Starway Hotel (Zhongshan Tanzhou Store)

Starway Hotel (Zhongshan Tanzhou Store) Reviews

Starway Hotel (Zhongshan Tanzhou Store)

No.112, Tanshen North Road, Tanzhou Town, Zhongshan, Guangdong, ChinaView Hotel Details
Starway Hotel (Zhongshan Tanzhou Store)
Starway Hotel (Zhongshan Tanzhou Store)Starway Hotel (Zhongshan Tanzhou Store)Starway Hotel (Zhongshan Tanzhou Store)
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Guest Reviews of Starway Hotel (Zhongshan Tanzhou Store)

9.6/10
Excellent
1243 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1243)
Positive reviews(1237)
Reviews with photos/video(196)
Friendly front desk staff(104)
Delicious breakfast(63)
Classy environment(53)
Convenient parking(34)
Would stay again(29)
Large rooms(27)
Perfect for business trips(18)
Good air conditioning(9)
Negative reviews(6)
Phoebe Poon
Deluxe Queen Room
Stayed in Dec 2024
Travel with friends
8 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Very good place and clean. Good locations with restaurants nearby. Very close to border and will go back
Response from Property: 感謝您在百忙之中抽出寶貴的時間為小星進行點評!我們感到非常榮幸，茫茫人海中您選擇了小星作為您停留的驛站。在這裏，來者皆是我們的尊貴客人，每一次相逢都是一份緣分。願美好的生活與您環環相扣，期待未來與您再次相會，為您創造更多愉快的回憶!
Man In
Superior Queen Room
Stayed in Feb 2025
Family
8 review
7.5/10
Posted on Mar 27, 2025
No complaint because of the good value. It is not bad to just stay one night. Everything you can find is satisfy.
Response from Property: 非常感謝您的點評！我們將繼續努力，提供優質的環境和貼心的服務，讓您感受到家一般的温馨。期待您的再次光臨，期待您的5星好評！
MAN KIT
Superior Queen Room
Stayed in Jan 2025
Solo travellers
84 review
5.5/10
Posted on Apr 5, 2025
Very dirty hotel, carpet is wet and some cup with cigarette
Response from Property: 尊敬的客人您好，我們酒店客房沒有地毯哦，走廊地毯近期都沒有清洗，方便時麻煩您聯繫一下我們酒店前台，我們想了解一下具體的情況，好及時反饋相關部門，檢討流程，及時改進。期待您的來電。祝您生活愉快。
Fiona
Superior 2-bed Room
Stayed in Oct 2024
Family
2 review
9.0/10
Great
Posted on Nov 4, 2024
Unexpected good services! Sure to visit again!
Response from Property: 非常感謝您的點評！我們將繼續努力，提供優質的環境和貼心的服務，讓您感受到家一般的温馨。期待您的再次光臨，期待您的5星好評！
Guest User
Superior Queen Room
Stayed in Apr 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on May 2, 2025
Best hotel in the town
Response from Property: 予人玫瑰，手有餘香，你若滿意，便是晴天！沒有什麼比親的一句讚美，一句滿意來的更有力量！
Ting Fung
Superior 2-bed Room
Stayed in Feb 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 25, 2025
Very Good
Response from Property: 予人玫瑰，手有餘香，你若滿意，便是晴天！沒有什麼比親的一句讚美，一句滿意來的更有力量！
Guest User
Deluxe 2-bed Room
Stayed in Jul 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on Aug 13, 2024
Very good service.
Response from Property: 您好!感謝您選擇 星程 酒店，再多的廣告，不如大家的口口相傳， 我們向來 重視口碑宣傳， 更加重視每一個客人的切身感受， 衹要您來到酒店， 就是 我們的貴客， 我們願意盡最大的努力， 讓您的 星程之旅變得輕鬆愉快順心， 期待您的 再次光臨， 感受 星程 不一樣的風采。祝 : 一切順利
Ming905
Deluxe Queen Room
Stayed in Jan 2024
Couples
29 review
10.0/10
Outstanding
Posted on Feb 15, 2024
It is a good experience!
Response from Property: 感謝您在百忙之中抽出寶貴的時間為小星進行點評!我們感到非常榮幸，茫茫人海中您選擇了小星作為您停留的驛站。在這裏，來者皆是我們的尊貴客人，每一次相逢都是一份緣分。願美好的生活與您環環相扣，期待未來與您再次相會，為您創造更多愉快的回憶!
Timber
Superior 2-bed Room
Stayed in Dec 2023
Travel with friends
11 review
8.0/10
Very Good
Posted on Jan 28, 2024
New hotel and clean
Response from Property: 每一份喜愛，都來自心靈深處的感動和微笑，，能讓您滿意，是我們忠心的心願！祝您開心每一天~
Guest User
Superior Queen Room
Stayed in Feb 2024
Business travellers
5 review
10.0/10
Outstanding
Posted on Mar 31, 2024
Very good
Response from Property: 深情不及久伴，厚愛無需多言，小家感謝您的支持，記得常來哦~
Guest User
Superior Queen Room
Stayed in Mar 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 23, 2024
Clean and tidy, the room is spacious and bright, there is a rest area in the lobby, and the service attitude is good.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review Xiaoxing! We are very honored that you chose Xiaoxing as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
7 review
8.0/10
Very Good
Posted on Mar 31, 2024
The location and environment are quite good. The attitude of the waiters is very professional. From the front desk to the logistics staff, as long as you have any questions, they will try their best to solve them for you. The check-in time was still early that day. I booked two rooms with children. The front desk waiter could choose a room to check in first and also helped us refrigerate the food. At night, the children couldn't sleep because of the dripping toilet. The front desk staff and the logistics uncle checked, repaired and handled the plan very well. The breakfast was also delicious. The hotel's equipment is insufficient. There is no refrigerator in the room, the toilet is easily blocked, and the drain is dripping, but the room is clean. 
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for choosing to stay in our hotel. We sincerely apologize for the problems that occurred during your stay. We will definitely adopt your opinions and work hard to improve. It has always been the service purpose and goal of our hotel to make every guest feel at home and comfortable. As long as you come here, you are my guest. We will serve every family member with our heart. Your satisfaction is also my motivation to move forward. I look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
7 review
10.0/10
Outstanding
Posted on Apr 2, 2024
The lady at the front desk was very friendly and I asked her to avoid the lift room as much as possible. The two young ladies were very nice and helped me choose the middle room. There are many parking spaces, the room is very clean, and the toilet has a light fragrance... The air is very suction, the water pressure is very good, the bath is very comfortable, and the air conditioner is strong👍The mattress is very hard, I am very timid and can't be taught😅 , Dianzhixunluo is so comfortable, hard yet soft. Although the hotel is not a smart device, it doesn't matter. There are a lot of places to eat around... Check out and the lady at the front desk was surprised that we didn't have any water to drink, so she specially gave us 2 bottles of water.. It was very heartwarming 💖 I will book again next time, the hotel is very good👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review Xiaoxing! We are very honored that you chose Xiaoxing as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Zhuoyaoyiqiaomama
Deluxe 2-bed Room
Stayed in Feb 2024
Family
5 review
10.0/10
Outstanding
Posted on Mar 30, 2024
Environment: Nice, the room is not big, enough for 4 people. Facilities: There is parking, which is very convenient. I have not enjoyed the others. Cleanliness: good but could be better Service: Courteous, children’s toothbrushes are provided
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be lonely. With your support, we will continue to work hard!
Guest User
Superior Queen Room
Stayed in Feb 2024
Travel with friends
12 review
6.0/10
Posted on Mar 25, 2024
It was my first time to stay in January 2023. The cleanliness in all aspects was very good, so this is my second stay. The hotel location and staff service are great. 2 bottles of water are provided for free in the room every day. I was kind enough to ask for it when I left. Don't drink water on the road. The air conditioner is in place and the dust filter is very clean. The quilt cover and towels in the room are very white. Even the floor of the room needs to be cleaned more. The exhaust fan in the bathroom is super loud. I really hope the hotel management can do something about it. After seeing the reviews, I can make solid improvements. As a guest, I also look forward to staying again. Thank you.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello! We are very sorry for the trouble we have caused you. Thank you for staying with us and giving us feedback on your stay. We have received your valuable suggestions and have already given feedback and communicated with you to try to solve them as soon as possible. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We will continue to demand more of ourselves and look forward to your next visit to test our progress. I wish you a happy life!