Hotels With Pools in Hubei, China

The hotel boasts an excellent location. Rooms are comfortable and well soundproofed, featuring high-quality bedding. Breakfast is plentiful, and the overall dining quality meets expectations. Facilities like the gym and pool are well-maintained. Room, dining, and concierge services were all top-notch. However, the primary drawback was the front desk service. During check-in, the staff were noticeably cold and indifferent, lacking basic warmth and eye contact. Their communication felt robotic and stiff, with no proactive guidance offered (e.g., breakfast times or location). The entire interaction felt like a cold transaction, completely devoid of the welcoming 'home away from home' feeling one expects from a five-star hotel. As the hotel's 'face,' the front desk service severely let the establishment down and was the biggest detractor from an otherwise good experience.

The hotel staff is very friendly and helpful. The intern staff Sun Mountain Tiger was extremely helpful and patient to answer queries, and help set up metro QR apps. The in-house gymn is well equipped and with sauna and steam bath. The hotel is located at Hankou business centre and a little off the major tourists sights. Thecloset tourist area is Jianghan pedestrian walk is three metro stations away. From there one can catch a free to cross over to Wuchang where the Yellow crane tower is located.

趕不上高鐵 臨時在恩施多住的一晚，酒店對比這段時間在湖北住的同價位酒店已經是很出色，硬裝設施、床品、衞生、服務都相當不錯。晚上突然想吃大閘蟹 叫了跑腿買，前台小姐姐霜子 熱情接待 服務專業，人也美，宴會部的樊廚貼心免費幫忙加工，直接送到房間，蒸熟的程度剛剛好，雖是管中窺豹，但能猜出餐廳出品應該不錯 下次入住嘗試。酒店地理位置好，對面就是西蘭卡普廣場 周邊吃的也多。唯一美中不足 淋浴的水温不穩定，會冷熱波動。恩施確實是個很友好的旅遊城市，會有下次到遊 並再次入住該酒店。

Entered the hotel to an absolutely wonderful lobby. To the right was a terrific bar that also serves cake and hot beverages. Our room was on the top floor - the executive floor. This gave us access to their lounge which was a great addition. It gave us a place to relax when inside the hotel with some snacks and beverages. I also very much enjoyed the massage chair in my room!  Finally, well stocked buffet for breakfast. Options are limited for “western “ foods but plenty of other options. Great stay!!

Nice place to stay for a couple days. The subway station is pretty close to the hotel and the swimming pool and gym are just right. The only problem was the heating system in our room. Even though we turned it off, our room still felt pretty hot.

They take a 600yuan fee when you get there (just so you know. It is not advertised anywhere). Staff is very friendly and nice and everything is clean. There are two “Lady Floors” in the hotel. Breakfast is correct, if you are looking for nice toasts, it is not the place. The rest is ok. The location is really nice, it is a short walk to the river and then you walk around the park. Actually, it may be the best part of this hotel! It was a nice stay, but I wouldn’t repeat, the “vibe” of is not my style.

Very nice hotel. My only recommendation would be for the hotel to do something about the tv reception. Luckily the internet signal was very strong

Located opposite the Optics Valley shopping district within walking distance and near East Lake, it is within reach of many places of interest. Staff are professional and friendly, but lack attention to details. There are plenty of facilities like swimming pool and gym but only accessible to members who own a yearly membership. These facilities are outsourced to third-party contractor. It doesn't make sense for travelers who stay for a few days to buy a year membership just to utilize the facilities.

I had a great stay! The location is perfect, and the view of the waterfront is magical. The service was so warm and friendly, specifically Cherry was super helpful and helped us organise a stunning evening river cruise. Would stay here again👍

This was my first time staying at the Marco Polo Hotel. The location is superb, right next to the Hankou Riverfront. We had initially booked a city view room for two nights, but the view wasn't ideal. A staff member then showed us a river view room, and we upgraded to a partial river view room, which had a fantastic view. The room was well-appointed and very quiet. The toiletries were excellent, and the first mini-bar was complimentary, offering a good selection of beverages. Upon check-out, we left our luggage with the concierge. The staff were very attentive and even gave us a small gift, which was a thoughtful touch. Thank you! Executive Lounge Experience: The service at the executive lounge was excellent, and the staff were incredibly helpful. Enjoying the river view and light show from the lounge was a wonderful experience. Both dinner and breakfast offered a wide variety of choices, the glassware designs were nice, and there was a good selection of drinks. The only issue I encountered was with the executive lounge breakfast service. Unlike other hotel executive lounges where staff proactively take orders from a menu, here I consistently had to ask for the menu myself. Furthermore, the dishes often didn't match their descriptions. For instance, the teriyaki salmon was listed with hash browns but was served without them. The waffles also had inconsistencies, sometimes missing fresh banana slices or syrup. The portion sizes were also inconsistent; one time we received four pieces, and the next time only two. I hope these aspects can be improved. Another minor inconvenience was with taxis. On several occasions, drivers stopped by the roadside and couldn't reach the hotel lobby, citing the navigation system's endpoint. Unless explicitly instructed to drive further, it was a hit-or-miss whether they would go all the way to the hotel entrance, which was quite inconvenient. Overall, the experience was quite pleasant, and I would definitely consider staying here again!