overall the hotel is good. Hotel is very closed to 2 big malls. Easier to get restaurants either in mall or outside of mall.
Breakfast is OK as well.
Lighting in the room is not sufficiently bright
The hotel room was spacious....but old. The flooring was uneven & scary for an elderly like me. The hotel seems dull without a spa & far from nearby shops. Breakfast spread was good but mundane for four consecutive nights that we stayed there......perhqps changes should be made to the menu daily, though it was delicious!
A hotel is a place to stay that provides various facilities to meet the needs of guests, whether for business, tourism, or certain events. Typically, hotels offer rooms equipped with basic facilities such as beds, bathrooms, and toiletries. In larger hotels, there are additional services such as restaurants, spas, swimming pools, and conference rooms. The location of the hotel is often chosen based on accessibility and convenience, such as in the city center, near tourist attractions, or near the airport. The quality of service at the hotel is a determining factor in guest satisfaction, so many hotels strive to provide the best service, from cleanliness, comfort, to staff friendliness.
The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
Nice place to stay in the city of Pekanbaru… Easy access to everywhere… Room is too spacious and comfortable… Breakfast menu is amazing and delicious too… Highly recommended…
Nice place, but you can’t use the swimming pool because they work on it until end of may i remember. Breakfast really good, with kind staff.
After everything is really expensive, food, drink, you have to pay if you check in early and you have to pay if you want to go to the ferry (50.000 with the hotel, 15.000 in the street). So I would advice to go to Patra Dumai Hotel, free early check in, free driver if you want to move, and food is cheaper. It was a better experience
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9.2/10
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Aasmyvery good hospitality…all staffs are give their best to serve customers…i am able to check-in early👍🏻👍🏻👍🏻👍🏻❤️…location strategic…near to mall, eatery
SStizaThe exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
Aangelina jolieeeA hotel is a place to stay that provides various facilities to meet the needs of guests, whether for business, tourism, or certain events. Typically, hotels offer rooms equipped with basic facilities such as beds, bathrooms, and toiletries. In larger hotels, there are additional services such as restaurants, spas, swimming pools, and conference rooms. The location of the hotel is often chosen based on accessibility and convenience, such as in the city center, near tourist attractions, or near the airport. The quality of service at the hotel is a determining factor in guest satisfaction, so many hotels strive to provide the best service, from cleanliness, comfort, to staff friendliness.
GGuest UserNice place, but you can’t use the swimming pool because they work on it until end of may i remember. Breakfast really good, with kind staff.
After everything is really expensive, food, drink, you have to pay if you check in early and you have to pay if you want to go to the ferry (50.000 with the hotel, 15.000 in the street). So I would advice to go to Patra Dumai Hotel, free early check in, free driver if you want to move, and food is cheaper. It was a better experience
GGuest UserThe hotel room was spacious....but old. The flooring was uneven & scary for an elderly like me. The hotel seems dull without a spa & far from nearby shops. Breakfast spread was good but mundane for four consecutive nights that we stayed there......perhqps changes should be made to the menu daily, though it was delicious!
FFathiya al KhairaThe hotel is good. Room just fine, but the bathroom room little bit smelly.
Also, sometimes you can hear motorcycle crossing in the midnight. That's so disturbing.
But overall, it's good
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