Apartments in Alajuela, Costa Rica

We were greeted by a lovely young woman wearing big glasses and a bigger smile. She checked us in, greeted me as an honors member, explained the amenities and discounts and even called me an hour later in my room to see what else she could do. She helped me login to the wifi and order her recommendations from room service. Just the most amazing service I’ve seen in a long time.

Easy check in progress. Easily picked up from the airport with a shuttle that runs every 30 mins. There is a few restaurants across the street other than the hotel restaurant on premises. Room is comfortable and clean (the bathroom is beautiful) Jinshil was kind and helpful. Totally would stay hear again if needed .

The resort met all our expectations. The service was exceptional and very personable. They always remembered us and wished us a happy anniversary in the restaurants and the spa. We will definitely return in the future.

Good reception, availability, despite a short stay everything was there for us to feel good. We will come back with pleasure.

The hotel is next to the airport. There is a shuttle that oicks you up and takes you there every 30 minutes; they should make it every 15 minutes being so close. There is a Walmart next to the hotel and 3 restaurants in fron of the lobby: peruvian, argentinian and costa rican. The gym had everything and breakfast was ok, but not great.

They were very strict about having a person added to the room and there was a dead frog in one of the hot tubs late at night- but it was afterhours lol. It is a natural hot spring and I am not really a nature-nature person. My friends didn't care as it is surrounded by the rainforest. Overall, I loved it and would consider coming back for a romantic weekend with my husband. More for couples or relaxing than a party group.

The room was clean and tidy, but it was a little humid. The environment outside the window was beautiful and you could see the volcano. The lounge chairs and swimming pool outside were very comfortable. There was also massage and hot spring, which would be very comfortable.

We arrived to find a beautiful hotel In a lush setting with the most beautiful foliage with tropical birds.  The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species.  The restaurant was an excellent Italian restaurant  that we would recommend to anyone.  The staff was always happy to provide any assistance with a smile.

Très bel endroit dans une nature magnifique, la rivière passe à côté, le jardin est très bien entretenu. Très bon petit déjeuner. Très bonne unité literie chambre spacieuse. Bonne douche…

Super nice breakfast Sushi was not good Room is nice Grounds are very nice