Posted on Jun 11, 2026
Haf LuqOverall, the hotel is good, especially because of its convenient location near a shopping mall, making it easy to purchase daily necessities and other items. The breakfast café is spacious and offers a wide variety of food choices.
However, there are a few areas that could be improved. While the breakfast selection is extensive, the taste of the food was somewhat disappointing and could be enhanced. In addition, the cleanliness of the room needs more attention. The floor felt dusty, as if it had not been properly swept or vacuumed. Guests who are not comfortable wearing the hotel slippers may notice the dust more easily.
With improvements to room cleanliness and food quality, the overall guest experience would be much better.
Show more
Price per night from:€36
Posted on Aug 26, 2026|Tanjung Pool View Twin
Guest UserExtremely satisfied! The lovely lady at the front desk upgraded our room, and her service was fantastic – she even spoke Chinese and answered all our questions. Every time we took a taxi in, they'd check our booking information, which made us feel very safe. The breakfast buffet was also very rich and diverse, and the kids had a great time. The lifeguard at the pool was also very responsible, which gave us peace of mind. The sunset was also beautiful, with few people around, so it wasn't crowded. Highly recommend!
Show more
Price per night from:€160
Posted on Jul 24, 2026|Standard Twin Room
Guest UserThe location is super close to the ferry terminal. Downstairs, right across the street, there's a KFC, Starbucks, and 7-Eleven, which is really convenient. The front desk staff were very patient. The only drawback is that the room is a bit old-fashioned. However, the hotel's exterior looks upscale and grand.
Show more
Price per night from:€45
Posted on Feb 10, 2026|Kinabalu Villa
TravelwithBamThe staff friendliness is just amzing 10/10. Excellent Service.Our room had amazing view of the sea and opposite resort called Gayana.
Dinner: Only Buffet option is available and its about RM167/person +taxes. The spread are fairly good and it is delicious.
Though they do have 2 more different Restaurant in the island,Japanese and fine dining.
Breakfast: Included in the room price. Menu changes daily.
I have nothing to complaint about the room,for us its comfortable.All rooms have exactly the dane Designs the only difference is where it is located. You are paying for the view.
Activities: For me I think 3 days 2 nights are perfect to spend your time here, swimming by the pool,kayaking,snorkling,Jungle trekking, visiting the private beach. 1 hour complimentary use of snorklinh masks. I like the public guests showers and towel provided.Very convinient.
One thing that I would like to comment is the boat fees are relatively very expansive.15 mins speedboat per person one way cost about Rm80+taxes..Just return trip cost RM170++ per person. This is not even including island conservation fees and tourist fees. All this added fees makes the Hotel cost more expansive. Because a boat trip to nearby or same Island cost only Rm40. GAYANA ECO RESORT provided inclusive/complimentary return boat fees. I hope the Management can improve this because we as Guests are going to spend more money on F&B and at the Bar.
Last but not least I would like to compliment the service and staffs in thsi Resort I think they did such an amazing job. Overalö the Resort is beautiful andclose to the nature.
Show more
Price per night from:€101
Posted on Aug 14, 2026|Standard Twin Room
Guest UserThe location is excellent. Great value for money too. During my 6-night stay, I used breakfast once, and I was satisfied with the quality. From the window, you can see the port of Jezertun directly, and across the way is Suriasbahamol. It was nice that it was close to Filipino Market and Gayatri Street, and there was a convenience store and a bank. The room cleaning wasn’t done properly, so I mentioned it, and it was fixed immediately. I changed the shower filter every other day. Best value-for-money hotel. If I go to Kota Kinabalu again, I will use it once more. A little further on there’s a Dikingsaba durian shop, and it’s delicious.
Show more
Price per night from:€26
Posted on Jul 31, 2026|Ocean Wing Junior Suite Sea View Twin Room
morrismThis time I brought my family and we encountered heavy rain (luckily, we still enjoyed the most beautiful sunset in the evening). There was a 'fiasco' on the beach (the hotel's quick and professional handling made us feel even more at ease to relax and play), and a 'four-legged intruder' in the pool (the hotel swiftly caught and relocated it). We saw little squirrels, stepped on live clams, admired the full moon on the 16th, and celebrated my father's birthday, which was all arranged by the hotel. RAINA's thoughtful advice about the road construction saved us from missing our flight, and so much more. If you're coming to Kota Kinabalu for a sunset holiday and have the budget, come to Shangri-La Rasa Ria. And if you ever meet RAINA again, just hand all your troubles over to her! ☺
Show more
Price per night from:€158
Posted on Aug 3, 2025|Two Bedroom (Green Mountain)
Anonymous UserLocation is strategic , rooms are big enough.Aircon is good and cool enough. Overall ok just have some weaknesses for example the cleanliness. A lot of ants on table. Washing machine not functioning. Hair dryer got sparks when turn on
Car park provided.
Show more
Price per night from:€26
Posted on Aug 19, 2026|Deluxe Twin Room With Partial Sea View
Guest UserThe convenience store (Orange) is about an 8-minute walk away, and the Igoma Shopping Center is around 10 minutes. When I asked the staff about a self-service laundry, they said there wasn't one, so I used the coin laundry behind the hotel. The hotel has Chinese and Japanese restaurants, but they're a bit pricey. The hotel staff were very friendly and provided good service! I'd definitely like to stay here again.
Show more
Price per night from:€41
Posted on Sep 6, 2026|2 Twin Beds View
Guest UserThe room was quite spacious, and although a bit old, it didn't have any strange odors. The only downsides were the lack of an exhaust fan in the toilet, an old-fashioned hairdryer, and the shower head would inexplicably stop working. The hotel's location is excellent, close to Gaya Street and the seafood market, and the front desk service was quite good. The breakfast variety changed daily, though the staff seemed more attentive to Western guests. The pool is located next to the restaurant on the ground floor.
Show more
Price per night from:€85
Posted on Sep 2, 2026|Studio Premier Queen With Sea View
Kalel jrhad a very pleasant stay at Citadines Waterfront Kota Kinabalu. The location is excellent and very convenient, with plenty of restaurants, shops and attractions within easy walking distance. The property feels modern, clean and well maintained.
My room was comfortable, spacious and clean, and the facilities were very good. I especially enjoyed the overall atmosphere and the waterfront location. The staff were friendly, professional and helpful throughout my stay, and check-in and check-out were smooth.
Overall, it was a comfortable and enjoyable experience with good value for money. I would definitely consider staying here again when visiting Kota Kinabalu and would recommend it to solo travelers looking for a convenient and comfortable place to stay.
Show more
Price per night from:€69