The hotel's location is excellent, right across from Tobu Nikko Station, and there's a large supermarket nearby. Many restaurants close early in the evening, so the supermarket is a great option. The hotel has amenities like a microwave, which makes eating very convenient. The breakfast is decent. There are also luggage lockers at the entrance. The hotel is very new and the price is reasonable.
Beautiful old hotel. The dinner was fabulous- so elegant and wonderfully delicious. The grounds are picturesque Best thing is the location. It is up a steep hill so walking up and down is a challenge for older knees. That being said once down the hill, it is a short walk to the famous Shinkyo Bridge and across the street from the bridge is the Toshogu Shrine complex.
This hotel is super convenient! It's just a short walk from Sano Shintoshi Bus Terminal, and Sano Premium Outlets is also within walking distance. Plus, there's a convenience store nearby.
The public bath was a nice touch, and it wasn't too crowded, so I was able to really relax. I especially loved the herbal scent of the shampoo, conditioner, and body soap.
I'd definitely stay here again if I have the chance!
Lovely hotel. The female receptionist is so kind. It is a little far from the station and main roads, but ok if you have a car. The shower and bed was excellent. It has free tea and coffee but you need to buy your own breakfast things from 7/11. Most outside breakfast places open at 9am or 10am and were nothing special.
There is an excellent steak place 400m uphill from the restaurant, but you need the reception to make a booking. It is very expensive, but extremely high quality.
The Italian downtown is fab. Try the carbonara, salad, gnocchi, duck and tiramisu. Next to it is an excellent sushi place called Komekichi Kouzushi which is great, but the Italian restaurant was the winner.
I stayed overnight without meals, but the room was clean and spacious. The large public bath was spacious and I was able to relax and enjoy it. The lounge was free to use in the evening, and I enjoyed some snacks and alcoholic beverages, which was very satisfying.
My stay at Hotel Hatago Nagomi was a lovely experience. While the property is a bit on the older side, it more than makes up for it with a cozy atmosphere and excellent service.
Waking up to a direct view of the lake from my room was a highlight, as was winding down in the relaxing on-site hot spring. The three-course Japanese dinner was absolutely awesome and offered incredible quality for a very standard price. It’s a perfect, comfortable home base for anyone looking for an authentic stay in Nikko.
The hotel is very new and comfortable. The hotel is about a 25 min drive from Nikko and has free parking. It's located within a little amusement village with an onsen, a farmers market and a brewery. Good value for a Nikko area hotel
Really perfect!! We love the location and easy access to places if you have a car…The room was really nice, clean and recommended for everyone to stay at! We had a really great time here.
Walk distance from the Kinugaoka station. But the main bridge is the worst place, it was soooooo cold with huge wind!!! We visited in mid March but the wind was freeezing cold!!
Japanese staffs were sort of…a little unique than the other hotels I visited.. they are not that much informative, but ask a lot of questions, they are happy to answer.
Spacious room, lobby area is nice to chill out with Nama beer, hot spring was amazingly clean and calming. They offer to visit Plaza hotel hot spring which I don’t recommend, it was very dirtly(I could see the green moss in the main bath. Ceiling with covered with black fungus yikes.)
Location: Fantastic! Both train stations and the bus terminal are within sight, making transportation incredibly convenient. There's a large supermarket about 600-700 meters away, which is great for groceries.
Room: The triple room isn't small, and the beds are comfortably firm. The heating in the room was a bit strong, and a humidifier would have been nice.
Amenities: You can pick up various toiletries at the front desk. On the first floor, there's a self-service coffee and tea bar, which is lovely for relaxing with a drink and enjoying the view after a day out. The hot spring has both indoor and outdoor pools, but there are only five showers. If you go during off-peak hours, it's not crowded. The large public bath only has a hairdryer, no lotions or anything else.
Breakfast: The menu changes daily. While not super extensive, the overall quality is excellent. The Japanese curry rice is delicious, and the bread is also good.
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GGuest UserThe BEST hostel I ever stayed in! If you are staying in Lake Chuzenji in Nikko you got to stay here.
It is a hostel within a hotel so it is very clean, safe and very big. The staff are very friendly and everything is amazing.
They have a free onsen + a lounge with drinks, tea, wine, coffee, and ice cream bars that you could take! They have a microwave too if you need it and a hot water dispenser.
The hotel is right in front of the lake so you know you’re gonna have a good time! The bus station is also right in front and if you are parking they have plenty of space!
You have to come here. I will come here again!
GGuest UserThe exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.
GGuest UserI don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
GGuest UserWe were absolutely thrilled with our stay at Kaniyu Onsen.
The journey there was a Jochen Schweitzer experience in itself! By train from Kita Senju to Kinugawaonsen (1.5 hours), then by bus to Meotobuchi (1.5 hours) and then by Onsen Shuttle (20 minutes). Booking on site without knowing Japanese was an adventure! But everything worked out perfectly, thanks in part to the very helpful women at the tourist information office and what a beautiful landscape during the journey!
When we arrived at the Onsen, English was spoken quite well and everything was explained in detail. One thing that was very important to us was that tattoos are tolerated, but you should be considerate of the other visitors. This means that you can swim when there is no one else in the pool or cover it with a towel. We didn't go into the large communal pool until very late. Before that we had only been in the small pools, where you are not seen very much.
The dinner is also very unusual. As a European you have to get involved in it and for me, who doesn't eat fish, it was a bit of a challenge. But you only experience something like that once, so they do it!!
We thought it was great and would come back anytime! Thank you for the great time!
JJaytwkMy stay at Hotel Hatago Nagomi was a lovely experience. While the property is a bit on the older side, it more than makes up for it with a cozy atmosphere and excellent service.
Waking up to a direct view of the lake from my room was a highlight, as was winding down in the relaxing on-site hot spring. The three-course Japanese dinner was absolutely awesome and offered incredible quality for a very standard price. It’s a perfect, comfortable home base for anyone looking for an authentic stay in Nikko.
GGuest UserI had a truly wonderful day at this hotel on March 2, 2026. The front desk staff, Ms. Qing, was incredibly professional and multilingual. She explained the hotel's policies and information clearly and politely, making me feel like I had stepped into a five-star hotel. I also enjoyed both dinner and breakfast; the food was delicious and perfectly suited my taste. Ms. Qing also handled the restaurant service, and I was amazed at how she could manage so many tasks simultaneously while providing such excellent service. She was very attentive not only to me but also to other guests, and I was extremely satisfied. The hotel was very quiet, and it was a memorable and lovely stay. I would definitely like to return when I have the time.
SSteve SiauwOne of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
GGuest UserLocation: Fantastic! Both train stations and the bus terminal are within sight, making transportation incredibly convenient. There's a large supermarket about 600-700 meters away, which is great for groceries.
Room: The triple room isn't small, and the beds are comfortably firm. The heating in the room was a bit strong, and a humidifier would have been nice.
Amenities: You can pick up various toiletries at the front desk. On the first floor, there's a self-service coffee and tea bar, which is lovely for relaxing with a drink and enjoying the view after a day out. The hot spring has both indoor and outdoor pools, but there are only five showers. If you go during off-peak hours, it's not crowded. The large public bath only has a hairdryer, no lotions or anything else.
Breakfast: The menu changes daily. While not super extensive, the overall quality is excellent. The Japanese curry rice is delicious, and the bread is also good.
11002021962The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
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