site. Last but not least, the staff was incredibly friendly—not just at the front desk, but throughout the hotel. Everyone seemed genuinely willing to assist, even with matters outside their usual responsibilities.

I like the fact that you can check the availability of the washing machines and dryers on the TV screen. I also appreciate the abundant supply of mineral water at the lift lobby. Everything was good except for: (1) the cleanliness of the restaurant where breakfast was served. There was a dead insect stuck onto the bowl and there were dead insects on the glass window pane. (2) the size of the kettle counter in the room is miserably small and I even broke the mug! (2) the crew at the restaurant didn't have much customer-centric attitude. I would like to compliment staff at reception counter Mao Li Hua, who was attentive and polite and positioned herself to serve guests. However, whenever we passed by the reception in the evenings, we always saw this female and male staff chatting away by themselves at the edge of the counter.

This hotel was perfect for us. We had a lovely big room with comfy beds and a beautiful balcony with view onto the mountains. Breakfast on the 5th floor also had a great view. Slightly limited breakfast - had noodles, porridge and some bread buns, but yummy and good enough for us. The staff at the front desk were the highlight of this trip - so so helpful and couldn’t do enough. Gave us a full three day itinerary to suit our needs, bought tickets for us at discounted rate, told us how to get the buses, and even gave us a kit to soak our feet after a long day! So lovely and made the whole trip wonderful.

We really enjoyed our stay at Ting Tang, the room was spacious, clean and modern. The staff could speak English and were friendly and very helpful. They are also very responsive on WeChat. They recommended a few food places near the hotel and we loved the skewer place across the street. The location was just a 10-15min walk away from the east gate of Zhangjiajie Forest park. Ting Tang has been one of the best stays we have had in China.

We had such a great time at the Second Sister Pension. The girls at the reception were incredibly helpful, organizing pickup and drop off drivers and organizing tickets to the park. The pension is beautifully furnished and the rooms are newly renovated and large. Close to the pension is a night market for a late night snack. Perfect for visiting Zhangjiajie National Park. Would definitely stay again!

A wonderful accommodation close to the Zhangjiajie forests. Just 2 mins drive to the entrance. The place is furthermore a cosy getaway, quiet and remote, to enjoy a romantic stay. The staff is very helpful and aware of our needs and made our stay, even with mediocre weather conditions, just breathtakingly comfortable. I hope we find an opportunity t come again.

Overall, it has been a pleasant stay at Yuxi with very little to complain about. The homestay manager was super helpful in providing travel tips to the ZJJ Forest while also offering discounted ticket for purchase (which were cheaper than buying online from Trip). Also, pickup and drop off at the East Gate was provided free of charge. The room was clean, a bit small but spacious enough for two. Mattress was not so comfortable but wasn't a deal breaker for us. During the night, it was quiet with the soothing sound of the small river at the back. Próbably one aspect for room for improvement would be to provide good strong coffee in the future. The coffee from the machine tasted bland and I couldn't find any nearby cafes to buy coffee from.

The host are extremely polite and friendly. The lady took us from the hotel to the bus stop 🚏, gave us all kind of information to move around and when my mom stayed at the hotel by herself because she was too tired by walking around the mountains, they took care of her, gave her some Wantong and were super friendly, even she can’t speak English 🥹🫶🙏 We also made some laundry 🧺 everything very clean 🫶 We are very grateful with them. The food is extremely delicious 🤤 100/100 🙌🙌🙌🙌