Hotels With Pool in Santiago Metropolitan Region, Chile

It was OUTSTANDING, everyone at this hotel provides the best service a 5 Star hotel can give. From the concierge all the door people, the front desk, to the RESTAURANT where I had the BEST salmon Salad ever, (I asked to please put on the grill my raw salmon and it was late at knight, they were closed, they where cleaning) and they pleased me any way, I even asked if I could take it into my room, and they gave me Room service. I LOVED THIS HOTEL!, I will highly recommend it to EVERYONE

The front desk staff doesn't seem to have any interest in working. No greeting and blackface throughout. Saw us struggling with luggage at the front door without providing any assistance. Both just stare at you. This hotel is very expensive with poor service. I guess you pay for the location and convenience.

The hotel is not far from the city center, the location is OK, but the surrounding feels unsafe, the sanitation is OK, but the room is not cleaned every day, the breakfast is really good!

I absolutely loved Chile, and this hotel was fantastic! Even during the major power outage that hit Chile, the hotel's power supply remained completely uninterrupted. That's the mark of a truly reliable hotel.

Amazing hotel right in the heart of town, walking distance to the restaurants, parks and city center. The rooms are on the smaller side but it wasn’t a problem at all. We’ve enjoyed the view from the pool, their wine bar and restaurant and cozy lounge with free coffee and delicious desserts. Everyone in our party staying in Santiago longer have extended their stay. Definitely staying here again when back to Santiago.

The Double Tree by Hilton Santiago is an incredibly neat and tidy hotel with magnificent views of the Andes, absolutely breathtaking. However, the room service app doesn’t work properly, leaving customers unsure if their orders went through. Despite this minor issue, it’s a great place to stay, and I do recommend it.

It may be a little inconvenient to have heavy things because it walks about 10 minutes from the subway. The garden and poolside are cozy. Some of the staff are friendly. It is difficult to use the cleaning around the water from early morning. The customer layer becomes cheap.

Facilities: Complete Hygiene: Clean and tidy Environment: Good location, there are shopping malls and restaurants around Service: Good attitude, good service The overall atmosphere is very good, convenient and quiet, I will choose this place next time

Everything was fine until we ordered room service and they brought something we hadn't ordered. When we asked to exchange it, they did, but on the bill, they charged us again for the item we had exchanged. Furthermore, they couldn't charge the room service fee, and we had to pay the exorbitant amount.

Breakfast is average, Ctrip's evaluation is not consistent; the room is really big enough for four people, and there is a living room. Although the facility is a bit old, it is well protected, but the shower head of the bathtub is not movable, which is not very good. The attitude of the front desk staff was really good and it did not discriminate against the Chinese at all.