Hotels With Spa in Narok, Kenya

I booked this amazing Mara resort on my own (after getting scammed by a Nairobi safari agency which disappeared). If you want to experience the famous Mara game drives, but don’t want to “rough it out in the tents”, this resort offers familiar 5-star luxury hotel-style rooms (fully enclosed with floor-to-ceiling windows), right along the famous Mara River. I woke up to sounds of hippo frolicking in the river, I was well fed with made-to-order meals, and even surprised with a romantic riverside candlelight dinner, and a bush sundowner. As I visited the resort during June before the peak safari season, I basically had the whole resort to myself. My safari driver Lucas was amazing and kept in constant contact with his driver friends to obtain latest information about wildlife sightings, and I had to the great fortune of seeing all the big 5 animals, including the endangered rhino. As mentioned before, I booked this resort on my own, so I contacted Helen from reservations, and she sorted out my private airport pickup from Nairobi Airport (US$270 per trip), as well as to provide food allergy information. The nearest airstrip to the resort is Keekorok Airport (about 45 mins drive), and if you book the all-inclusive package, airstrip transfers to Keekorok is included as well. In summary, if you want to experience a true 5-star luxury Mara safari (at a small fraction of the Ritz/JW), Pristine Mara Bay Lodge is no doubt my absolute recommendation. I cannot repeat this enough, Pristine Mara Bay Lodge was the most wonderful safari experience for me, and please come with small USD bills to tip the absolutely amazing staff, nothing seemed too difficult for them, and they will greatly appreciate it.

The location of the hotel is very good, the environment is very good, the view is open, overlooking the Masai Mara delta. The breakfast variety is quite plentiful, and it is also a good choice to bring children to play.

Great tent, amazing location by mara river. You can hear hippos grunting throughout night. The morning are beautiful with birds chirping all around. They also had the option for night safari which was an amazing experience.

Outstanding!! Customer service was excellent. The rooms we clean with fresh water. We felt very safe. I will recommend all to stay. Meal are clean as the food was delicious. Staff was very attentive to guests.

I chose this place because a friend recommended it before. Didn't expect a surprise. It turns out that this is the Chinese’s own hotel. It existed more than ten years ago. The hotel experience is great value for money. I was moved by the white porridge and pickled mustard in the morning, lunch and dinner. Each room is independent with a small balcony and garden. The rooms have wooden floors, which are very new. It's strange that the rating is not high. After asking the Chinese management, I found out that no Chinese personnel have been here for several years during the epidemic. The reviews are mainly given by some foreign guests on BOOING. Now, as soon as the Chinese came here, they spent millions on improving the water purification system, solar power generation, and upgrading the room hardware. I heard that WIFI will be available in rooms next year. The highlight is the evening buffet with barbecue and lots of delicious food. The waiters are warm and friendly and treat Chinese people as guests. The location is within two kilometers of the entrance to the Masai Mara National Park. It is convenient and cost-effective. Before, the hotels in the park were too expensive, and I heard that some hotels opened by Indians were not that good. Therefore, I suggest everyone that if you really travel independently, this hotel must be recommended. I heard that there is a sister store at the foot of Mount Kilimanjaro. I will check it out next time.

房間和服務整體不錯，就是熱水有很大的鐵銹味，水都是紅色的。酒店代訂的包車服務體驗非常不好，機場未來接機，還是打電話他才從停車場慢吞吞走過來，整個safari遲到三次，最晚一次遲到一個半小時！各種暗示小費（最後還是給了10美元），馬塞馬拉公園門票不讓我們刷卡，讓我們直接給他現金，並且預訂四天房就要給四天的門票，一人800美元（每人每天200美元）！

Pretty good overall, but the complimentary amenities listed on Trip.com differed from what the hotel actually offered. I contacted Trip.com immediately after noticing, and they handled it very well.