Holiday Apartments in Lesser Poland, Poland

크라쿠프 너무 좋아서 급 여행 일정 늘리면서 묵게되었는데, 저는 역근처 호텔들 보다 만족 했어요. 꼭대기층 다락방에 배정되었는데, 햇빛 잘드는 안락하고 편안한 방이라 너무 맘에 들었어요. 구시가지 여행하기에도 동선 최고이고 주변에 맛있는 커피숍, 편의점, 코인 세탁소도 있어서 편하게 묵다 갑니다. 다만 한국식 5층인데 엘리베이터가 없어서 하체 운동은 조금 하셔야하고 전철 소리가 나서 소음에 민감하신 분들은 별로일거같습니다.

Everything was great! -Clean, fresh room -Very good breakfast -Excellent location

Great stay. A student accomodation used as a hotel during the off season. New building that it doesn't even appear on google maps. Good facilities. Safe area and easy walk or tram in to the city centre. Right next to one football ground with the other just over the park. Under £10 Uber to the hotel from the airport. Really strong Wifi, comfy bed and decent shower. The only thing missing was a sponge or cloth to do the washing up! As it's a student accom, the kitchen is also in the room to use. People of all ages were staying however, and there was little to no noise from students still around even it being a Friday night. Check in was simple and the key was ready when I arrived after 1am to collect at the 24/7 reception desk.

As the name suggests, the apartment is more suitable than the hotel. The room was a bit dusty but comfortable. The only thing I want you to be careful about is the place to actually sleep and the reception building where you check in & leave your luggage. The receptionist will be the Santi Hotel, which is about a 1-minute walk from this Grozuka 21, and I think it will be anxious because there is nothing on the door of this Santi Hotel, but it's okay if you open the door and go to the left. .

Por medio de la presente, deseo presentar una reclamación formal respecto a la grave incidencia sufrida durante mi llegada al apartamento reservado en Polonia. Mi vuelo desde Barcelona a Cracovia tenía prevista su llegada a las 23:00 horas, circunstancia que comuniqué expresamente al realizar la reserva mediante un mensaje enviado al alojamiento. Sin embargo, nunca recibí respuesta alguna por parte de los responsables. Llegué al edificio a las 23:57 horas y comprobé que el código de reserva que debía utilizar para acceder a la información de entrada ya no funcionaba. El código QR situado en la puerta principal no me proporcionaba las instrucciones necesarias para acceder al apartamento ni indicaba cuál era el número de alojamiento asignado. Además, no existía ningún teléfono visible ni ningún medio de contacto inmediato para solicitar ayuda. Como consecuencia de esta situación, permanecí más de una hora en la calle, de noche y sin posibilidad de acceder al alojamiento que había reservado y pagado. Finalmente, alrededor de la 1:00 de la madrugada, un residente del edificio salió al exterior y, al comprobar mi situación, intentó ayudarme. Posteriormente, su pareja realizó varias gestiones y envió mensajes hasta conseguir localizar a una persona responsable que pudiera facilitarme las claves de acceso y la información necesaria. Gracias exclusivamente a la ayuda desinteresada de estas personas pude obtener las instrucciones correctas y acceder finalmente al apartamento alrededor de las 2:00 de la madrugada, tras más de dos horas de espera, incertidumbre y preocupación. La situación me ocasionó un importante disgusto, estrés y cansancio después de un viaje internacional. Lo más preocupante es que al día siguiente presencié exactamente el mismo problema con otra huésped que viajaba desde Barcelona junto a sus nietos. Estas personas tampoco pudieron acceder al alojamiento por la misma incidencia. Yo mismo tuve que ayudarlas a resguardarse de la lluvia y facilitarles el número de teléfono que me había proporcionado la persona que me ayudó la noche anterior. Por todo ello, considero que existe un grave problema en el sistema de acceso del alojamiento para los huéspedes que llegan en horario nocturno, especialmente después de las 23:00 horas, ya que el código de reserva parece caducar o dejar de funcionar sin que exista recepción ni asistencia inmediata. Esta situación puede dejar a los viajeros literalmente en la calle durante horas. Solicito una explicación formal de lo sucedido.

We stayed three nights at the Venetian House Aparthotel. The location is superb. You exit the hotel straight onto the main square Rynek Glowney. The hotel staff were incredibly friendly, and couldn’t do enough to help. We stayed in room 18 which was approached by its own little balcony overlooking the restaurant downstairs. We didn’t use any of the facilities of the hotel, because we had day trips booked and we knew that we would have early starts on all the days. The room itself was clean, warm, furnished nicely, with comfortable beds and masses of pillows to choose from. It had a small kitchenette with a sink, hob, microwave and fridge. The bathroom was modern and the shower was hot and very powerful. A real treat at the end of a day after many, many steps around Krakow and surrounding areas. We loved our stay and we will definitely return.

The location was great. A fairly short walk to the old town. There is no front desk or any visible service, except the cleaner in the morning. Although the room looked nice and was quite large and had clothes hangars and a desk, it had a big problem. There was a window above the door and the hall night flickered all night. A few seconds on, a few seconds off. Even with my sleep mask, the constantly changing light was very noticeable and made it impossible to get a good night's sleep. I noticed that my room was the only one in my part of the accommodation with such a window, so I guess the other rooms would be better. They should really cover the window up. Even if they fixed the flickering, it would still be annoying to have the light go on whenever other guests go to the hall to use the bathroom or for coming in and out. The other issue was the internet. It was useable for what I needed during the trip, but it lagged at times, and I don't think it would have been suitable for a work conference call.

Check-in was nice and easy. The hotel is located in a convenient location, but outside the Old Town so you save a little on price. I was able to get a bucket of ice each day. My only complaint was the mini-fridge. It was the size of a small microwave and crammed with over-priced items with no room left for a beer.

Very nice location in the historic area of Krakow. As there is no reception, checkin is done through e-reception which is an interesting solution. Rooms are very clean and despite being surrounded by nightlife the rooms are quiet.

You have to go to Yarden Hotel by Artery Hotels for the reception. I was rather happy to be assigned to Yarden Hotel by Artery Hotels rather than the apartment I booked. However, Hotel needs a notice so that who can know the location of the reception. Roo was a little cold because the heating didn't come out in winter.