Very good location, close to both the station and the supermarket. Easy choice for anyone interested in exploring Nikko.
One minor critique on the tap/shower head of the bathroom being slightly too small for ample waterflow and temperature adjustment, but overall will not impact the quality of your stay and thus no stars deducted.
Place is very clean and organised, with additional things offered free of charge that will be explained to you at reception.
Staff is also multilingual for those who are concerned.
Beautiful old hotel. The dinner was fabulous- so elegant and wonderfully delicious. The grounds are picturesque Best thing is the location. It is up a steep hill so walking up and down is a challenge for older knees. That being said once down the hill, it is a short walk to the famous Shinkyo Bridge and across the street from the bridge is the Toshogu Shrine complex.
This hotel is super convenient! It's just a short walk from Sano Shintoshi Bus Terminal, and Sano Premium Outlets is also within walking distance. Plus, there's a convenience store nearby.
The public bath was a nice touch, and it wasn't too crowded, so I was able to really relax. I especially loved the herbal scent of the shampoo, conditioner, and body soap.
I'd definitely stay here again if I have the chance!
Great hotel that has very clean rooms. The location is a little far from the station by walk, but the hotel does operate a limited shuttle bus service to and from during the day.
The hotel is new and clean, with a variety of facilities suitable for families. It features large indoor and outdoor baths, a large free parking lot, and spacious, comfortable Japanese-style rooms. The price is reasonable and offers excellent value.
I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay.
The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip.
The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable.
Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!
The hotel is very new and comfortable. The hotel is about a 25 min drive from Nikko and has free parking. It's located within a little amusement village with an onsen, a farmers market and a brewery. Good value for a Nikko area hotel
Really perfect!! We love the location and easy access to places if you have a car…The room was really nice, clean and recommended for everyone to stay at! We had a really great time here.
Walk distance from the Kinugaoka station. But the main bridge is the worst place, it was soooooo cold with huge wind!!! We visited in mid March but the wind was freeezing cold!!
Japanese staffs were sort of…a little unique than the other hotels I visited.. they are not that much informative, but ask a lot of questions, they are happy to answer.
Spacious room, lobby area is nice to chill out with Nama beer, hot spring was amazingly clean and calming. They offer to visit Plaza hotel hot spring which I don’t recommend, it was very dirtly(I could see the green moss in the main bath. Ceiling with covered with black fungus yikes.)
Nikko Station hotel Classic located at a strategic location:-👍
(a) opposite its hotel ( cross the zebra crossing) is the entrance of JR Nikko Station 🚉 ( JR Nikko line 💚) -5-8mins walk
(2) clean n neat modern Japanese bed with rather big bathroom
(3) morning breakfast is at level one with 24hrs coffee n tea vending machine besides for hotel guests . Hotel guests can enjoy their slow slipping of coffee ☕️ n private chats at private area besides.
(4) hotel breakfast is simple but its sufficient for both of us. We simply love to enjoy a big warm bowl of curry rice with hard boiled eggs 🥚 🥚 n some bread 🍞 n toasts.
(5) Simply falls in love with its Sukura restaurant its Tempura Don. very delicious 😋👍 although its small .
(6) Hotel is conveniently located along a long stretch of shopping streets with another Railway station ( Tohoku station 🚉) nearby.
(7) Hotel is very near to Local bus-stop , local buses ,tourist heritage buses n stations.
Great
152 reviews
9.0/10
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8,2/10
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JJ. SimonThe hotel is around 10mins walk from Kinugawa-Onsen Station. Although there are many abandoned hotels, shops, residences, buildings around the surrounding area, I can still explore the area as the street lights are lit in the evening.
The hotel is divided into different wings and occupies a large area. I stayed in the upper floors of the hotel’s main building (Kirakukan) but there’s an option to stay at the hotel’s park-cottages that is built on the cliff of the riverbank and overlooks the Kinugawa river.
The Kinugawa Park Cottage is located separately further away from the main building.
I only noticed a local Japanese family of four or five persons being escorted by the hotel staff to one of the cottages.
Other than that one-off encounter, I didn’t see anyone else at the area around the cottage which is also super quiet.
Likewise for the other wings of the hotel i.e. Kinoyakata and Kishintei, I didn’t see any guests maybe due to low season.
Love the onsen and the private open-air bath, the traditional Japanese kaiseiki breakfast and dinner.
There’s also a souvenir shop, ramen & snack shop as well as an outdoor swimming pool which I couldn’t use as it is only available for use come summer time.
Just across the road from the hotel, there’s the Waterside Cafe Terrace, a 7-Eleven convenience store adjacent to the hotel and since there’s no self-service washing machine/dryer in the hotel, the nearest 24h laundromat is around a 5-min walk from the hotel located behind the Waterside Cafe Terrace and across the road facing “Galarie Cafe Painto E”.
On the day of check-out, the hotel helped to store my luggage and I had lunch at “Suzukawa Cafe” just next to Galarie Cafe Painto E. The food prices here are slightly cheaper than the ones near Kinugawa-Onsen station.
GGuest UserGreat value for money (what more could you ask for? LOL), unbeatable views, and a large public bath. Breakfast and dinner are mainly Western-style, perfect for introverts looking to relax. It's a bit of a walk from Chuzenji Onsen Station, about 10-15 minutes if you're pulling luggage. Chuzenji Post Office is a bit closer. Perhaps because it's winter, all the shops nearby were closed, so it's best to stock up on food before heading up the mountain.
GGuest UserI don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
MMargaret TomLove the area and the outdoor public baths. The meals were good. My husband complained that there’s no meat but I like all the vegetarian dishes provided. Tasted very good. There’s a small fried fish and few sashimi slices. My husband rates the food to be 3/10 while I rate it 5/10 as I am amazed at how they make vegetarian dishes so well.
They do not serve any fish for breakfast which is quite unlike other ryokan we had been to. They had more vegetables and an egg for breakfast. I liked it though.
The ryokan had free shuttle service for pick up and drop off to coincide with the bus times, very convenient, responsible and timely.
EEls 300377I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay.
The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip.
The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable.
Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!
GGuest UserI had a truly wonderful day at this hotel on March 2, 2026. The front desk staff, Ms. Qing, was incredibly professional and multilingual. She explained the hotel's policies and information clearly and politely, making me feel like I had stepped into a five-star hotel. I also enjoyed both dinner and breakfast; the food was delicious and perfectly suited my taste. Ms. Qing also handled the restaurant service, and I was amazed at how she could manage so many tasks simultaneously while providing such excellent service. She was very attentive not only to me but also to other guests, and I was extremely satisfied. The hotel was very quiet, and it was a memorable and lovely stay. I would definitely like to return when I have the time.
TThe5thStudioNestled along the shores of Lake Chuzenji, some rooms offer breathtaking views of the lake and the majestic Mount Nantai. The Japanese-style rooms are spacious, featuring tatami flooring, scenic areas, and comfortable beds, perfect for enjoying the beautiful autumn leaves! A special thanks to the two staff members, Lisz and Yuka, for their excellent service and fluent English in introducing each dish. They were truly professional!
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
SShirley Fong 8Nikko Station hotel Classic located at a strategic location:-👍
(a) opposite its hotel ( cross the zebra crossing) is the entrance of JR Nikko Station 🚉 ( JR Nikko line 💚) -5-8mins walk
(2) clean n neat modern Japanese bed with rather big bathroom
(3) morning breakfast is at level one with 24hrs coffee n tea vending machine besides for hotel guests . Hotel guests can enjoy their slow slipping of coffee ☕️ n private chats at private area besides.
(4) hotel breakfast is simple but its sufficient for both of us. We simply love to enjoy a big warm bowl of curry rice with hard boiled eggs 🥚 🥚 n some bread 🍞 n toasts.
(5) Simply falls in love with its Sukura restaurant its Tempura Don. very delicious 😋👍 although its small .
(6) Hotel is conveniently located along a long stretch of shopping streets with another Railway station ( Tohoku station 🚉) nearby.
(7) Hotel is very near to Local bus-stop , local buses ,tourist heritage buses n stations.
11002021962The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
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