Holiday Apartments in Lesser Poland, Poland

크라쿠프 너무 좋아서 급 여행 일정 늘리면서 묵게되었는데, 저는 역근처 호텔들 보다 만족 했어요. 꼭대기층 다락방에 배정되었는데, 햇빛 잘드는 안락하고 편안한 방이라 너무 맘에 들었어요. 구시가지 여행하기에도 동선 최고이고 주변에 맛있는 커피숍, 편의점, 코인 세탁소도 있어서 편하게 묵다 갑니다. 다만 한국식 5층인데 엘리베이터가 없어서 하체 운동은 조금 하셔야하고 전철 소리가 나서 소음에 민감하신 분들은 별로일거같습니다.

Everything was great! -Clean, fresh room -Very good breakfast -Excellent location

Generally, the hygiene is acceptable, but very simple. There is no air conditioning or hair dryer. It is ok if you are catching a flight, but it is not recommended for travel for more than two days. It is a student dormitory for rent, and there is no phone to contact the front desk.

As the name suggests, the apartment is more suitable than the hotel. The room was a bit dusty but comfortable. The only thing I want you to be careful about is the place to actually sleep and the reception building where you check in & leave your luggage. The receptionist will be the Santi Hotel, which is about a 1-minute walk from this Grozuka 21, and I think it will be anxious because there is nothing on the door of this Santi Hotel, but it's okay if you open the door and go to the left. .

Por medio de la presente, deseo presentar una reclamación formal respecto a la grave incidencia sufrida durante mi llegada al apartamento reservado en Polonia. Mi vuelo desde Barcelona a Cracovia tenía prevista su llegada a las 23:00 horas, circunstancia que comuniqué expresamente al realizar la reserva mediante un mensaje enviado al alojamiento. Sin embargo, nunca recibí respuesta alguna por parte de los responsables. Llegué al edificio a las 23:57 horas y comprobé que el código de reserva que debía utilizar para acceder a la información de entrada ya no funcionaba. El código QR situado en la puerta principal no me proporcionaba las instrucciones necesarias para acceder al apartamento ni indicaba cuál era el número de alojamiento asignado. Además, no existía ningún teléfono visible ni ningún medio de contacto inmediato para solicitar ayuda. Como consecuencia de esta situación, permanecí más de una hora en la calle, de noche y sin posibilidad de acceder al alojamiento que había reservado y pagado. Finalmente, alrededor de la 1:00 de la madrugada, un residente del edificio salió al exterior y, al comprobar mi situación, intentó ayudarme. Posteriormente, su pareja realizó varias gestiones y envió mensajes hasta conseguir localizar a una persona responsable que pudiera facilitarme las claves de acceso y la información necesaria. Gracias exclusivamente a la ayuda desinteresada de estas personas pude obtener las instrucciones correctas y acceder finalmente al apartamento alrededor de las 2:00 de la madrugada, tras más de dos horas de espera, incertidumbre y preocupación. La situación me ocasionó un importante disgusto, estrés y cansancio después de un viaje internacional. Lo más preocupante es que al día siguiente presencié exactamente el mismo problema con otra huésped que viajaba desde Barcelona junto a sus nietos. Estas personas tampoco pudieron acceder al alojamiento por la misma incidencia. Yo mismo tuve que ayudarlas a resguardarse de la lluvia y facilitarles el número de teléfono que me había proporcionado la persona que me ayudó la noche anterior. Por todo ello, considero que existe un grave problema en el sistema de acceso del alojamiento para los huéspedes que llegan en horario nocturno, especialmente después de las 23:00 horas, ya que el código de reserva parece caducar o dejar de funcionar sin que exista recepción ni asistencia inmediata. Esta situación puede dejar a los viajeros literalmente en la calle durante horas. Solicito una explicación formal de lo sucedido.

I had an amazing stay in Venetian house Kraków’s Market Square. The location is absolutely perfect—right in the heart of the Old Town, easy access to all the city’s main attractions. Being able to step out and instantly explore the beautiful streets, historic landmarks, and charming cafes was a huge plus. Overall, I highly recommend this hotel for anyone visiting Kraków. The combination of location, comfort, and top-notch service made it an unforgettable stay. I will definitely be returning!

The location was great. A fairly short walk to the old town. There is no front desk or any visible service, except the cleaner in the morning. Although the room looked nice and was quite large and had clothes hangars and a desk, it had a big problem. There was a window above the door and the hall night flickered all night. A few seconds on, a few seconds off. Even with my sleep mask, the constantly changing light was very noticeable and made it impossible to get a good night's sleep. I noticed that my room was the only one in my part of the accommodation with such a window, so I guess the other rooms would be better. They should really cover the window up. Even if they fixed the flickering, it would still be annoying to have the light go on whenever other guests go to the hall to use the bathroom or for coming in and out. The other issue was the internet. It was useable for what I needed during the trip, but it lagged at times, and I don't think it would have been suitable for a work conference call.

This is the most satisfying hotel I've stayed in in recent years. It's an old building, but it's been renovated in recent years in a classic, exquisite style. The rooms are spacious and comfortable, with all the amenities. The hotel is close to the heart of the old town, yet incredibly quiet. There's no hustle and bustle, just the smile of the front desk lady every time I pass by.

The location is great, and I really appreciated having a microwave, electric kettle, and kitchen utensils. It would have been perfect with a frying pan, but overall, it's a very well-equipped and good place to stay. The high ceilings make it feel spacious and airy. The bed was a bit too soft for my liking, and I wish there was an elevator. A small sofa table would have also been a nice touch. There's no noise from upstairs, downstairs, or next door, but because of the gap under the door, you can hear people talking outside quite clearly.

Excellent location, very clean and big room with all amenities. Helpful and English speaking staff. It is walking distance to the glowny station and the old town and all attractions. I would love to come back to this property again