Overall, it was quite good. The heating was excellent, the bed was comfortable, and there were even kitchen utensils for cooking.
However, it didn't quite reach four-star standards; it felt more like an apartment. The bathroom was a bit basic, and the room lighting was a little lacking.
Overall, it was still very cozy, the receptionist was very welcoming, and luggage storage was free. Gingerbread was also available at the front desk.
Absolutely stunning views, super convenient location, and the hotel facilities are top-notch. The staff are incredibly nice, and there are so many outdoor activities to choose from. The best part is being able to see the Northern Lights directly from the hotel!
A great place to stay, though the uphill walk to the building can be a bit challenging. The property is clean, even with shared toilets and showers. I appreciated the shared kitchen and the free laundry. The complimentary cookies, coffee, and tea were a nice touch and really made a difference. Oliver at reception was especially helpful and provided plenty of useful information. I would definitely recommend staying here
The hotel is near the airport, an easy 20-minute walk if the weather's good. On a snowy day, we opted for the bus to the airport, which was super convenient. The hotel was quite busy overall, and breakfast started at 6:30 AM, the earliest I've seen in Norway! The breakfast selection was actually quite varied, though the layout was a bit cramped. You do need to return your own tray. The coffee machine was very easy to use. There's also a stunning observation deck right next to the breakfast area.
Quality Hotel Harstad is a very nice and modern hotel with a great location and a welcoming atmosphere. The staff was extremely friendly and helpful throughout our stay, which really made us feel at home.
The room was clean, comfortable, and well-designed – perfect for a short or long stay. However, a couple of small things could be improved: there was no fridge in the room, which would have been useful, and the Wi-Fi connection could have been a bit faster and more stable, especially for work or streaming.
Aside from that, everything was great – a pleasant stay overall, and I would definitely recommend it!
Facilities: All wooden structure, very warm, by the sea, no elevator, small room area, no hair dryer, hot water bottle in the room, simple. Breakfast is simple, bread, sausage, eggs, tomatoes, cucumbers, very simple.
Hygiene: clean
Environment: The seaside, the bay is outside the window, and the sea is under the window.
Service: There is a restaurant, open at night, there is a waiter to help check in,
We arrived in the evening, reception was not open but instructions to where our room and key are were sent in advance. Due to the weather (arrived during heavy snow) we struggled a bit to find our room, which was unpleasant, but once we found it our stay was very nice. The room had everything we needed, bathroom simple and clean, kitchen organized and simple with a stove, dishwasher, fridge and everything, and a very nice shared area. The location is very close to Finnsnes, but buses don't run very often, and not in the evening; so plan in advance if you count on using public transportation. On the up side, when the bus does run, there is a stop right outside.
All in all, great value for money. Thank you for a very pleasant stay!
Health is very often
Hotel location is not bad
4 minutes walk to the airport, there will be a car
6 minutes walk to the world's northern McDonald's
(28/10/2024)
Service is also very good
Front desk staff with a smile
We also provided free Waffle materials on the day we stayed.
Unfortunately, we're going back to the batter.
Facilities are also regular
The only thing that can be improved is the taste of the hotel room
Will have a (damp?) smell.
The room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price.
On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating.
The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com.
Suitable for two families, you can show your skills in the apartment kitchen to improve food; the supermarket is opposite the apartment; the black pizza on the side of the supermarket tastes good. The room can also overlook the Red Church on the mountain.
Very Good
84 reviews
8.5/10
Price from
MXN$2,459
per night
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8.5/10
Very Good
The location was amazing, truly close to the city center. Breakfast was great more than we expected. Me and my friend enjoyed 3 nights staying here so much!
The breakfast was fabulous, with plenty of choices including non‑gluten options. The room was a decent size and very clean. The location is convenient — within about 15 minutes you can reach many shops and restaurants. If I return to Tromsø, I will definitely stay at the Dock again!
We really enjoyed our stay. The location was great and the sauna with a view was amazing. Breakfast and dinner are provided. They even saved us portions on the first night as we arrived just after the restaurant closed. The receptionist was super friendly and helpful. Thank you!
Excellent stay at Moxy. Amazing view from the room, staff were really kind and accommodating. Th beds were comfortable. Would highly recommend and would book this place again. Close to the airport and great transport links to get into the city.
Stayed for 3 nights. Was upgraded from standard room to superior room. Hotel reception are friendly, particularly Amalie which has bubbly character, it was a great experience dealing with her, great start for my stay. Nice, warm and comfortable room. This room type has a Nespresso machine, you can also make tea with the kettle provided. Good breakfast, plenty of choices including fried rice. There is a sauna and gym with majestic view. Airport bus dropped me off directly just opposite this hotel. The pick up point for most northern light tours are nearby. Overall it was a great stay and highly recommended.
The facade definitely stands out and the place was cosy. However, the photos were not representative of the actual place not exactly in a good way. We stayed in the designer cabin (which costs more) but were surprised by how small it was. I would not recommend paying more for the cabin during summer as there is not much to see and less convenient considering we needed to walk a distance to access the amenities including the toilets and kitchen which we did not know when we booked.
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