Posted on Jun 11, 2026
Haf LuqOverall, the hotel is good, especially because of its convenient location near a shopping mall, making it easy to purchase daily necessities and other items. The breakfast café is spacious and offers a wide variety of food choices.
However, there are a few areas that could be improved. While the breakfast selection is extensive, the taste of the food was somewhat disappointing and could be enhanced. In addition, the cleanliness of the room needs more attention. The floor felt dusty, as if it had not been properly swept or vacuumed. Guests who are not comfortable wearing the hotel slippers may notice the dust more easily.
With improvements to room cleanliness and food quality, the overall guest experience would be much better.
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Price per night from:SGD 51
Posted on Oct 3, 2026|Tanjung Sea View Terrace King
Guest UserFamilies, promise me you'll book this terrace room, okay?!!! Walking into the room and pulling back the curtains to reveal the sea view made every long flight worth it. All the hotel staff were incredibly warm and attentive, always smiling. The room was clean and tidy, and entering it felt cool and smelled lovely. Opening the windows in the evening to watch the sunset was truly relaxing and delightful; it really set the vacation mood! The welcome fruit, especially the apple, was so delicious – sweet, tangy, and crisp (I honestly never liked apples back home). The breakfast selection was also very rich, and the taste was quite good. Remember to try the iced freshly squeezed orange juice outside the door! 💕
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Price per night from:SGD 230
Posted on Jul 24, 2026|Standard Twin Room
Guest UserThe location is super close to the ferry terminal. Downstairs, right across the street, there's a KFC, Starbucks, and 7-Eleven, which is really convenient. The front desk staff were very patient. The only drawback is that the room is a bit old-fashioned. However, the hotel's exterior looks upscale and grand.
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Price per night from:SGD 64
Posted on Apr 29, 2026
Adiiiikin
Back again after a year and honestly, it felt like coming home to a little slice of paradise. I didn’t realize I missed this much.
From the moment we arrived, everything just clicked. Huge shoutout to Hurin, Ying, Alam, and Jenny for remembering me (still impressed!) and for the kind of welcome that makes you feel like more than just a guest. Every greeting came with warm smiles and genuine conversations, it’s those little moments that stay with you.
Rachel also deserves a special mention for her attentiveness and thoughtful assistance throughout our stay. And that photo frame? Such a heartfelt touch, we’re definitely keeping that forever.
What I love most about this place is the peacefulness. It’s the kind of quiet that lets you actually breathe, slow down, and just be. And the farewell at the dock still touches my heart, somehow making goodbye the hardest part every single time.
If there’s one small note for management, it would be to consider upgrading the shower amenities and toiletries to something more premium to better match the overall experience and pricing.
That said, it doesn’t take away from how special this place is to me. Already looking forward to my next visit. See you again soon.
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Price per night from:SGD 269
Posted on Aug 14, 2026|Standard Twin Room
Guest UserThe location is excellent. Great value for money too. During my 6-night stay, I used breakfast once, and I was satisfied with the quality. From the window, you can see the port of Jezertun directly, and across the way is Suriasbahamol. It was nice that it was close to Filipino Market and Gayatri Street, and there was a convenience store and a bank. The room cleaning wasn’t done properly, so I mentioned it, and it was fixed immediately. I changed the shower filter every other day. Best value-for-money hotel. If I go to Kota Kinabalu again, I will use it once more. A little further on there’s a Dikingsaba durian shop, and it’s delicious.
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Price per night from:SGD 38
Posted on Oct 5, 2026|Garden Wing Deluxe King Room
Guest UserLet's elaborate on the pros:
1. The pool has four different depths, it's quite large, and the water slides are great fun.
2. The private beach is huge, with fine sand, and the sunsets are absolutely stunning.
3. The golf club is fantastic, perfect for beginners to practice. Taking a buggy ride around is amazing, the scenery is beautiful, and you get to see countless small animals!
Now for some minor criticisms, though I almost hate to mention them:
1. The room decor is a bit dated, and the shower is over a bathtub, which can be slippery.
2. So many mosquitoes! I got 8 bites on the first day, and only then did I spray myself thoroughly on the second day.
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Price per night from:SGD 176
Posted on Dec 17, 2025|Two Bedroom (Blue Mountain)
Guest UserRoom filtered water has an unpleasant odor.
Sutera Avenue lack of management maintenance, parking basement is dirty and dark, corridor amd lift also dirty.
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Price per night from:SGD 30
Posted on Aug 19, 2026|Deluxe Twin Room With Partial Sea View
HirobeachThe convenience store (Orange) is about an 8-minute walk away, and the Igoma Shopping Center is around 10 minutes. When I asked the staff about a self-service laundry, they said there wasn't one, so I used the coin laundry behind the hotel. The hotel has Chinese and Japanese restaurants, but they're a bit pricey. The hotel staff were very friendly and provided good service! I'd definitely like to stay here again.
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Price per night from:SGD 60
Posted on Sep 27, 2026|King Room With Sea View
Chicharitoqiujinxue
Although it's still called Hyatt, it's very old and doesn't feel like a five-star hotel at all. The guest room corridors have very low ceilings and a musty smell. The rooms are quite old, the carpets have obvious stains, and the quality of amenities like slippers and tissues is quite poor.
Despite booking a sea view room for four consecutive nights, the front desk only assigned us to the 2nd floor. It's incredibly close to the road, and the glass soundproofing is mediocre. We essentially couldn't open the curtains because people on the street could see directly into the room. The motorcycle noise continued until late at night, making earplugs a necessity.
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Price per night from:SGD 104
Posted on Sep 11, 2026|Studio Premier Queen
Explore the world with JosephHad a great stay at Citadines Waterfront Kota Kinabalu. The room was modern, clean, and comfortable, with a nice and cozy atmosphere. The location is excellent, with plenty of restaurants, cafes, and attractions within easy reach. The staff were friendly and helpful, making the stay even more enjoyable.
Overall, a great choice for both business and leisure trips. Comfortable, convenient, and well worth considering when staying in Kota Kinabalu. I would definitely stay here again.
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Price per night from:SGD 88