The hotel is very nice and in a good location. It takes only 10 minutes to walk to Manwan. You can see the sea and pet cats. You just need to pay attention to the route and find the overpass. The infrastructure is not as developed as in China, so it is a problem to cross the street to the other side. There are restaurants and local small supermarkets around the hotel. The room is very clean. I was lucky to get a free upgrade.
The bathroom was very unclean, with hair and nail clippings indicating the need for a deep cleaning. Furthermore, it lacked an exhaust fan, and the prayer mat also required washing.
As for the services and price, they were great, as were the size of the room and the cooperation of the staff, whether reception or workers.
Dining at the Sheraton Dammam was a culinary delight. The variety of restaurants offered a wide range of delicious options, from local specialties to international cuisine, all prepared to the highest standards. The breakfast buffet was particularly impressive, with a vast selection of fresh and tasty items to choose from.
However, what truly stood out was the exceptional service provided by the hotel staff. Every interaction, whether with the front desk, the restaurant staff, or the housekeeping team, was met with professionalism, attentiveness, and a genuine desire to ensure my comfort and satisfaction.
Their willingness to go the extra mile made a significant difference to my stay and left a lasting positive impression. They were always ready to assist with any request, big or small, and their friendly demeanor made me feel like a valued guest.
The location of the hotel was also ideal, offering easy access to various attractions and business centers in Dammam. This made it convenient for me to explore the city and attend my meetings without any hassle.
Overall, my stay at the Sheraton Dammam Hotel was nothing short of fantastic. The combination of luxurious accommodations, excellent amenities, delicious food, and, most importantly, the exceptional service from the dedicated staff, made it a truly memorable and happy experience. I would highly recommend this hotel to anyone visiting Dammam and look forward to the opportunity to stay there again in the future.
The front desk service is average. My room faced the sea, but I was dancing with two flies. There is only a toothbrush tool in the bathroom and no other tools. Compared with other hotels, there are far fewer things. When I went to bed at night, because I faced the sea, the cars on the road were very noisy and a bit noisy, so I couldn't sleep. After spending two nights at this hotel, I left. Now I am staying in a residence inn 1km away. The price is 300rmb cheaper than this hotel. The room environment is very good and big.
The hotel is 100 km from King's Airport.
It takes 1 hour drive because visiting customers in jubail industrial area
The hotel is very empty, but the facilities and environment are very good.
The bedding is very comfortable. Five stars are not at all bad.
The front desk attitude is super good, apply for a late check-out until 2 o'clock, she smiled and said that you want to delay until 5 o'clock, I can do it. . . like
Very Good
21 reviews
8.7/10
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GGuest UserDining at the Sheraton Dammam was a culinary delight. The variety of restaurants offered a wide range of delicious options, from local specialties to international cuisine, all prepared to the highest standards. The breakfast buffet was particularly impressive, with a vast selection of fresh and tasty items to choose from.
However, what truly stood out was the exceptional service provided by the hotel staff. Every interaction, whether with the front desk, the restaurant staff, or the housekeeping team, was met with professionalism, attentiveness, and a genuine desire to ensure my comfort and satisfaction.
Their willingness to go the extra mile made a significant difference to my stay and left a lasting positive impression. They were always ready to assist with any request, big or small, and their friendly demeanor made me feel like a valued guest.
The location of the hotel was also ideal, offering easy access to various attractions and business centers in Dammam. This made it convenient for me to explore the city and attend my meetings without any hassle.
Overall, my stay at the Sheraton Dammam Hotel was nothing short of fantastic. The combination of luxurious accommodations, excellent amenities, delicious food, and, most importantly, the exceptional service from the dedicated staff, made it a truly memorable and happy experience. I would highly recommend this hotel to anyone visiting Dammam and look forward to the opportunity to stay there again in the future.
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
GGuest UserI had a wonderful experience at this hotel. The location is perfect, providing easy access to major attractions and transport. The cleanliness was impeccable, and the staff's service was outstanding, always attentive and helpful. The facilities were generally good, though a few amenities could use some updates. Overall, I enjoyed my stay and would highly recommend this hotel. The food was delightful, adding to the overall excellent experience.
MMOHAMMEDThe bathroom was very unclean, with hair and nail clippings indicating the need for a deep cleaning. Furthermore, it lacked an exhaust fan, and the prayer mat also required washing.
As for the services and price, they were great, as were the size of the room and the cooperation of the staff, whether reception or workers.
AAdelVery nice hotel. I recommend it. Location is very good , very clean. The standard room very big. Amazing hotel. It was a wonderful experience. They have lounge or club key that you can use by extra charge. Overall it was amazing
FFendouxueqiuThe room is large and quiet, suitable for business trips. I have stayed in this hotel many times. The lobby is spacious and grand, suitable for business accommodation, clean and sanitary, and the service staff are polite.
AAmy-YiYiThe hotel is 100 km from King's Airport.
It takes 1 hour drive because visiting customers in jubail industrial area
The hotel is very empty, but the facilities and environment are very good.
The bedding is very comfortable. Five stars are not at all bad.
The front desk attitude is super good, apply for a late check-out until 2 o'clock, she smiled and said that you want to delay until 5 o'clock, I can do it. . . like
SSulimanVery awesome stay. Front desk staff are excellent and know how to deal with customers. Room modern and clean. They try to provide you with all necessary requests and they go beyond. Special thanks to front desk staff Ms. Zahraa and Mr Yousef Alyousef.
RRenleidianyingjinghuaThe hotel is very nice and in a good location. It takes only 10 minutes to walk to Manwan. You can see the sea and pet cats. You just need to pay attention to the route and find the overpass. The infrastructure is not as developed as in China, so it is a problem to cross the street to the other side. There are restaurants and local small supermarkets around the hotel. The room is very clean. I was lucky to get a free upgrade.
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