Hotel near Centro,Santiago68.1% of visitors choose this area
GGuest User2024.12.01
Our room was internal with an obscured view into the lobby, so not great.
There was no fridge, tea or coffee facilities in the room.
The water was never more than Luke warm & the towels need renewal.
The rooms are sparce, but the bed & bedding were good.
The location was easy walk to St Lucia park ,& Metro..
Breakfast was ok.
Reception staff were very helpful
my personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
The room and hotel were very clean, and the Providencia neighborhood was a great place to stay. The hotel is close to the Metro, restaurants, and shopping, and it felt very safe. The staff were extremely helpful, and the WiFi were amazing. Also, the bed was super comfy.In the room there was an air conditioner that was old and huge and very loud. I couldnt sleep half the time and that is not what you expect from a $150 a night hotel. I will not be going back ever again.
Hotel near Centro,Santiago68.1% of visitors choose this area
Bbellawang572025.03.01
I absolutely loved Chile, and this hotel was fantastic! Even during the major power outage that hit Chile, the hotel's power supply remained completely uninterrupted. That's the mark of a truly reliable hotel.
Breakfast is very good, all kinds of, but all Western food, there are some fruit canned things in the morning to choose from. Good location, it is more convenient to go outside, Uber is on call
It feels good. The room is relatively large and the facilities are quite complete. There are no disposable slippers. I called the front desk and they provided them. Of course, you have to bring your own toothbrush and toothpaste. The standard Hilton DoubleTree cookies when checking in are delicious! There is also a large shopping mall near the hotel. The area is new, safe and modern. No need to worry about safety issues. The breakfast is relatively simple compared to domestic ones, but later I changed to the W Hotel, which costs 3,000 per night, and found that it was much worse than the Hilton breakfast.
Great
79 reviews
9.2/10
Price from
€120
per night
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8.6/10
Very Good
RRuyitiantianThis hotel is unexpectedly good, with free airport pick-up, early check-in time, rich breakfast, and warm service.
The room is super large, with two queen-size beds, clean and soft bedding, and comfortable mattresses. There are three pillows, hard, soft, and medium.
The bathroom is separated into dry and wet areas, the faucet water is very strong, and it is easy to turn on and off, without worrying about splashing water when turning on and off.
A bottle of bottled water and 2 coffee capsules are provided free of charge every day.
It is close to the airport, but no noise can be heard in the room, and the sound insulation effect is excellent.
The security guards in the parking lot are very responsible and very friendly.
There is a swimming pool.
GGuest UserThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
GGuest UserIt was my Best Stay ever from this 21 days trip in South America, Hilton Garden Inn has the best room design especially the bath room.
I have accident in Torres Del Paine and have to fly from Puerto Natales to Chile for surgery, after surgery I was check in to Hilton Garden Inn
in other hotels i can't wash my hair due to my hand is only one left, but with in here i will be able to manage shower and wash my hair too
Speedy check in and friendly staff actually surprise me, and they speak English too :)
In Punta Arenas I was struggles with the language, especially in Hospital, OMG
The room is very clean and pillow is perfect with the very soft linen
Breakfast also Best, from what I experiences in other hotel in Chile city and Punta Arenas
I am back home now, but i still miss this hotel and can't wait to give a big hug and sincerely thanks to all staff
I highly recommend this hotel, and i meet lots of socker players stay here too.
Wait for my youtube review with many video to show convince my words
KKeith HastingsExcellent room at a very good rate. Staff were all very helpful and friendly. Location is great for the airport but a fair way from anything else in Santiago. If you go on any tours you'll be picked up from the airport however
DdisasterEXEMy wife and I stayed here four years ago for our honeymoon. It seems like the place has stayed the same, which is not a compliment. The room was carpeted, yet no slippers were given to us. The aircon unit would buzz loudly and randomly during the night, which woke me up. For some reason bathtub drain stoppers needed to be requested, and the two nights I asked for one I was told they were all out. I spent two nights wanting to take a bath to relax and I wasn't able to.
The elevators are extremely old and seriously need to be replaced - the door would shut in front of us when waiting for one and I got trapped by the doors once.
The best part of this hotel is the breakfast. It has great variety and the quality of the fruit and meals is excellent. The staff is very kind, too.
MMarcelomy personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
LLady KwenadiI stayed at Bbcasita - Bed and Breakfast - Hostel and unfortunately, it was a huge disappointment. The listing says it was renovated in 2024, but that’s simply not true. The place is run-down and extremely dirty—honestly, one of the dirtiest accommodations I’ve ever seen. It felt completely misrepresented.
The only good thing about this place is the staff. They were kind, welcoming, and genuinely helpful, which made the experience slightly more bearable. But even with their amazing attitude, it doesn’t make up for the state of the property.
Bottom line: it is absolutely not worth the price. For what you’re paying, you can find far better and cleaner options.
AAlexandra Staigeri had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it
--
from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, ---
there is a spa, pool, bar, restaurant, outside space
i adore the nespresso machine in the room as i drink coffee
free breakfast, across from a mall and grocer...
just take an uber to town
nearby to parks and hillside viewpoints
clean, comfortable, quiet, just made sense
--- fantastic customer service all around ...the bed was huge, and very comfortable
GGuest Uservery good! ! It is the most comfortable and best hotel I feel on this trip. The bedding was particularly comfortable, the room was very clean, the room was well lit and the breakfast was very good. This area should be quite safe in the Chilean city. The environment in the whole area is also very clean and orderly. It is close to the supermarket and there are shopping malls nearby. Basically, many people live here every day.
Gg_soo23The Double Tree by Hilton Santiago is an incredibly neat and tidy hotel with magnificent views of the Andes, absolutely breathtaking. However, the room service app doesn’t work properly, leaving customers unsure if their orders went through. Despite this minor issue, it’s a great place to stay, and I do recommend it.
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