Love this hotel. Location is fantastic. Just next to the Kumamoto train, tram and bus station. Booked the lifestyle room, with 2 double bed and a sofa bed for 3 adults and comes with access to 4th floor for unlimited liquor, soft drinks, juice, tea, nuts and instant noodles.
However, orange juice ran out on 3rd day and dispenser dispense super diluted juice. Anyway small matter.
Toilet area is big (comparing to Japan standard), with split toilet, bathroom, wash basin, wardrobe and change area. Interestingly with see-through bathroom door. However, you can lock the entire toilet access.
Room is clean and bed is comfortable.
Price is also reasonable.
The open-air hot spring in this hotel requires a three-minute shuttle bus ride. It has five hot spring pools, great hot springs, and delicious meals, but the service staff will not help deliver luggage to the room.
The hotel employees all of them were showed a good attitude and communication was no problem for foreigners.
The location is great — it’s close to Kumamoto Castle, and there’s a shopping mall just about a 10-minute walk away.
I made a reservation for a triple room for two nights. The sofa bed was uncomfortable, and the air conditioner could not adjust the airflow direction, which caused us to catch a cold.
One more thing, the room key had to be returned and kept at the counter whenever we went out for the day.
This aparthotel offers the convenience of an in-room washing machine, microwave, and induction hob. However, housekeeping is only done once every three days. Guests need to bag their own trash and leave it, along with used towels, outside the door for daily collection. The location is excellent, with two train stations (Gofukumachi and Kawaramachi) nearby, making transportation very convenient.
I had an enchanting two-night stay at this hotel, where the picturesque view of the river from my room added a serene touch to the experience. The included breakfast and dinner were nothing short of fantastic, offering a delightful journey through Japanese cuisine. The attentive service further elevated my stay.
The onsen was a highlight, boasting a spacious interior and a tranquil outdoor area. The immersion in the calming waters was a rejuvenating experience, and the overall ambiance added a profound sense of relaxation to my stay. Highly recommend for those seeking a blend of natural beauty, exceptional food, and attentive service.
One of the best onsen hotels we have ever stayed at. The room was spacious, featuring three basins and two restrooms—plenty of space for three adults. The hotel is surrounded by trees and flowers, creating a beautiful and peaceful environment. Both breakfast and dinner were delicious, with many options to choose from. We were so happy with our stay at this hotel!
The location is superb. After arriving at Kumamoto Airport, you can take the airport bus to 'Kamitori' and the hotel is right there. It's in the heart of Kumamoto city, directly opposite a classic department store with Kumamoto-themed products, perfect for shopping. The tram stop is just a short walk away, offering easy access to the JR station and various attractions. The commercial pedestrian street is right next door, making it incredibly convenient for finding food every day.
From my room window, I could see Kumamoto Castle. The room was clean, and I was especially pleased with the separate wet and dry areas in the bathroom. Although the hotel is a bit old, the rooms have been renovated, and the air conditioning is very powerful. Upon entering the room, there was a faint scent of disinfectant, which made me feel very assured about the cleanliness – typical of an established Japanese brand. You can tell the hallway carpets are old, but there was no musty smell, so I was satisfied with the hygiene.
Next time I visit Kumamoto, I'll definitely stay here again. It's just too convenient!
Nothing can be complained for me.
The staffs were very helpful.
A little fancy instagramable breakfast.
All attractions are near - Kumamoto Castle, Kumamon Square, Department & Convenient Stores, Walking street including restaurants.
Room design makes kids having fun and a good time.
All in all worth it.
The room was quite spacious, but the facilities felt a bit outdated. There was a slight odor in the bathroom of our 16th-floor room, and the cleaning service was just average. The surrounding area offers convenient transportation, being about a 15-minute walk to Kumamoto Station and approximately 5 minutes to Gion Station on Line A. However, there are no convenience stores nearby; you have to walk about 10 minutes to find one, which was a bit inconvenient.
Very Good
224 reviews
8.9/10
Price from
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9.2/10
Great
Love this hotel. Location is fantastic. Just next to the Kumamoto train, tram and bus station. Booked the lifestyle room, with 2 double bed and a sofa bed for 3 adults and comes with access to 4th floor for unlimited liquor, soft drinks, juice, tea, nuts and instant noodles. However, orange juice ran out on 3rd day and dispenser dispense super diluted juice. Anyway small matter. Toilet area is big (comparing to Japan standard), with split toilet, bathroom, wash basin, wardrobe and change area. Interestingly with see-through bathroom door. However, you can lock the entire toilet access. Room is clean and bed is comfortable. Price is also reasonable.
The hotel is clean and the location is easy to access, the staff is polite and helpful, the kitchen is very good which all equipment is prepared, but it is slightly dirty of the knife and the chopsticks.
This hotel is located in Aso district, up the mountain. Preferably to drive. Parking is complimentary. The room is spacious, with a living room and bathroom. Went for the onsen for hotel guests. It has indoor and outdoor onsen pools. I included 2 meals for my stay, breakfast and dinner. Worth the try for the buffet breakfast and dinner.
Hotel Nikko Kumamoto maintains very high standard of service. Greeters were always smiling at the hotel lobby and lift area. We were lucky to get a Room with Castle view. Location was perfect, right opposite Tsuruya Departmental Store and beside Shimotori shopping srreet. Breakfast spread was excellent. Highly recommended!
Hotel is old styled and not as fancy as those new tiny hotels. Large room comparatively. Great service which we left our bags early in the morning before checking in the room and the bags were delivered to our room after we returned. Good view of river. Nearest convenience store about 150m away. Need to travel by tram to the heart of the city. Quite a quiet place to stay.
We had a wonderful stay at this hotel! There are two nice onsens, and the male and female baths rotate daily, so you get the chance to experience both. Besides the onsens, there were also foot baths, a free drink bar, and local liquor tasting, which was a really nice touch. Dinner was amazing as well — definitely worth trying if you stay here. Overall, highly recommend for a relaxing and enjoyable experience!
Location of this hotel is very convenient! With great Castle view! Room is spacious and clean! Staff are helpful and nice, even met one speak Cantonese👍 Definitely will recommend this hotel to friends and of course will stay here on my next trip!👍👍👍
The hotel room was very spacious and clean. Our room faced the east and just next to the sea, so we could watch the sunset with sea view; it was very beautiful! There are men & women salt baths available for guests on the ground floor. There are ample car parking lots. Had breakfast just next to the sea! The spread was quite good with salad, rice, few local dishes, fish, soup, natto, etc. Dinner set meals with fish/sashimi were really fresh and delicious. We had a peaceful and happy stay. Staff were friendly, attentive and warm too. I was surprised to receive a souvenir when I check out!
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