Overall is good. We have a very good time here. All facilities and service are good. It seems the manpower not enough in every departments since checking in so many guest are waiting at the lobby and GSA are too busy to handle. After finish there’s only 1 bellman to take care of everyone to escort guest to the room by buggy but the luggages will come later. The luggages come so late we go to the beach 10-20 mins and come back to the room and found that the luggage are in front of our room (what?). We have a good time the party at the beach in the evening. During breakfast, also not enough glasses and some delayed food but staffs are great.
Beautiful accommodation, good view, cute room, complete facilities👍
The staff took very good care of us, they were very helpful👍
A variety of breakfast, every menu was delicious.
The accommodation has a place to relax and activities that are suitable especially for couples and families.
You will definitely be impressed. 🥰
There will be a chance to come back and use the service again in the future.😊
Amazing hotel, great location. Hotspring and pool outstanding. Restaurants could do with a bit more variety in food.
For a five star hotel serving beer in cans....mhaw.
Some rooms could do with a bit of maintenance especially air conditioners.
Location : located in good area ( Not so far from the city where you can find many foods and convenience stores).
Services : the stuffs were super nice and help you if you need anything.
Food : breakfast was excellent! With different varieties of foods, you can try many Thai dishes and also western.
We had dinner at the Japanese restaurant, but unfortunately it was pricey and the taste was not worth the price. But! The service was really nice!
Amenities:
The swimming pool was wide and both adults and kids can enjoy.
There was a beach where you can watch sunset and do many morning activities the hotel provided.
They also have gym, kids playground, and many activities including canoeing. Didn’t really get bored even though it was raining all day.
Very good place to stay with your family or friends. Very kids friendly and I think you will enjoy Khao Lak staying here.
Hotels in Khuekkhak,Takua Pa100% of visitors choose this area
Ssolo wind2025.01.27
It was the best hotel I used in Thailand for the amount. The place is about 100 meters from the main road, and the room is well-organized even if it looks small. In particular, the bathroom is well cleaned and smart TVs are provided.
This island is magical!
The service is second to none.
The bars, the buffet was delightful, the accomodation is avant-garde yet caters to a higher end crowd.
The private boat ride to the island and the arrival at the jetty is going to leave an indelible imprint in my memory !
The reef and fish are just below the jetty and there is the opportunity to see reef crabs.
The resort is truly magical, a must find, a must see and something to be treasured.
Those who love movies like the Beach, Jurassic Park, Deep Blue Sea, anything acquatic and that meets nature and natural palms could get lost on this island for days.
Thr rooms are too creative and luxurious to describe, a must see, subject to availability.
Thank you for the privacy, the luxury, the food and drinks and the kind hearted service of the Thai people.
With the greatest appreciation
Natai Beach Resort is a peaceful, beachfront getaway just 30 minutes from Phuket Airport. It has spacious rooms, a beautiful pool, and a quiet, relaxing vibe—perfect for couples or families. The food is tasty, the beach is clean, and the service is friendly. Great for a quiet escape, though a bit far from other restaurants or shops.
Hotels in Khuekkhak,Takua Pa100% of visitors choose this area
ННалалья2024.11.09
Красивый отель в красивом месте!
Номера удобные и уютные. деревянный пол, что очень приятно и редкость для отелей у моря. Сначала немного удивило расположение шкафа и зоны с холодильником и чайником в ванной, но оказалось довольно удобно. Отель не новый, но все работает, видно что делают небольшой ремонт, меняют светильники и так далее. Поддерживают чистоту и рабочее состояние. Матрасы жесткие, нам понравился. Территория очень зеленая и цветущая, гуляют вараны). Завтрак стандартный, все вкусное, свежее. большого разнообразия нет, но на наш взгляд и не нужно. Пляж прекрасен! Во время нашего пребывания были большие волны, поэтому особо не плавали, было достаточно бассейна. Бассейн, кстати, очень хороший, чистый и удобный как для взрослых так и для детей.
До основной улицы либо пешком около 10 минут (до начала магазинов и ресторанов) вдоль дороги (тротуар есть), либо на сонгтэо, цена от отеля 200 бат, из центра от 100, как договоритесь, цены называют разные даже одни и те же таксисты). Можно идти по пляжу и потом подниматься вверх к дороге. Но учитывайте что во время прилива некоторые места трудно проходимы или не проходимы, идти придётся через другие отели.
От души рекомендую отель тем кто хочет отдыха в тишине и живописном месте, но в пешей доступности от торговой зоны.
This is a very cost-effective resort. The infinity pool by the sea is beautiful👍 It feels 80 meters long and is the first choice for swimming enthusiasts. The breakfast is rich and delicious, the dinner is delicious and inexpensive, the single-family original thatched wooden house is very impressive, and the sunrise every morning🌅 is so beautiful! Tranquility and far-reaching ~
Hotels in Khuekkhak,Takua Pa100% of visitors choose this area
AAnthony w Bridges2024.10.17
Have to say we love staying bar Apsara, it's probably our 10 th time, you would think the staff would get to know you or upgrade you or even get you an early check in but no you just get that your room will be ready at two pm !!. Tried to ask for the general managers name to just recommend a few small changes that might help the hotel but apparently they don't have a general manager so I was told.
Renovated rooms are very well done 10 out of 10
Swimming pool s a nice but there seems to be a line of scum always around the pool I am guessing it's sun tan oil and it's a bit of putting.
Very Good
118 reviews
8.9/10
Price from
£36
per night
Check Availability
See All Hotels With Wi-Fi in Phang Nga Province
Travelers Reviews of Phang Nga Province Hotels
See all
9.3/10
Great
GGuest UserDISAPPOINTED EXPERIENCE AT THAI BAKING COMPANY
New hotel, clean and comfortable. Great atmosphere. Staff are friendly and polite.
Overall, I was very impressed, except for one of the female staff at the dessert shop.
**** A FEMALE STAFF AT “ THAI BAKING COMPANY ” MAKE ME DISAPPOINTED . ( APRIL 23rd ,2025 at about 3 P.M. ) *******
SHE NOT EVEN GREETING OR SUGGEST US .
The female staff saw us and ignored us, not even welcoming us or offering any advice on the menu.
When we entered the restaurant, she ignored us. We had to try to ask her how to order and the price ourselves. I asked about the Thai dessert menu and how to order or pick up the desserts. She pointed to the place but I didn't know how to pick them up, where to find the plates or utensils, and I had to ask and ask for the utensils to pick up the desserts myself.
when we got our dessert, my parents waited for a long time without her even bringing them a fork or plate to use. I tried to ask for a spoon and fork to use for eating the dessert, but she was greeted with an expression that made me feel uncomfortable.
My parents felt bad, even my father said that she was acting disrespectful and disinterested because we are Thai.
There were many good things that happened at this hotel, but the facial expression and the way that the female staff treated us made us unable to forget that bad situation.
Please warn that female staff not to make such gestures and facial expressions with anyone else.
บรรยากาศและพนักงานส่วนใหญ่ของโรงแรมนั้นดีเยี่ยม
ยกเว้นการบริการและการปฎิบัติของพนักงานหญิงที่ THAI BAKING COMPANY เมื่อวันที่ 23 เมษายน 2025 (เวลาประมาณบ่าย 3 ) เมื่อเราเข้าไปในร้าน พนักงานหญิงคนนั้นเห็นว่าเราเดินเข้าไปและแม้ไม่ได้แสดงท่าทีต้อนรับ ไม่มีคำทักทาย (ไม่พูดด้วยเลย) บรรยากาศในร้านช่างน่าอึดอัดและไม่มีบรรยากาศของการต้อนรับซึ่งแตกต่างจากทุกที่ในโรงแรม ฉันต้องการจะพาพ่อและแม่ของฉันเข้าไปชิมขนมไทย แต่เมื่อฉันเดินเข้าไปก็พบว่าไม่มีใครสนใจหรือแนะนำอะไรเลย ฉันต้องถามพนักงานว่าจะต้องสั่งอาหารอย่างไรหรือมีเมนูขนมไทยใช่หรือไม่ เธอเพียงแค่บอกว่าขนมอยู่ตรงนั้นและชี้นิ้วไปที่ขนม ฉันยืนงงและอึดอัด และต้องหันไปถามพนักงานคนนั้นอีกครั้งว่าแล้วเราจะต้องหยิบขนมอย่างไร ( เราไม่มีอุปกรณ์ที่จะใช้หยิบหรือไม่มีจานให้หยิบวางด้วยซ้ำ ) เธอจึงหยิบจานและอุปกรณ์ที่ใช้ในการหยิบให้เรา พร้อมทั้งบอกราคาด้วยสีหน้าไม่ใส่ใจ เมื่อได้ขนมมาแล้วฉันมีธุระที่ต้องออกไปข้างนอกร้าน ฉันให้พ่อกับแม่นั่งรออยู่ในร้าน เมื่อกลับเข้ามาในร้านอีกครั้งฉันพบว่าพ่อและแม่ของฉันนั้นนั่งอยู่พร้อมกับจานขนมที่เราหยิบกันมาโดยที่ไม่มีพนักงานแนะนำท่านทั้งสอง ไม่มีแม้แต่จานและช้อนที่ใช้เพื่อรับรับประทานอาหาร พนักงานไม่สนใจพ่อและแม่ของฉันอย่างสิ้นเชิง เรามากัน 3 คนพ่อแม่ลูก ตอนที่นำน้ำเปล่ามาให้ พนักงานก็เอาน้ำเปล่ามาให้ในทีแรก เขาก็เอามาแค่ 2 แก้ว ทั้งที่เรามากัน 3 คน พ่อของฉันเป็นผู้ชายที่ไม่จุกจิกก็ยังรู้สึกได้ถึงบรรยากาศที่น่าอึดอัดและบอกกับฉันว่าพนักงานไม่มีท่าทางที่เป็นมิตรเลย พนักงานแสดงท่าทางดูถูกเพียงเพราะว่าเราเป็นคนไทยงั้นเหรอ ?
การมาพักที่โรงแรมในครั้งนี้มีเรื่องดีๆเกิดขึ้นมากมากมายทั้งบรรยากาศ พนักงานผู้คน บรรยากาศ ธรรมชาติต่างๆ แต่สิ่งที่ทำให้เราจดจำมากที่สุดกับกายเป็นพนักงานหญิงที่มีท่าทางไม่ยินดีต้อนรับคนนั้น
อยากให้ทีมบุคคลหรือผู้ที่ทำหน้าที่ดูแลพนักงานช่วยอบรมหรือแจ้งพนักงานหญิงคนนั้นให้ปรับพฤติกรรม และอย่าแสดงสีหน้าหรือท่าทางแบบนั้นกับแขกคนไหนอีกไม่ว่าเขาจะเป็นผู้เข้าพักชนชาติไหนก็ตาม ทุกคนมีสิทธิ์ได้รับการปฏิบัติอย่างเท่าเทียม
P.S. ขอชื่นชมพนักงานขับรถบัคกี้ชื่อ “ คุณโดม ” ให้คำแนะนำอย่างดีเยี่ยมและเป็นมิตร เสนอการช่วยเหลือที่มีประโยชน์ ; ยกกระเป๋า ปิดประตู แนำนำร้านอาหาร ช่วยถ่ายรูปครอบครัว
GGuest UserThis island is magical!
The service is second to none.
The bars, the buffet was delightful, the accomodation is avant-garde yet caters to a higher end crowd.
The private boat ride to the island and the arrival at the jetty is going to leave an indelible imprint in my memory !
The reef and fish are just below the jetty and there is the opportunity to see reef crabs.
The resort is truly magical, a must find, a must see and something to be treasured.
Those who love movies like the Beach, Jurassic Park, Deep Blue Sea, anything acquatic and that meets nature and natural palms could get lost on this island for days.
Thr rooms are too creative and luxurious to describe, a must see, subject to availability.
Thank you for the privacy, the luxury, the food and drinks and the kind hearted service of the Thai people.
With the greatest appreciation
GGuest UserNatai Beach Resort is a peaceful, beachfront getaway just 30 minutes from Phuket Airport. It has spacious rooms, a beautiful pool, and a quiet, relaxing vibe—perfect for couples or families. The food is tasty, the beach is clean, and the service is friendly. Great for a quiet escape, though a bit far from other restaurants or shops.
LLily in wonderlandMy family and I just stayed at the JW Marriott in Khao Lak and had a fantastic experience! The rooms were spacious, with big, comfy beds and natural product toiletries. Every morning, the breakfast spread was delicious and varied, featuring freshly squeezed juices and authentic Thai coffee made with high-quality ingredients. The kid's area offered daily activities, and bike rentals were easy; I highly recommend biking around the beautiful gardens. The service was friendly, efficient, and attentive. The pool area was impressive—it's the biggest pool I've seen at any property! Plus, direct beach access was a wonderful bonus. If I return to Khao Lak, I would definitely stay here again with my family!
PPaul_HKBeautiful location and hotel grounds are absolutely stunning. On the surface the rooms look good but they are a bit dated with some impractical features and water was dripping from the AC vent. The toilet is semi private which is a bit strange - it sort of connects with the shower area which is not ideal when you are with your partner. Also there are no wardrobe doors even though the shower area is right next to it.
The staff are generally nice and friendly but service is very average for a hotel of this nature compared to other boutique hotels, with staff constantly forgetting things from food or drinks orders at the restaurant.
Flexibility of breakfast was fantastic though and in general the food was excellent. Encountered some issues with room service on our first evening which were resolved promptly the following day.
End of stay was disappointing - we appreciated the hotel were able to extend our check-out by 2 hours to 2pm (and able to use a shower room to get changed later in the day), but they made it abundantly clear that if we wanted the room to 7pm then we would have to pay for another half-day occupancy even though the hotel was definitely not full. If the hotel was at full capacity, we would have completely understood the situation. It all felt a bit ‘budget’ from a 5 star hotel.
To make matters worse, during a rainy and cool afternoon, we ended up killing time on sun-beds on the beach before we could use the their shower room. The bizarre thing was that the shower room turned out to be a different guest room identical to the one we had been staying in. Surely it would have been easier to let us stay in our original room for a few extra hours, it would also have saved the hotel from having to clean two rooms.
Given that we had arrived very late on the first night, it was not like we were trying to take advantage of them and maximise our stay - we were just killing time ahead of our evening flight. It was all quite a weird end and so not sure we’d go back or recommend this hotel even though the setting is incredibly beautiful.
There is a lot of communication provided about the ethos of excellent hospitality while staying in the hotel. This specific action and policy seemed in opposition to these communicated values.
MMarie Gertrude Helene KarynThis was my first time at La Flora but I was amazed by everything the hotel had to offer. Great location, great pools, great amenities but most importantly really great staff. The room cleaning service was also impeccable. The perfect place to relax and enjoy a great holiday.
Will definitely be back ❤️
CChayadaDuring our stay, we noticed a few service issues that we’d like to share for your improvement. For example, the receptionist is usually the first impression of any hotel. As Thai guests, we naturally expect polite and respectful communication, especially the consistent use of “krab” when speaking. However, the receptionist only said “krab” once, at the very end of the conversation. It felt unusual, and we weren’t even sure if he was Thai. This small detail made the interaction feel less warm and professional than expected.
Another issue we experienced was with the à la carte dining. We placed our order and waited for 40 minutes without any update or communication from the staff. When we finally asked about the delay, we were told we’d have to wait another 30 minutes. Only after that did the staff consult with the manager and offer us some food from the buffet, but at that point, it was already quite late and there weren’t many other dining options nearby. Ms. Bowy, the Restaurant Manager, kindly offered us a cocktail or some drinks, but what we really needed was food. She later offered a 20% discount for that meal, which we appreciated, but the whole experience was disappointing.
Lastly, during breakfast, we understand it was a long weekend and the hotel was likely busy. However, since occupancy can be anticipated, we believe better preparation could have been made—both in terms of staffing and seating arrangements. When we mentioned the crowd and the wait for a table, the staff simply said, “You should come earlier for breakfast,” which didn’t feel like a very helpful response.
We truly enjoyed the atmosphere and setting of the property, but we hope these comments help in improving the overall service experience for future guests.
ZZTRISConvenient and Cost-Effective: A Stay at B.M.P Resort, Lam Kaen
B.M.P Resort in Lam Kaen, Thailand, serves as a prime example of a practical and economical lodging choice, especially for travelers looking for a brief respite without sacrificing comfort or accessibility. During my stay, the resort proved to be a perfect pit stop, offering good value and convenience that exceeded my expectations.
Firstly, the resort's ability to accommodate late-night check-ins was a major plus. Arriving well after midnight, I was pleased to find the process smooth and hassle-free, a relief for any traveler weary after a long journey. The room I stayed in was notably well-kept, with clean bedding and well-maintained furniture, providing a comfortable and restful environment that is often not expected at such budget-friendly accommodations.
Secondly, the location of B.M.P Resort is exceptionally strategic for those heading to Khao Lak for liveaboard adventures departing from Taplamu Pier. Positioned midway between Phuket International Airport and the bustling Bang Niang Marketstreet, and near Taplamu Pier, it serves as an ideal base for tourists. This central location not only cuts down on travel time but also helps in managing travel expenses effectively, making it an attractive option for budget-conscious divers and sightseers alike.
In conclusion, B.M.P Resort offers a practical stay without the hefty price tag. Its strengths in late-night service availability and strategic positioning make it a commendable choice for those in transit or preparing for marine excursions out of Khao Lak. The resort effectively combines simplicity with functionality, providing all the essentials needed for a comfortable and convenient stay.
KKuvshinkaThe hotel is excellent, gorgeous territory, large swimming pool, private beach, excellent breakfasts. Very friendly staff, clean well, wash floors every day and change towels and linen. The rooms are a little tired, but everything works. Large balcony with a table, bench and clothes dryer. We used the spa services, the prices are of course higher than in the salons on the street, but the massage is in a separate room, everything is clean and the quality of the massage is very high. The hotel has bowling, billiards, a gym. The territory is like a large garden - birds sing in the morning. The only minus is the lack of disposable slippers, but the floors are clean and we walked barefoot.
PPlum31Our stay at Merlin Khao Lak was pretty great. We had a week there, and sincerely enjoyed the feeling of staying in a contained and nicely taken care of rain forest by the beach.
The location was nearly perfect, but the beach itself wasn't very swimmable (beginning of rain season, to be fair). Fortunately, there were other beaches on the same coast that were nicer during the same time of year, so we did get time in the sea water. Even without sea swimming, the ambience from the waves and the sunsets made the beach plenty nice for us at Merlin. There is also a variety of nicepy kept pools to enjoy, though I typically don't enjoy pools personally.
Service/food were both nice as well. The staff was pleasant enough, but it did feel weird that an ecologically minded resort had the least meat/dairy alternatives of any of the several resorts/hotels we stayed at. I found ordering curries with no seafood or meat simple though, and they were mostly still good. The massaman curry was a miss, but everything else I tried was quite good for resort food!
We really loved the touch of the room's default tv channel being an info channel about the resort's wildlife and maintenance. That, plus the several info booklets allowed us to have a more guided and knowledgeable experience while sightseeing on the exceptional grounds. It was really fun running into others who were also just having a look around and waiting to see a different animal pop up.
We enjoyed our stay. Next time we'd likely come back, while also spending some time up the coast a bit.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.