Posted on Apr 26, 2025
Putri
The room is nice, clean and tidy, and the service is friendly. It's just that the facilities in the application are not in accordance with the original.
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Price per night from:NZD 66
Posted on Oct 18, 2025|Superior Double Room - Three Pcs Laundry
Anonymous UserHotel was tired and staff are inexperienced in the hospitality industry.
Room: stayed on 8th floor. Pillows had strong sweat smell and looked like they havent been changed in a while.
Room decor was pretty basic with basic laminate flooring.
In the bathroom there was complimentary shower gel and shampoo but when the bottles were pressed, it was very watery and seemed like the staff had simply topped it up with regular water.
Room internet was also extremely poor and I gave up after half an hour of trying.
Breakfast was a big spread but not of high quality. The bubur was lumpy. Fried chicken was tasteless (possibly indicating being frozen for some time) and the chefs cooking the indomie simply threw the noodle cake into a half filled water bath and did not stir or monitor the cooking resulting in half cooked indomie.
Breakfast section also smelled like a massive cigarette factory as there were smoking sections.
Upside: Great location as part of a mall development.
There is a comfortable lounge in the lobby conducive to meetings and afternoon catchups.
Staff at the lobby lounge were very pleasant and efficient and went out of their way to clear our cups quickly and take new orders. Always smiling.
This hotel is a very stark contrast to the mercure semarang where we spent the previous night.
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Price per night from:NZD 106
Posted on May 12, 2026
cai shan
The hotel feels a bit old, but it's still clean. There are plenty of restaurants to choose from nearby, as well as night market snacks and spa services, all at very affordable prices.
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Price per night from:NZD 41
Posted on Mar 25, 2026|Superior Twin Room
Rusma SiadariThe hotel is very close to the airport and offers a free shuttle service for flights before 10 AM. The room is standard size with a complete set of bathroom amenities. The breakfast was a bit disappointing; the variety was minimal, and the taste definitely needs significant improvement.
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Price per night from:NZD 54
Posted on Aug 28, 2026|Classic Room With 2 Single Beds
Juli3t_Travel In Asia⭐ Comfortable One-Night Stay in Berau
We stayed at Mercure Berau for one night after returning from our diving trip in Maratua. After spending several days around the islands, it was great to have a comfortable hotel where we could rest and recharge before continuing our journey home.
The room was clean, comfortable and spacious enough for a short stay. We especially appreciated having a proper hot shower and a comfortable bed after the diving trip. The hotel also made it easy for us to reorganise our luggage and get everything ready for our flights the following day.
We only had a short time in Berau, but the stay was smooth and relaxing. It’s a convenient option for travellers using Berau as the gateway to Maratua, Derawan and the surrounding islands.
A good place to spend the night before heading to the airport and flying back to Jakarta and Kuala Lumpur. Would stay here again for another Maratua diving trip! 🤿🌊✈️
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Price per night from:NZD 59
Posted on Feb 16, 2026
Anonymous User
Great location for business trips, very strategic and easy to access. The room was clean and comfortable, perfect for resting after meetings. The staff were friendly and helpful throughout my stay. Amenities were sufficient and everything worked well. Overall, a pleasant and convenient stay for business travelers. Would definitely consider staying here again.
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Price per night from:NZD 80
Posted on Jul 31, 2026|Superior Twin Room
Guest UserThe service was really friendly! The breakfast was super delicious! I had a great time with a friend staying here! The view through the window was beautiful, we could clearly see the city and the sea! I just wished the WiFi had better connectivity! But it was probably because I was on the 5th store, not sure! But overall it was great:)
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Price per night from:NZD 26
Posted on Jun 25, 2025
Ludy.G
This is the cleanest, most modern hotel in Samarinda.
However, the restaurant's menu is quite limited, service at the lobby cafe is quite slow, and customer service is somewhat lacking.
For those who prioritize facilities, this hotel is highly recommended. For those who frequently utilize in-house services, the Mercure Hotel in downtown Samarinda may be a better option.
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Price per night from:NZD 101
Posted on Jul 19, 2026|Superior Room
koh bee beeBook the location because of the location, next to mall and use the gym.
Facilities provided are all there, nothing to pick on. Especially love the gym location.
the breakfast is great, love the coffee and tea brew in the 'sock'. Good selections.
Staffs in front desk to fnb, etc are polite and kind.
Room is of decent size, basic for the price paid. It is clean in general. The toilet needs serious renovation. Taps, showers are OLD, accumulated rust, layers of molds at back of sink. The shower walls are all dirty between grout lines. It is clearly years of accumulated dirt and moisture that cannot be removed anymore. It needs serious revamp. I should have taken pictures of the shower, afraid I didn't think of it.
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Price per night from:NZD 106
Posted on Jul 3, 2024|Superior Studio
Guest UserIt's not enough according to Malibu, you have to ask for towels first, there are no doormats, there's no kettle for hot water, the price of 529 is not recommended. The facilities are like that
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Price per night from:NZD 39