When you stay at Port Inn and Suites Portsmouth, Ascend Hotel Collection in Portsmouth, you'll be near the airport, a 4-minute drive from Market Square and 7 minutes from Water Country. This hotel is 14.5 mi (23.4 km) from Hampton Beach and 10.5 mi (17 km) from University of New Hampshire.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 54 guestrooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
The young lady that was working last night was the nicest person to speak with ever. I’m not sure her name but she was blond with piercings and she was absolutely amazing. I’ve never felt more welcomed to a hotel then I experienced last night.
Good value for money, although the hotel is located quite far from the town centre.
Large, clean rooms. They have a small gym and free coffee/water for guests. I didn't have a chance to try the breakfast though.
The staff attitude could be better towards the guests. One of the guys at the reception simply doesn't know what a basic etiquette is (at least to say ”hello” to his guests).
The room is large, the bed is more comfortable, the sound insulation of the room is not good, and the neighbors are not finished until 2 o'clock at night. Hygiene can be, the water surface of the swimming pool seems to have a layer of oil, the child is scared to not dare to swim.
The environment is really good. The mountains and plains are covered with red, yellow and green colors. This is it. The golf course looks like an oil painting when photographed.
However, such an expensive hotel does not include breakfast. There is only a buffet breakfast for 28 and there is not much to eat. I mainly eat fruits. The dinner at 1902 restaurant tastes good but is very expensive. They don’t even provide bread before the meal. They still have to buy it for 6 US dollars.
I stayed in so many hotels this time, and this is the only one that has a bellman to help deliver luggage to the room because the elevator is too small.
The tour that introduced the hotel was really good. The tour was supposed to be one hour, but the tour lasted an hour and a half.
The service at the front desk was very poor. When I checked in, I was asked to swipe my credit card for a pre-authorization deposit. After eating two meals, I thought it was deducted from the deposit. I called the bank and said it was two pre-authorizations and one was credited to US$253 (meal fee). It’s a few dollars more than the deposit) It’s another pre-authorization for POS machine consumption that hasn’t been released yet. I don’t know what kind of trick this is. I only stayed for one night and two pre-authorizations were deducted from me. How did I use POS for the second deposit? The card machine didn't ask me for my credit card when I checked out.
Took my son and his friends here for his 11th birthday and he had a blast. My only complaint is that the pool was so small. Breakfast was phenomenal though with a big selection so all the kids were able to find things they liked. Overall we would stay again. The staff was amazing and super helpful with any requests we had.
GGuest UserGood location and cleaning was in point, but they don't serve the breakfast due covid and they don't have any alternative solution for it as it was included when we booked.
PPenny Mason-AndersonGerry made us feel welcome the moment we walked up to the desk his positive attitude smile, and kindness was exceptional. Often, sadly front desk employees can be less than chipper. That was certainly not the case with Gerry! We laughed and told stories and honestly I wanted to hang with him at the desk and chat. He is one fine employee. I hope you can keep him! We will be back!
GGuest UserPlace was perfect from the front desk help at check in all through out, no issues here and id definitely recommend staying here, very close to everything so having to step out isn't a issue at all. Thank you for the nice stay and I would definitely return.
JJUNXIANThe hotel has convenient transportation and convenient parking. Although it is close to the roadside, it is quiet. The facilities are outdated and the stopper of the bathtub is broken. It can only be considered as making do with it. .
CcollinsgaryThe experience was wonderful. I thought being by the airport would be annoying because of the planes but not at all. The service was great. I dropped my coffee in the elevator. I asked the lady that was cleaning the room if she had something that I could get it up with and she said if you could please just hold the door open I will take care of it and did it with a smile and conversation. Now that's service. The facility was very updated and the decor was nice ,very clean and the staff was very friendly. The food was good,hot , and very plentiful . In all to sum it up, I had a wonderful stay and will stay again when I am visiting Manchester New Hampshire
GGuest UserNot the best trip I've been on ... we were kicked out of our room and made to sit in the lobby so the cops could go look in the room . I found out that there was a murder a couple years ago on the third floor .. The front desk also told us when we checked out that we would get a call from the manager to see if there was anything they could do about us having to leave the room and after a couple days no call from the manager and i called there and the manager wasn't there again still
Til this day never got a call from the manager.
AAmy BlouinAt first, checked me into an extremely dirty room. Seemed as though someone else was s staying in it. Quickly rectified the situation once alerted
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