Zhuhai Binhui Bay Hotel (Jinan University) Reviews

Response from Property: 尊敬的賓客：您好！感謝您選擇賓薈灣酒店，非常榮幸能為您服務。我們一直秉承着“以顧客滿意為中心”的精神，為每位顧客創造“家外之家”，感謝您對我們服務的認可，期待您及家人的再次下榻！

Response from Property: 尊敬的賓客：您好！感謝您選擇賓薈灣酒店，非常榮幸能為您服務。我們一直秉承着“以顧客滿意為中心”的精神，為每位顧客創造“家外之家”，感謝您對我們服務的認可，期待您及家人的再次下榻！

Response from Property: We are very sorry that your experience at our hotel was unpleasant. Your feedback is very important to us, and we sincerely thank you for taking the time to provide it. The room photos on the platform are actual photos of the hotel; you can select your preferred room type using these photos when booking. Due to improper maintenance in the past, some stains on the hotel carpets cannot be completely removed. The hotel regularly cleans and dusts the carpets, so this will not affect normal use. Coffee and tea spills on the carpet cannot be completely removed, and to ensure the carpets remain clean, the hotel is temporarily not providing coffee and tea bags. Tea is not included in the breakfast set menu; it is available at the restaurant but will need to be purchased separately. We understand that you expect a clean, comfortable, and well-equipped accommodation, and we deeply regret that we were unable to meet your expectations. Please trust that we will take every suggestion you make seriously and strive to provide you with better service on your next stay.

Response from Property: Dear guest, hello! Thank you for choosing Binhuiwan Hotel. It is a great honor to serve you. We have always been adhering to the spirit of "customer satisfaction first" and creating a "home away from home" for every guest. Thank you for your recognition of our service and we look forward to welcoming you and your family back!

Response from Property: Dear guest, hello. We deeply regret your experience during your stay at our hotel. Your feedback is very important to us, and we will share it with the relevant departments to improve our service. If you visit us again next time, we hope you will book with us again and give us an opportunity to apologize. We look forward to seeing you again!

Response from Property: Dear guest, hello! Thank you for choosing Binhuiwan Hotel. It is a great honor to serve you. We have always been adhering to the spirit of "customer satisfaction first" and creating a "home away from home" for every guest. Thank you for your recognition of our service and we look forward to welcoming you and your family back!

Response from Property: Hello! We're so glad you left a wonderful impression with our hotel! The hotel is newly renovated and opened in September 2020. All the decor, furnishings, and bedding are brand new! We offer a variety of spacious rooms, including Deluxe King Rooms, Elegant City View King Rooms, Elegant City View Twin Rooms, Airland Round Bed Rooms, Light Luxury Honeymoon Suites, and Executive Suites. Many rooms feature bathtubs, and many offer spacious rooms with stunning views. You can also try other room types on your next stay. We wish you a happy day.

Response from Property: Hello! We're so glad you left a wonderful impression with our hotel! The hotel is newly renovated and opened in September 2020. All the decor, furnishings, and bedding are brand new! We offer a variety of spacious rooms, including Deluxe King Rooms, Elegant City View King Rooms, Elegant City View Twin Rooms, Airland Round Bed Rooms, Light Luxury Honeymoon Suites, and Executive Suites. Many rooms feature bathtubs, and many offer spacious rooms with stunning views. You can also try other room types on your next stay. We wish you a happy day.

Response from Property: Dear guest, hello! Thank you for choosing Binhuiwan Hotel. It is a great honor to serve you. We have always been adhering to the spirit of "customer satisfaction first" and creating a "home away from home" for every guest. Thank you for your recognition of our service and we look forward to welcoming you and your family back!

Response from Property: Dear guest, hello. We deeply regret your experience during your stay at our hotel. We will arrange for a technician to inspect and repair the door lock issue you reported. Due to the parking system's inability to recognize Hong Kong and Macau license plates, you will need to wait at the gate for half a minute before the system automatically lifts the barrier. If you are unable to exit, please contact the front desk, who will arrange for someone to release you. We apologize for any dissatisfaction you may have received, and thank you for your feedback.

Response from Property: Hello! We're so glad you left a wonderful impression with our hotel! The hotel is newly renovated and opened in September 2020. All the decor, furnishings, and bedding are brand new! We offer a variety of spacious rooms, including Deluxe King Rooms, Elegant City View King Rooms, Elegant City View Twin Rooms, Airland Round Bed Rooms, Light Luxury Honeymoon Suites, and Executive Suites. Many rooms feature bathtubs, and many offer spacious rooms with stunning views. You can also try other room types on your next stay. We wish you a happy day.

Response from Property: Dear guest, hello! Thank you for choosing Binhuiwan Hotel. It was a great honor to serve you. If you were dissatisfied with your stay, please let the front desk know and we will do our best to resolve the issue. We are confused by your review, as we have not received any complaints from guests regarding the hotel. We have always adhered to the spirit of "customer satisfaction first" and strive to create a "home away from home" for every guest. We look forward to welcoming you and your family back!

Response from Property: Dear guest, hello! Thank you for choosing Binhuiwan Hotel. It's a great honor to serve you. We have always adhered to the spirit of "customer satisfaction first" and created a "home away from home" for every guest. Thank you for your recognition of our service and your valuable feedback. I will have the carpet in the guest room carefully cleaned. I look forward to welcoming you and your family back!

Response from Property: Dear guest, Hello. We are deeply sorry for your experience during your stay at the hotel. The poor water pressure is an engineering problem, which will be reported to the engineering department. We have cleaned the carpet, but some long-standing stains may not be removed. I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!