Hotels With Parking in Zuid-Holland, Netherlands

Our initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers. The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring! The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.

We only stayed at the hotel for a couple of nights – we were short on time, so we only picked the most interesting cities to explore. On the plus side: it was clean, comfortable, had a large and cozy bed, and pretty much everything you'd need. However, the lack of slippers was really noticeable. As for the negatives: like many large hotels, they have a paid system for early check-in and extra hours. But the most unpleasant thing was being made to wait two hours upon arrival, under the pretext that 'the room wasn't ready yet.' After a long and tiring journey, such a wait is a real test of patience. During our stay, there was noisy construction outside our window, which would definitely wake you up early in the morning.

Firstly..the lady at check was extremely friendly and customer oriented...Great job to her....very welcoming very calm Access to room was a little challenging to the the first floor but I figured it out. Room itself was extremely small even though it was for 2 persons Tv only shows in German.. no English movie channels..this was quite annoying as I love watching tv during my relaxing moments Overall I would say it's location is perfect. perfect.staff room not so much

We had a pleasant stay at this hotel. The location is great, close to all the major tourist attractions. Initially, we booked a room with our breakfast. The receptionist offered to upgrade us to executive room with breakfast and the room was immediately ready for our early check-in. The breakfast experience was very good. We were greeted by the head chef who did our dishes well. The only thing that did not go so well is the elevator maintenance. Of the two elevators one was under maintenance so the waiting time was quite long. But we were warned about this when we checked in.

The hotel parking lot is large and convenient. The room is clean and relatively spacious overall. The hotel breakfast is slightly simple, mainly bread and eggs.

This hotel was the perfect choice since I was attending a conference at the exhibition center right across the street. Being able to walk there in just 5 minutes was incredibly convenient. The room was small but well-designed, and the king-size bed was very comfortable for one person.

Overall, the environment was okay, and the space was decent. However, the cleanliness and tidiness of the room weren't particularly good. There were no lockers or storage cabinets to put things, and no space for luggage. The safe was also very, very small, couldn't hold anything, and offered no way to store luggage. All in all, it was still okay, and the value for money was quite good, suitable for one person.

A very beautiful hotel! The location is fantastic! The front desk and doorman services were also excellent! The only downside was that the room wasn't cleaned perfectly on the third day, but otherwise it was impeccable. It would be my first choice again if I ever came to The Hague!

This hotel is located in the heart of The Hague, making it a great place to stay for exploring the city. The atmosphere is comfortable and feels like home. The breakfast is buffet style, although the choices were a bit limited. If you are looking for a hotel near the palace and want to enjoy The Hague city centre, this hotel is definitely a great option and recommended.