The only reason you would stay here is for the view of the falls which is spectacular. Otherwise it’s pretty basic, no bottled water in the room (can drink tap water) no slippers, basic bathroom amenities, no kettle, no coffee, no iron etc.. basic but quite acceptable.
Food is at Applebees next door which is good service of bad food, or you visit any of the other restaurants nearby. Once you’ve done the falls, there not a lot else to do in Niagara Falls and the hotel doesn’t offer anything to fill the time, but they do have a pool which is great for the kids. Parking is expensive at CAD40/night plus tax. For short waterfall focused stays it works.
The hotel reception staff was very polite, introduced the surrounding attractions in detail, told us how to walk more smoothly, and patiently helped us solve any problems we had. The soap and shampoo provided are not enough, and no toothbrush is provided. Although it is a bit old, it is still clean overall, but the lighting is a bit dim. There is free parking.
We stayed here for 1 night. We were allowed early check in for free due to it not being peak season. We booked a full falls view. Our room was fairly big and extremely clean. The bathroom came complete with a spa bath, which was lovely after being out in the cold.
We were in walking distance to a ******, now I've been to Vegas, but this was massive and made me feel like I was back in Las Vegas. We were also within walking distance to all the Niagara Falls attractions. The hotel had offers for breakfast and dinner, which at the time was really good value for money. There is Starbucks in the hotel along with other shops, which we found were good value for money. We got some souvenirs cheaper than the local shops in the area. Niagara Falls isn't cheap, the Hilton is a welcome break, value for money, great customer service kinda place. We would visit here again. I didn't get pictures of the room, but I did take a picture from a small portion of the views we got from our room. It was foggy, that was out of the hotel's control...and the infinity mirror gave me Poltergeist vibes, but in a very good way, I love nostalgia!
The best falls view room in Niagara! You can overlook the entire Niagara Falls without even leaving your room. The breakfast restaurant also offers an unobstructed view of the falls. The bathtub with a spa feature was incredibly comfortable. If possible, I highly recommend visiting in winter; the snowy, icy falls view is truly breathtaking.
The hotel's location is excellent. The room itself was spacious, very clean, and thoughtfully designed. I was pleased with everything, aside from a minor issue with the check-in process; otherwise, it was perfect. A huge bonus was the hotel's hot spring pools – absolutely fantastic! I had brought some fruits and snacks, and it was so relaxing to use the cutlery provided by the hotel to enjoy them.
PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...🙄 Don't drink it.
CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors.
SOLUTION! I had to use some ”white noise” to drown out the crazy door slams.
****** is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that.
If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal.
Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.
This is my second time visiting this hotel in the winter. I like it because it is close to the cruise. Considering the location, price, and parking, there is no better place to visit Niagara Falls.
Hotel near Downtown Toronto,Toronto92.5% of visitors choose this area
GGuest User2026.05.05
First of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown.
However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert.
The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures.
Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.
I had a very fun stay. The hotel is very neat and has many places where you can take your pictures. Clean towels ,shower gel, shampoo and conditioner and all provided. You can make your own tea or coffee there. The bathroom lighting is actually very good. The food provided was very nutritious and the walls are pretty thick so it's likely you won't get noise disturbance
Our room was clean and satisfactory. The front desk people were all so friendly at check in and they were very eager to help us with questions that we had. It offered a continental breakfast which was on a scale of 1-10 a 5. What they had was little to chose from. It was great if you just wanted toast bagels or warm oatmeal. There wasn’t much to chose from after that
All in all. I would stay there again because of the costumer service at the front desk. They were all top notch and very friendly.
We also ate the hotel restaurant. The waitress was very welcoming and funny as heck. My wife’s chicken looked and tasted delicious. The recommended steak wasn’t nothing to right home about.
Very Good
50 reviews
8.1/10
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8,6/10
Very Good
GGeoSmart NetZeroGreat hotel centrally located. Had to go to Quebec for business hotel was close to the bridge over. Also very close to parliament buildings for a visit and lots of great restaurants close by
Kkimi_cheThe Shanghai auntie at the front desk was so kind and let us check in early. The service was incredibly attentive, and the breakfast was absolutely delicious. The restaurant service was fantastic, especially the bacon and potato hash. The hotel is located right in the heart of Toronto, making it easy to walk to all the popular attractions. Plus, there's a big supermarket on either side of the hotel.
LLaisipaermeiduokexuhuangThe breakfast alone and the luggage storage service made this stay worthwhile, effectively making the accommodation and showers free. Plus, you can use the kitchen and other facilities. Overall, it's excellent value for money and highly recommended.
To get to Niagara Falls, you can take Flixbus. Once you reach the final stop, hop on the WEGO bus to Niagara Falls. The ride to the falls itself is free. It's about a 3km walk if you prefer. The park around the falls doesn't require an entrance fee, and if you're not doing any additional attractions, you can see everything in about 2 hours.
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
GGuest UserFacilities: Very complete, all equipment is complete
Hygiene: Super clean
Environment: Convenient location, very convenient surroundings, you can see CN Tower when you open the window, and there is a 24hrs convenience store downstairs.
Service: The hotel staff is super nice, communication is very smooth, and problems are solved quickly.
GGuest UserThe king rooms are not set out properly. Bunch of small things but they are needed . Hooks in bathroom to hang up clothes or towels. The small useless closet is so small that you can’t hang up anything long .. good for t shirts .. my particular closet was torn off the wall and tilted forward, scared even to use it .. the French cleat that supposed to hold it against tge wall was broken. The mattress is a piece of crap . Could have used a sofa in this large room and all they had was a small chair ! The Tv has absolutely nothing on it for programs .. the hotel is geared to get you to the ****** out of your room. God forbid if your no feeling well or if you have children . The ****** restaurant I believe it was called casual the food is slightly overpriced but thats to be expected. We went twice the evening was ok … food was good . But breakfast well let’s just say it was needs a lot of work. Who has no spoons for coffee ??? Only one jam container in tge entire restaurant which I had to get because the service was horrible, no cutlery was set on table and had to go get it . The couple next table was waiting so long for extra paper napkins had to go to the bar and get more , at which point they brought some for us because I was looking for the same ..if your paying a premium for food pls make sure the service and table setting are perfect. Thats it for this visit
CCindyTsangI love staying in this Sheraton because it's only opposite the airport entrance, connecting to T3 by a 1-minute walk. The vibe is very relaxing, and the room facilities are very comfortable. I love the mattress and the shower, which were well supported and had intense water pressure, respectively. I would love to come back next time, but to be reminded that the breakfast is only provided a la carte with CAD$25. The buffet breakfast are only offered if you book the room on its website.
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
GGuest UserFirst of all, thank you for the free upgrade. The views from both the bedroom and the living room were excellent, and the space was large enough for a group of friends to relax, especially with the poker and foosball tables. The location is also great, right in downtown.
However, the shower amenities could be improved, particularly the shampoo and body wash, and the toothpaste looked quite messy (fortunately I brought my own). The soundproofing is also not ideal, as I could hear the couple in the next room talking, and I felt a bit uncomfortable using the bathroom and blow‑drying my hair after coming back late from a concert.
The check‑in time is quite rigid at 4 p.m., although they do allow you to delay check‑in until 7:30 p.m. I was initially confused because I waited for over 10 minutes at the original building (before the upgrade) and wasn’t sure if the receptionist would come to pick me up. Once we met, though, the receptionist was very friendly and clearly explained the amenities and check‑out procedures.
Overall, despite the strict rules and minor issues, I really liked the room and had a happy stay.
GGuest UserVery nice hotel! I originally booked a Queen-size waterfall view suite, but when I arrived the room wasn’t ready, so they kindly upgraded me to a King corner suite. I would definitely consider booking the King again if I return. The view was absolutely stunning—you can see both the US and Canadian falls, and it’s perfect for watching fireworks. The hotel is also very close to the ******, the WEGO bus, and plenty of dining options.
The facilities were excellent. The room had everything you might need: plenty of bottled water, tea, coffee, a mini-fridge, and other essentials for a comfortable stay. The shower was a bit on the small side and the water pressure could have been stronger, but since this was the penthouse, I somewhat expected that. Overall, the room was very clean, the location was convenient, and the experience was wonderful.
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