Great staff, hotel needs work. Haft of the plugs in the room didn't work. A/c wasn't that cold, shower handle was loss needed to play with the handle to adjust the temperature. Bathroom dirty, ceiling in room had a stain from previous water leak.
Gerry made us feel welcome the moment we walked up to the desk his positive attitude smile, and kindness was exceptional. Often, sadly front desk employees can be less than chipper. That was certainly not the case with Gerry! We laughed and told stories and honestly I wanted to hang with him at the desk and chat. He is one fine employee. I hope you can keep him! We will be back!
Our stay at the Artisan was wonderful. The rooms were clean and the staff was friendly and worked with pride in their jobs. The lobby with a fireplace was great. We loved the ease of walking directly from the hotel lobby into Tuscan Grille for a fantastic dinner. We also enjoyed breakfast the next morning (off of the lobby as well). We walked around the shops and loved the Tuscan Market for a fresh sandwich for lunch, which we ate outside on a lovely October day.
The only thing that surprised us was that there is a lot of noise in the room. We heard everyone talking in the hall but most bothersome was Friday night - I think there may have been a DJ at the 5th floor club (we were on the 3rd floor). We were exhausted so chose to call it an early night and relax in our room and watch tv after a long day traveling. We couldn't hear the tv in our own room over the music from outside! In fairness, I believe the music stopped by 10 o'clock but when you're tired, it was a lot (especially at close to $500/night).This was not an issue on Saturday.
We would definitely return when in the area.
It’s very convenient to go to the city with your child. It’s very convenient to drive to the sights in about 15 minutes. The hotel is clean and tidy, with free parking and a simple American breakfast.
The hotel has convenient transportation and convenient parking. Although it is close to the roadside, it is quiet. The facilities are outdated and the stopper of the bathtub is broken. It can only be considered as making do with it. .
I have lived in this hotel before. I am currently in the process of renovation. Although the room is well decorated, it is much brighter than before, but the hygiene is not very good. The countertop under the bathroom wash basin is dirty, and the door lock on the room is dusty. . The restaurant is under renovation so you can't eat. The problem is that in this case, the room price has not decreased at all, which is too make sense.
I find it very pleasant to go to this hotel very clean and very close to several service restaurant shopping center near the motorway near the hotel very quiet as noisy hotel and very good service at The hotel is very comfortable and comfortable.
The room is quite satisfactory, clean and hygienic. I don't know if it is newly renovated. There is a smell in the room. There is McDonald's nearby. There is a large supermarket across the road. It is convenient.
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Price per night from:£101
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