It's a perfect place to stay in Geneva. The room was clean, everything was so convenient. The hotel offers free transfer from/to the airport, free public transport card. The bus stop is in front of the hotel, and takes 15 minutes to get to the city centre. Also there are many shops around to buy food and the hotel has 2 microwaves and hot water for tea downstairs. Also, if your flight is late but you need to check out, they have room for the luggage.
We stayed 2 nights and it was great and convenient.
Management please check this review and travellers please watch out!!!
A nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport. In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning).
With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.
I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm. As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again.
When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.
Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.
It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.
Please You Should Check with the housekeeper and the receptionist on that day!!!!!!
The location is excellent and super convenient, literally just steps away from the lake! The facilities are complete, everything is spotlessly clean, and it's wonderfully quiet. The front desk service was also top-notch. This is definitely my go-to hotel for both business and leisure trips, especially since you can cook your own meals here.
The location was incredibly convenient. There's a car return point right next door, which made parking and check-in seamless. The room was spacious, the bathroom had separate wet and dry areas, and the bed was large and very comfortable. It's also very close to Geneva train station, so we could walk to catch our train in just ten minutes the next morning – a huge plus! The famous fountain and the old cathedral were also within easy walking distance.
Very helpful staff, appreciate your kindness towards us when my daughter was ill and needed advice on where to seek medical care. Conveniently located next to train station and short walk to the quay.love the complimentary chocolate and drinks in the fridge. Nice room and spacious modern toilet.
I recently stayed at Novotel Genève Centre and had a fantastic experience! The location is incredibly convenient, close to Lake Geneva and major attractions. The rooms are modern, spacious, and well-equipped, providing a comfortable retreat after a day of exploring. The staff provided exceptional service, ensuring a seamless experience. A perfect choice for both business and leisure travelers !
The location is extremely great. Just a few minutes walk from the train station. Super convenient. And there are convenience stores, supermarkets, eaterie,s etc in the train station, super convenient. The hotel is clean & bright. The staff are courteous and helpful. The check out time can be extended to 12noon. The bed is comfortable. Bathroom is clean with sufficient amenities. Would highly recommend this hotel.
We traveled from Geneva Airport, there is free shuttle service provided. Just wait outside the arrival exit, u can catch the shuttle bus.
It is very near to the airport yet not fair from the city centre. The hotel provides City pass to its guests who pay city tax, with the pass, we can take tram/bus/train within the Geneva City.
Our visit to Geneva this time is mainly to attend the Watches and Wonders even 2025, which the bus stop of the shuttle bus to Palexpo is just around the corner.
The hotel is new and clean, same as most of the Switzerland hotel, they don't provide slippers as shower cap, but shampoo, conditioner, body wash and lotion.
We bought the breakfast, it is not much variety but taste good, simple be nice.
The rooms in Europe are small, so I chose two apartment hotels. This time I brought my children with me. The rooms are bigger, more comfortable and more convenient. This hotel is very convenient to the Geneva train station, very close to the city center, and very quiet to sleep. There are service staff from 8 to 10 o'clock, and breakfast is delivered to the room. Overall, it is very good👍
The room was spotless, and the location is incredibly convenient. It's just a few minutes from the airport via a shuttle bus that runs every 20 minutes. What's more, the hotel provided a complimentary public transport card, which saved us all our local travel expenses!
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GGuest UserManagement please check this review and travellers please watch out!!!
A nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport. In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning).
With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.
I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm. As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again.
When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.
Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.
It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.
Please You Should Check with the housekeeper and the receptionist on that day!!!!!!
GGuest UserIt's a perfect place to stay in Geneva. The room was clean, everything was so convenient. The hotel offers free transfer from/to the airport, free public transport card. The bus stop is in front of the hotel, and takes 15 minutes to get to the city centre. Also there are many shops around to buy food and the hotel has 2 microwaves and hot water for tea downstairs. Also, if your flight is late but you need to check out, they have room for the luggage.
We stayed 2 nights and it was great and convenient.
GGuest User🇨🇭 Geneva Old Town Guide (For Under 30s)
Explore the charming cobblestone streets, hidden courtyards, and vibrant culture of Geneva’s Old Town (Vieille Ville) with this 3-day itinerary designed for young travelers who love history, culture, and a bit of fun.
🗓 Itinerary
Day 1: Arrival & Old Town Orientation
Morning: Arrive in Geneva and check into your accommodation.
Afternoon:Start at Place du Bourg-de-Four, the heart of Old Town.
Visit St. Pierre Cathedral – climb the tower for panoramic views.
Explore the Archeological Site beneath the cathedral.
Evening:Grab dinner at Les Armures, a cozy Swiss restaurant.
Enjoy drinks at Le Verre à Monique, a stylish speakeasy-style bar.
Day 2: Culture & Chill
Morning:Breakfast at Birdie Food & Coffee.
Visit the Maison Tavel – Geneva’s oldest house turned museum.
Afternoon:Walk through Parc des Bastions and play a giant chess game.
Visit the Reformation Wall and learn about Geneva’s Protestant history.
Evening:Dinner at Café du Bourg-de-Four.
Optional: Catch a performance at the Grand Théâtre de Genève or enjoy live music at La Bretelle.
Day 3: Markets & Views
Morning:Brunch at Café du Centre (great for people-watching).
Stroll through the Plainpalais Flea Market (Wednesdays & Saturdays).
Afternoon:Visit Musée d’Art et d’Histoire (free entry).
Walk up to Promenade de la Treille to see the longest wooden bench in the world and enjoy the view.
Evening:Sunset drinks at Rooftop 42 or Les Voiles (seasonal).
Optional: Night walk along the Jet d’Eau and Lake Geneva.
🏨 Accommodation (Budget-Friendly & Stylish)
City Hostel Geneva – Affordable, clean, and social.
MEININGER Hotel Genève Centre Charmilles – Modern, great for solo travelers.
Hotel Bel’Espérance – Quaint and centrally located in Old Town.
🍴 Food Recommendations
Budget Eats:Chez Ma Cousine – Famous for roast chicken.
Holy Cow! Gourmet Burger – Tasty burgers, student-friendly prices.
Manora – Self-service with lots of options and lake views.
Coffee & Brunch:Boréal Coffee Shop
Café Remor
Sweet Treats:Du Rhône Chocolatier – Iconic Geneva chocolate.
Martel Chocolatier – Try the pavés de Genève.
📌 Tips
Transport: Geneva offers a free public transport card if you stay in a hotel—ask at check-in!
Language: French is the main language, but English is widely spoken.
Budget: Geneva is pricey—look for lunch specials and free museum days.
Weather: Pack layers; it can get chilly even in summer evenings.
Local Etiquette: Greet with a polite “Bonjour” and don’t forget to say “Merci”!
KKFManThe Ruby Claire Hotel is situated in central Geneva, very convenient to getting around especially for first time visitors. Staff at the hotel were super friendly and helpful. Rafael, the staff who checked us in, recommended us a number of places of interest worth visiting, showed us the best way (transportation) to get around the city, and public transportation was free as offered by the hotel. Knowing that we’d be staying for three nights, he recommended us to take the “daily make up room service”, rather than the welcome drinks. Good advice! Self service coffee and teas were available for free from the “library” situated on each floor, 24/7. Highly recommended!
EEmmanuel HemmerléI was going to arrive late in the evening last night so I wrote the hotel to enquire about transportation from the airport to the hotel. They told me very diligent it and precisely about their shuttle service. When I arrived at the hotel, the desk person, a Swiss gentleman, was extremely hospitable, friendly, authentic, detailed in a good sense, helpful and professional. He also helped me book a taxi for the next day. What a great way to welcome a guest. Really best practice. Lots of desk employees around the world should learn from him!
The room was very nice, all fine. Large enough, and having all amenities.
Excellent lunch at the hotel: very good cuisine.
I needed to leave my luggage at the concierge: they did it all very well.
The only point for improvement: when I left, I asked a lady at the reception, apparently Swiss, to help me get my luggage back and book a taxi for me. She did it but in a cold and distant way. She should go find another job in a different industry. One where she can continue being unfriendly.
MM483485****The room was well-appointed and spotlessly clean, the overall environment was pleasant, and the service was excellent! The hotel reception is conveniently located above a COOP supermarket. Guests can take the elevator directly from the underground parking garage to the lobby on the 0th floor, which is extremely convenient. The only minor drawback was that the room felt a bit small. While two 28-inch suitcases on the floor would certainly obstruct movement, we found that placing them on the bay window freed up a lot of space and made the room much more comfortable.
GGuest UserExcellent location for the Geneva stadium with a shopping mall next to the hotel with restaurants, supermarket and cinema/bowling alley. Great transport links to airport directly by bus within 35-40 min and into the centre.
Staff- friendly and efficient.
Toiletries provided but no lotion available.
Rooms clean and large enough.
Beds and pillows comfortable. Universal plug sockets and usb charging available in the room.
TtheminimeThe location is pretty convenient and accessible. It was 1 minute walk away from the tram station and 2 stops away from Cornavin Station.
Staffs were friendly and approachable at all times. Even though, I didn’t mention that it will be my birthday, they prepared a small amenity for me on my second day stay. Truly appreciate it!
Hotel and the room is clean. Very pleasing to the eyes.
Room came with universal socket which came in handy since my luggage was delayed and I do not have travel adapter with me.
All in all, I had a really pleasant stay.
Thank you N’vy!
BBenny Hon ChungThe hotel is in a central location which is only a few minutes walk from the railway station and the old town where the cathedral and all the big luxury brands can be found. There are a lot of restaurants in its vicinity. The hotel is a bit old but very clean and comfortable. The room is spacious and sound proofing is excellent. The staff are extremely polite, welcoming, and accomodating. It's worth mentioning that the hotel's check in time is 1500 but we were given a room when we arrived at 1210. The gentleman and lady at the reception counter even gave us a city map and took several minutes telling us where to go. The two reception girls in the afternoon also showed us their welcoming smiles every time they saw us. When we called to request to have a kettle the hotel gave us not just a kettle but a whole lot of instant coffee and tea bags. Wow what a surprise to receive such excellent service in a small 4 star hotel! I highly recommend it to all travellers who want to receive exceptional service.
XXiaoxiongzidemaomaoThe location was incredibly convenient. There's a car return point right next door, which made parking and check-in seamless. The room was spacious, the bathroom had separate wet and dry areas, and the bed was large and very comfortable. It's also very close to Geneva train station, so we could walk to catch our train in just ten minutes the next morning – a huge plus! The famous fountain and the old cathedral were also within easy walking distance.
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