Featured facilities: Laundry Service (On-Site), Parking, Private Bathroom
Good
305 reviews
9.1/10
1 night
From €12
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9,7/10
Excellent
VValarie474This covers the second half of a longer 12 nights stay split across two bookings. My first review covered the first seven nights, which were excellent, so this is about what changed at the end.
My last night fell apart. I'm somewhat tolerant of noise, so this isn't a light-sleeper complaint: someone checked into the room above and from late evening until after 2:30am it was nonstop heavy stomping, furniture dragging, banging, jumping, running, and actual screaming, sometimes sprinting in place like they were trying to come through the ceiling. I didn't call right away because I figured they'd settle down at bedtime, but the intensity only increased after midnight. It didn't let up until after 2:30am, and I had an early start.
The real problem was that I couldn't get help. The listing doesn't promise English-speaking staff, but trip.com is the foreigner-friendly platform, so I'd assumed there'd be some overnight path to assistance. There wasn't. The front desk could only tell me ”don't speak English,” and when I escalated to trip.com around 2:30am, even they couldn't reach anyone. Being stuck with no way to call for help in the middle of the night was the one thing that genuinely soured the stay.
Otherwise the staff were genuinely friendly and helpful, even coming up to my room to help track down a misdelivered order, which there were a couple of these. One heads-up: the hotel's registered address in Alipay doesn't match its name, so deliveries WILL go astray.
I'd happily return, but only with a top-floor room to avoid the overhead-noise problem.
GGuest UserThe inn is very close to the Huashan hiking trailhead. The location is very convenient and there are a lot of food nearby. The hotel room is clean and tidy, and the sleep is comfortable. The boss is very enthusiastic and will help us answer any questions we have. I wish the boss a prosperous business
AAnonymous UserI feel that this hotel had really good cp value for this price, but my friend was the one who stayed in the double room so submitting this review based on what he told me. Cutting down the rating for cleanliness because there was hair on the floor when we checked in (which was attended to quickly iirc) and further in to our stay he found a used comb on top of the mirror by the door. He also found the room to be old/ dark corner of the room (i think kitchen area of the double room) so it was kind of creepy. Also, the toilet was stuck during our stay but the staff attended to it pretty fast. Also like the family room, no mini fridge in the room (though all the rooms seems to have a kitchen area). In my opinion the stay was still of good value considering the price, so i would recommend it for budget travellers. Staff also provided great service i would say!
GGuest UserYes, getting inside is quite an adventure. You need to enter a small, inconspicuous street before the main intersection, and then turn right after 10 meters.
It's quite cozy, and for the price, it's a real bargain if you just need a place to stay overnight.
GGuest UserThe service was excellent, the facilities were well-equipped, and it was spotlessly clean. The owner was incredibly kind, even thoughtfully reminding us when our child left some clothes behind. We'll definitely stay here again on our next trip to Xi'an.
AAnonymous UserThe apartment's location is excellent, right next to Yongningmen subway station, very close to both the subway and bus stops, making travel incredibly convenient. The room is clean, tidy, and spacious, just like in the promotional pictures. All toiletries are provided, and there's a wardrobe with hangers for clothes. It also features a kitchen and dining area, a small fridge, and a washing machine, among other amenities. Supplies are replenished daily. The owner was incredibly warm and thoughtful, contacting us in advance with directions to the apartment and even giving us detailed travel tips. We could reach out directly with any questions or needs, and responses were very prompt. Overall, the stay was fantastic, offering great value for money. Highly recommend!
GGuest UserRoom was good, but it's directly on the market street. A lot of Noice.
Tha AC can only heat up eben thout it's already really warm in the room.
Cleanness is alright. On decor is a thick cover of dust. But the bed, and bathroom is clean. Just the overhead shower was working, which we didn't mind.
They asked everyday around 10:30am if we want garbage take out and new amenities. Which was super nice. The response was always super fast over WeChat. They are friendly and the self-Check in was easy due to really good instructions beforehand.
Also they provide Ohropax (noice canceling plugs) :)
MMarine-HExcellent value!
The family owning and running the place is very kind and helpful
The room is warm and comfortable, and the bathroom is kept very clean
Great location: close to the city center, right next to the metro station, a lot of restaurants and supermarkets around, ...
FYI the only con is that there is only one bathroom for 4 rooms and the family living there, so there could be some wait (nothing major though!)
GGuest UserI booked this hotel when I was visiting Xi'an. It was a great deal, and the room was very nice. It had a refrigerator, washing machine, microwave, and more. There were also lots of delicious food downstairs, which was very convenient! I'll definitely choose this hotel next time I go out!