The hotel is conveniently located close to the highway; at the same time, about 5 minutes walk from the ancient street bridge in Mostar, the location is excellent; the breakfast is very rich and delicious, especially the fried chicken and fried eggplant box, which is a feature; the restaurant staff service attitude is very good, very friendly to us;
The family room we booked has a large space and comfortable beds. The only downside is that it is a bit cold and needs to be covered with a quilt;
The view of the hotel is great. At night, you can see the lights of the ancient city. During the day, you can overlook the Neretwa River Valley. From the early morning clouds to the blue sky and white clouds in the morning, the scenery is pleasant!
Highly recommend friends who come to Mostar for free travel, come and stay! Very nice hotel!
The hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel.
However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.
The location is good, the room is big, the 1st to 5th floors are the shopping mall, and the guest rooms are above. The breakfast is very rich. I like Mipas Hotel very much. Thank you to the front desk for printing my boarding pass for free.
An episode when I checked out was that the front desk asked me to collect tax, but the Ctrip price when booking included tax. I immediately contacted Ctrip customer service, but the customer service did not speak English and could not communicate directly with the hotel front desk. I did not want to waste time waiting there, so I just Fortunately, I paid 3 euros first, and then Ctrip reimbursed me.
Here are some suggestions: 1. The customer service staff of overseas projects need to master oral English communication skills; 2. Product quotations must be written clearly, and tax cannot be clearly included, as the actual stay will incur new costs!
Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
Loved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
The hotel was nice, the bedroom was nice and very clean.
But the amenities were quite basic for a 5 stars hotel, the swimming pool/spa area was very poorly managed with staff not paying much attention and parts closed and quite poor quality.
Overall it was a good stay but it could be easily improved.
The room is large, the hotel is in a good location, the price is moderate, the breakfast is rich, there are free gym facilities, the overall stay experience is good, and it is recommended for business travel.
The hotel has a good environment and a superior geographical location. The front desk reception service is warm and thoughtful, the room cleaning is timely and efficient, the staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests. It was a very satisfactory stay experience. I felt the warmth of home in this hotel, the beds are comfortable, the supplies are thoughtful, and the service is meticulous. It is an ideal place to stay for business trips and travel.
When you stay at Spa & Hotel Terme in Sarajevo, you'll be near the airport, within a 5-minute drive of Ilidza Thermal Riviera and Bosna. This spa hotel is 2 mi (3.3 km) from Bosna River Spring and 2.4 mi (3.8 km) from Sarajevo Tunnel Museum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 219 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
The hotel suite is very big! I didn't look carefully when I booked it, but when I checked in, I found that it has two bedrooms, two bathrooms, a living room and a kitchen. It is fully equipped with tableware and cooking utensils. The No. 103 bus stop is right at the door. Although it is not close to the old city, the stay experience is very good and it is very suitable for family travel!
Very Good
34 reviews
8.8/10
Price from
US$141
per night
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9.1/10
Great
MMs. TRAVELLERLoved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
TTianbulaCarolineThe room is quite big, the scenery is also very good, the location is very good, the first floor below is directly connected to the shopping mall, there is a large supermarket opposite, and there is also a shopping mall. It is very convenient to buy phone cards and exchange money. It is a landmark building, not good The only place to watch is the hotel, the sanitation is relatively poor, when you want to drink tea 🍵, you take out the cup, oh my god, it has not been washed, which is a bit surprising 😱, go to breakfast, there are many people, and no one takes a seat , a bit messy, it took 45 minutes for the waiter to pick up a car😂😂😂, but anyway, their attitude is still very good👌, so it doesn't matter, it's just a small problem, I hope it can be improved
IISMAILThe hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel.
However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.
GGuest UserThe hotel has a good environment and a superior geographical location. The front desk reception service is warm and thoughtful, the room cleaning is timely and efficient, the staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests. It was a very satisfactory stay experience. I felt the warmth of home in this hotel, the beds are comfortable, the supplies are thoughtful, and the service is meticulous. It is an ideal place to stay for business trips and travel.
Lleisure24Neum is the only seaside city in Bosnia and Herzegovina, with a coastline of only 24 kilometers. A large number of domestic and foreign tourists go on vacation by themselves. Due to the large number of rooms and the large number of guests, the parking space is very tight. There is an infinity swimming pool on the top floor of the hotel, which is free for guests to use, and each person is allocated a bracelet, and foreigners are charged. There is also a large swimming pool on the 3rd floor. Level B has direct access to the beach. The rooms are spacious with sea view balconies. There are many kinds of breakfast, very satisfied.
KkurskAccor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
SSarah H.Magnificent hotel. Very kind and welcoming people. Beautiful views. Clean and comfortable room. Delicious dinner. Everything was perfect. Bosnia is the best, thank you for the lovely room, for your kindness, for assisting us whenever we needed help. We are well-rested and happy thanks to you 🥰
JJesusMThe hotel was nice, the bedroom was nice and very clean.
But the amenities were quite basic for a 5 stars hotel, the swimming pool/spa area was very poorly managed with staff not paying much attention and parts closed and quite poor quality.
Overall it was a good stay but it could be easily improved.
NNatasha SheshaThe hotel is approximately 30 minutes outside of Sarajevo. For those seeking a relaxing and enjoyable experience, this resort offers a great alternative to typical city hotels. The staff are super friendly, the food was good, and the view is breathtaking. Highly recommended
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