Holiday Apartments in Lombardy, Italy

Excellent accommodation. The owner is so lovely with such great communication and is very thoughtful. We had a long and tiring journey and the owner checked in with us to ensure everything was to our standard. Super clean and beautiful place. It is a 10 minute walk from the train station but is such a lovely view. Would definitely recommend.

避雷 Usually, I leave positive reviews for hotels, but unfortunately I had a very disappointing experience staying at Be Mate CityLife in Milan. From the moment we entered the apartment, there was a strong unpleasant smell, similar to mould, coming from the bedrooms. The odor was noticeable throughout the stay and made the apartment very uncomfortable. Even the housekeeping team acknowledged the smell. However, on the day of check-out, the hotel denied all feedback regarding the issue. We reported the matter immediately to both the hotel and Trip.com. More seriously, I injured myself on the bathroom door handle within just a couple of hours of arriving, due to sharp handle and the narrow passage space. Instead of showing genuine concern or taking responsibility, the hotel’s response was extremely disappointing. They stated that the door was “designed in a way that it can swing back and forth” and suggested that the incident was due to not knowing “how to properly use it.” In fact, I had not even touched the door when the injury occurred. I found this response inappropriate and dismissive toward a guest who was injured on their property. On the other hand, Trip.com handled the situation professionally and showed genuine human care throughout the process, which I sincerely appreciated. Unfortunately, due to the hygiene issue, unpleasant smell, and the hotel’s attitude toward customer safety and feedback, I would not recommend staying here.

To get an access key, We have to go to another building around 3 blocks away in order to get a key. The inconvenience is, appointment had made to me in front of one Villa’s door. We found other guests waiting there to but there is no more instructions for access. We have to call property and finally find out that their office just like at the next two - three rooms. I don’t understand why they didn’t make appointments at their office at first time. We we were feeling frustrated while we had been asked from the villa’s owner why we stood there in front of their property. The room is quiet good actually.

First, the location: It looks close to the exhibition hall on the map, but the walk isn't very straightforward, a bit circuitous. Parking: There's a charge for parking, but you can find free spots on the street outside if you're lucky. Room: The room is quite spacious, with a very large bed and a small balcony, which is excellent! You can see snow-capped mountains, watch the sunset, and even hang clothes to dry. Unlike most hotels with dim lighting, this hotel's room has plenty of lights; it's the brightest hotel I've ever stayed in, which is fantastic. There's a bathtub for soaking, but both the tub and sink drains were broken. I'd suggest they improve their maintenance. Downside: No kettle.

Had a really pleasant stay at Residenza delle Città. From the moment we arrived, the staff were incredibly accommodating, friendly, and professional. Check-in was smooth and efficient, and they were always happy to help with any questions or requests throughout our stay. The same level of care continued through to check-out, which made the overall experience feel very welcoming and well-managed. The room itself was excellent—spacious, clean, and thoughtfully laid out. The bed was comfortable, and the facilities provided everything we needed for a relaxing stay. It felt like a great balance between a hotel and a serviced apartment, which added to the comfort. The only small downside was that the air conditioning wasn’t available during the non-peak season. While this wasn’t a major issue, it would have been nice to have the option, especially as the room could get a little warm at times. Overall, a very positive experience. The combination of great staff, comfortable rooms, and convenient location makes this a place I would definitely consider staying at again when visiting Milan.

Hygienic: The room is clean and tidy. The fly in the ointment, the washing machine is poor in hygiene, and the inner tube has not been cleaned. Environment: Quiet and comfortable, there are convenience stores and pizza shops downstairs. Metro Line 4 is right at the street, very convenient.

The apartment is in a great location close to the metro, buses and the tram. It is a quiet area about 15 minutes from the city center. There were several problems though. We were traveling on dome hot days and we wanted to use the AC. We were informed that it was not the ”season” for AC therefore they would not turn it on. The info on this apartment clearly stated that there was AC. Apparently it's only available at certain times so make sure to check. We were told to open the windows but I stated that I had terrible allergies and there were alot of mosquitos. Of course what happened is that I got really bad allergies and was bitten by mosquitos all over. Also, when you book a place that has a kitchen it is a reasonable expectation that it will have some utensils or plates or a pot or pan. There is absolutely nothing. So if you are planning to cook you would have to bring your own utensils.

I had a truly wonderful experience — everything from the moment I arrived to the moment I left exceeded my expectations. The staff were incredibly friendly, attentive, and always willing to help with a warm smile, which made the entire stay feel even more welcoming. The location itself was ideal — conveniently situated close to everything I needed, whether it was restaurants, shops, or public transportation. It offered both comfort and convenience, making it a perfect choice for anyone visiting the area. I would highly recommend it to anyone looking for a memorable and hassle-free stay!