Holiday Apartments in Merseyside, United Kingdom

Excellent location and a very spacious room. Theres a gym too. The service provided by the lady who checked us in was bad. She didn’t brief us on anything at all. Just processed it. Later that day, we sat at the cafe and noticed another Recep lady briefing a couple she was helping to check in. Talking about the gym, laundry area, nearest Tesco etc. On the first day at about 6 pm, I noticed my room was still cold and called the Recep. Unfortunately the same lady who checked me in earlier answered the phone. She just gave vague directions on how to on the aircon and I told her I already did that for hours and adjusted the temp to 26 but it was still freezing cold. She didn’t bother to help further even when I called two more time. Later at about 1 am, I woke up freezing cold and called the Recep. This time a guy answered and readily said he will come and check the air con for me when I told him the earlier gal didn’t help at all. When he came up, he realised that the aircon was on AC and not heating mode. And reset it for me. Thank God for him. Learnt from my phone that the temp was 4 deg that night due to some cold front and rain. I had suffered 6.7 hours of freezing cold because of the laziness of the other lady earlier. Not happy about it. Very unprofessional and unbecoming of service staff.

The apartment is very close to the train station about 4 mins walk. Inside is bright, clean and comfortable very suitable for family and friend gathering. Highly recommended!!

The service was extremely poor as we had no house cleaning done in our room in the 2 nights spent there. I called the customer service and was told cleaners were going to come and change the bed linen, towels and clean the room but that was false. I called a few times to chase this and nothing was done so I slept on the same old bed linen and I had to later chase up to get some clean towels. The service was really poor and there weren't many breakfast options to choose from as there wasn't much variety.

*Great location, lovely staff, but very noisy room* Stayed 4 days/3 nights. *Pros:* - Staff are all really nice and helpful, always with a smile. - Room was clean and basic, with everything you need for a short stay. - Location is excellent — close to Liverpool One bus station, Liverpool Central rail, Tesco/M&S, city centre and all the main attractions. You can walk everywhere. *Cons:* - The room I was in was super noisy. I had a terrible sleep for all 3 nights. The main issue is the fire lobby door going the rooms - when it’s opened to access the rooms the air pressure makes it slam shut with a very loud bang.  I did report it to reception and request for a change in room location, however, they said that they were unable to modify my room.

Great location small kitchen in room with fridge microwave toaster and a coffee machine Spotless bathroom friendly helpful staff I had to move rooms because of a smell in first room I dont like that they dont have designated rooms for visitors with dogs Some rooms have a huge pillar down the middle of the room severely restricting movement so I would try and avoid getting one of those The reception area is really nice and they sell everything you might need on your visit such as shaving foam toothbrush aspirin coffee pods etc They also have a large secure luggage room Very close to both central station and lime street station Bed was very comfortable and there was no noise from outside even though it is close to bars

With Liverpool being our City of birth, the place was easy for us to find. The receptionist was very welcoming, and gave us all the information we required for our stay, making check in and check out a breeze. The 2 bedroom apartment was very spacious and clean, and had all the amenities we required for our stay. Having 2 bathrooms was an added bonus. Being in a city centre you can’t avoid a certain amount of outside noise, but it was nothing that earplugs didn’t sort lol There was a takeaway, a restaurant and 2 small general stores within a few minutes walk from the apartment, and we made use of the restaurant and Tesco’s whilst there. All in all it was a fabulous stay, and we would stay again.

I was supposed to relax but to start the photos nothing to do with the place, a few beds all watered , the whole floor all disregarded, the very old sofa that could not be made bed, the door was heard every time the other flat opened at the end succeeded The rest until I returned to my home to go there was only time and money lost.

Great stay at the apartment! Super spacious and very modernly designed inside! Was super close to city centre, all the bars, food spots, supermarket, noise was not loud enough at night to wake us up, which we were worried about but pleasantly surprised by! Apartment could do with some amenities like salt or oil etc, for this wanting to cook in the apartment without buying a fridge of ingredients😆 otherwise, great stay :)

Not what pictures our sofa bed not comfortable to sit on and tv singal was rubbish did ask they say there look into had 2 people turn to fix the washing machine didnt not no there was anything wrong with it! Communication was shocking had to ring several times to get to check in! The noise from next door was like concert the floor boards were shaking and music till in morning! Bed was so comfortable u just sit on it makes noise! Wouldn't stay again and not would recommend it!