Good location: beside Milaneo Mall & City Library.
To go to shopping area, can take bus 44 frm the bus stop (in the photo). Bus come ard 8 -10mins. Bus ticket can buy from the app (we consulted CHATGPT for this info!!)
My room has a washing machine in the apartment so its convenient no need to go to a central facility. Sauna is useful for cold days!
No complaints frm me. From Stuttgart HBf, need tonwalk ard 10min, a few slopes (incline) bt have seating/resting area if you want.
We didn’t have a good first impression as the room wasn’t cleaned when we entered after getting the key from the check-in desk. We were asked to wait while they cleaned it, but since it was already late (6 PM), we requested a room change. Aside from the initial issue, everything else was just okay.
We've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
The hotel is relatively old, the door is scratched, there is no exhaust fan, and it is difficult to dry clothes. It is next to the Danube River and the scenery is good. Breakfast was okay, but there were no hot drinks
The bed and pillows are particularly comfortable, there is no trouble with insomnia here
In the middle of the room is a restaurant garden, the most lively Friday night
The decoration in the hotel is very artistic.
There are DM, Rewe supermarket, breakfast shop, Pizza Hut, KFC near the hotel. It takes about 5 minutes to walk to a small train station. It takes less than 30 minutes to take the train to Heidelberg. It is convenient. It is the beginning to see a big cement factory standing outside. There is a little disappointment.
Wir verbrachten zwei Nächte im Hotel und waren zufrieden. Die Ausstattung im Zimmer war etwas veraltet, aber das Hotel ist sauber, und es gibt ein leckeres Frühstück und Mittagessen. Sauna, Pool und Massage sind alle verfügbar und gut für ein Wellness-Wochenende.
Hotel near Baden-Baden,Baden-Baden100% of visitors choose this area
AAnonymous User2025.08.26
Absolut empfehlenswert – modern, hochwertig und herzlich!
Das Hotel ist total schön, neu, modern und sehr hochwertig eingerichtet , einfach zum Wohlfühlen! Alles glänzt, ist tipptopp sauber und stilvoll gestaltet. Man wird sehr freundlich und herzlich empfangen, das Personal ist ausgesprochen nett, höflich und kompetent. Man merkt, dass sich hier wirklich Mühe gegeben wird, den Gästen einen tollen Aufenthalt zu bereiten.
Das Frühstück war hervorragend – liebevoll dekoriert, mit allem, was das Herz begehrt. Besonders hervorzuheben: der perfekt zubereitete Avocado-Toast mit Ei Benedikt – einfach ein Traum! Auch der Kaffee war richtig lecker und wurde freundlich serviert.
Die Lage ist zentral, aber trotzdem ruhig. Man hat eine tolle Aussicht, hier kann man wunderbar entspannen. Die Einrichtung im Zimmer ist stilvoll und sehr schön abgestimmt.
Wir haben uns rundum wohlgefühlt und kommen definitiv wieder!
– Extremely Disappointed with My Stay
I usually don’t leave reviews, but I felt compelled to share my experience after a recent stay at Mercury Hotel. Unfortunately, it was one of the worst hotel stays I’ve had in years.
1. Room Condition – Far from What Was Advertised
The photos on the website looked great, but the reality was shocking. The room was small, outdated, and poorly cleaned.
2. Customer Service – Cold and Unhelpful
The front desk staff seemed disinterested and dismissive. When I ask for water they didnt give.
3. Breakfast
It was included in the stay but it was really poor.
The room was decent. The price was OK, including breakfast. There are many people staying in the hotel. It is a 15-minute drive from Heidelberg. The parking lot is free, but the price is half the price of hotels in Heidelberg. The cost performance is still very high.
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9.2/10
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GGuest UserThe hotel is relatively old, the door is scratched, there is no exhaust fan, and it is difficult to dry clothes. It is next to the Danube River and the scenery is good. Breakfast was okay, but there were no hot drinks
SSupasinee TWe didn’t have a good first impression as the room wasn’t cleaned when we entered after getting the key from the check-in desk. We were asked to wait while they cleaned it, but since it was already late (6 PM), we requested a room change. Aside from the initial issue, everything else was just okay.
Ttravels– Extremely Disappointed with My Stay
I usually don’t leave reviews, but I felt compelled to share my experience after a recent stay at Mercury Hotel. Unfortunately, it was one of the worst hotel stays I’ve had in years.
1. Room Condition – Far from What Was Advertised
The photos on the website looked great, but the reality was shocking. The room was small, outdated, and poorly cleaned.
2. Customer Service – Cold and Unhelpful
The front desk staff seemed disinterested and dismissive. When I ask for water they didnt give.
3. Breakfast
It was included in the stay but it was really poor.
DDiyannaGood location: beside Milaneo Mall & City Library.
To go to shopping area, can take bus 44 frm the bus stop (in the photo). Bus come ard 8 -10mins. Bus ticket can buy from the app (we consulted CHATGPT for this info!!)
My room has a washing machine in the apartment so its convenient no need to go to a central facility. Sauna is useful for cold days!
No complaints frm me. From Stuttgart HBf, need tonwalk ard 10min, a few slopes (incline) bt have seating/resting area if you want.
MMichael54188Great location right by the train station, offering good value for money. It's a bit older, but still clean and hygienic, so no issues there. Perfect for business travelers. I even saw Lufthansa crew staying here.
JJazzymneHotel is only one stop by tram from the main railway station. Hotel staffs are very nice and helpful. Just that the hardware are quite old, you can tell from the carpet, wallpaper and the hardware especially the bathroom style is unbearable with this price. Strongly recommend a renovation to keep up with the brand name.
AAnonymous UserMy experience at this hotel was exceptional. The room was impressively spacious and impeccably clean, providing a comfortable and relaxing environment throughout my stay. The front desk staff were polite and welcoming during check-in, setting a positive tone from the moment I arrived. The buffet breakfast offered a wide array of delicious choices, catering to various tastes and dietary preferences. Overall, I thoroughly enjoyed my time at this hotel and would highly recommend it to others seeking a top-notch hospitality experience.
GGuest UserWe've now stayed here for the third time. For over three years, neither the bar nor the rather pleasant dining room has been open. Anyone expecting these amenities will currently be disappointed. The front desk is staffed by constantly changing individuals who don't appear to be hotel employees. Since this year, guests are asked via signs at breakfast to clear their own tables. All of this points to a significant staffing issue. The service is okay, but not the friendliest. I highly doubt anyone working here has any formal hospitality training. We are now aware of these circumstances. For us, it offers space, seating, a private bathroom, and a bowling alley if you want one. It's clean and quite affordable. The breakfast buffet is quite good. Furthermore, it offers special rooms for families, which we also liked. The location is suburban, which suits us. It seems to attract many travelers passing through, as it's not far from the highway, yet it's very quietly situated.
Kkaedeforever11The location is very good, the lake view room is facing Titisee, the lake and mountains are beautiful!
It was super cold here in early July... It rained in the morning, and it was 8 degrees... It was outrageous... Buy a coat temporarily, otherwise you can't get out of the door...
Most of the waiters were good. A Middle Eastern or Indian girl at the front desk turned at least three white eyes at me because I booked through Trip.com , Trip.com through its agent, and then booked the hotel. As a result, my Booking Number , the name reserved by the hotel does not match my message, the surname is right, and the life is wrong. After half an hour... shouldn't the right approach be a problem? It's too unprofessional to turn my eyes over! I communicated with Trip.com , calm, and at 11 o'clock in the evening in China, I can also find manual customer service, which is not easy! As a hotel staff, it’s okay to not assist, and I turned my eyes white... I didn’t say a superfluous word on the scene, it’s not necessary, but it must be bad!
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