Very nice home ! Room, breakfast of good standard!
I regret my bad experience with a taxi near the hotel, which I found aggressive!
But OK ! They are not all the same!
I recommend this hotel!
Brand new hotel, located in the city center, very clean and modern. Stands out for the quality of service of its staff, everything is deployed to ensure the well-being of customers. Politeness, dedication and courtesy at the appointment
First of all, just arrived in the room housekeeper seems to knock on the wrong door, and then found a strange hair on the bathroom towel. The bathrobe was all threaded. The cocktail made by the pool was not good, far worse than Radisson blu. The technology needed to be improved on the equipment head. The restaurant on the roof was too dark and the menu could not be seen clearly. The restaurant by the pool is good, the food is very good, w is the leading girl who seems to have no idea what she is doing, led us to a table that is not cleaned up, but there are actually many tables empty. Again, the hotel logo is not very clear, and many guests are constantly looking for their own room. Breakfast is OK. Overall, if measured by the standards of the four seasons, this may be the most embarrassing Four Seasons Hotel I have ever stayed in. By the way, the garden can be taken care of more carefully.
I have stayed twice at the Nine and both times have been good experiences. The rooms are modern and clean and the staff is very friendly.
The rooms are missing a mini bar and toiletries which would have been nice to have.
Probably the best Mövenpick in the whole of Tunisia.
From check-in to breakfast, room service to check out; all the staff really amazed me by their amazing willingness to help.
Khadija at check-in, special thanks to the awesome service we received from you and your Bell service staff.
Really amazing.
Ameneties are lightyear ahead of the mövenpick in sousse which really needs to be looked at and upgraded.
Thanks to Ahmed for such recommendation, and provided care. We fail in love with such customer service care by all team members specially guest relation manager Wissal! She went beyond the expectations and exceeded it specially when we shared our food feed back. The fact that people care about your feed back and go the extra mile to fix its something we dont see often in tunisia. Keep it up and soon you will be number one in town !
The hotel is well located by the beach, which is what I was looking for, but it wasn’t as clean as I was hoping for. The majority of staff are friendly and welcoming. I had a relaxing time here and I would come back again. I have to say, the Thai restaurant there is amazing! They have authentic Thai food and great service. I was there two nights in a row. And also a nice selection of food for breakfast!
Great experience!
Cold feedback, would be to keep the 5 stars standard at all times.
66 reviews
7.1/10
Price from
£83
per night
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8.1/10
Very Good
NNanhelvbuweiThe hotel is really nice, the rooms are not big but very comfortable, and the location is good.
DDr OSBeing engaged to a tunisian girl i fly frequently to tunis from the UK.
Location of the hotel is good, 15 minutes from airport, busy area but i dont think its an area to walk around at late night.
Ive tried loads of the hotels ranging from 2 stars to 4 star hotels in tunis city, hamamet and sousa areas.
This hotel is a small hidden gem.
I was Greeted with a smile when i came around midnight, check in took a minute (unfortunately wasn't given the wifi password on the spot had to ask for it latter on)
The wifi was very fast in the room, i had no issues with connectivity
The owner offered me a complementary bottle of water which i appreciated cause if was thirsty and hungry, they offered to get me some food from a nearby fast food place, so i requested a sandwich which i paid 15 tunisian dinners for ( didnt likee the sandwich much but i appreciated there help 😅😅😅)
The hotel itself is very very nice, not a generic build, had a tunisian look to it with paintings everywhere, they have like a small venue area down in reception
The room was spacious and again nothing generic about it.
The beds were steel frame beds so nothing fancy but the mattress was new and comfortable
Everything was spot on clean
flat tv on the wall and an A/C unit which was functional, all remotes were there in the room.
The rooms were very calm, no noise and most important they WEREN'T PAPER THIN !!!!
No kettle or tea/coffee in the room
2 towels in bathroom, small to medium size, no large ones
Shampoo was available in packets, they supplied 2,
Toiletries available, very clean modern toilet, no leaks
Overall
I loved this hotel, i paid 20 pounds for the night and i am 100% sure i will be coming again soon
Sstarboy ashaniHonestly speaking. It's good for the cheap price but could be a bit cleaner.
Lifts are old and the lift door sensor dnt really work do doors squash on u.
The room I requested when booking, wasn't the room I got. However, it was a massive room with queen size bed and a double, which were quite comfy.
Bathroom bath too messy, it's like they patch painted bits of it.
You can hear every noise from another room and in passage.
View through the window wasn't good as shown in photos. Images advertised by hotel are a lot more different when you're actually there.
Hotel had no source of clean hot water. So I don't recommend bringing your baby here. I had to buy thermost and bottled water and go to the cafe around the corner and get them to warm it.
Air conditioning was rubbish in the room I got. Toilet couldn't flush properly, have to take lid off and press from in there.
No iron, no kettle.
Very helpful Staffs, 3 nice bars, regular room service.
SScorpionmadeThe hotel is well located by the beach, which is what I was looking for, but it wasn’t as clean as I was hoping for. The majority of staff are friendly and welcoming. I had a relaxing time here and I would come back again. I have to say, the Thai restaurant there is amazing! They have authentic Thai food and great service. I was there two nights in a row. And also a nice selection of food for breakfast!
Great experience!
Cold feedback, would be to keep the 5 stars standard at all times.
GGuest UserIt was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that.
Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip.
Thanks to Novotel Team for the delicious food variety.
GGuest UserVery good welcome very well located in the center of Tunis, 50 m from the central market, very pleasant staff and dedicated very good welcome
HhakimThe room facilities are good, the breakfast is rich, there are restaurants around, and it is convenient to go to various places. It is very suitable for short-term business trips. There is a park near the hotel and it is relatively quiet.
GGuest UserThe location is good and the receptionist is super helpful. She also speaks really good English. The only sad thing is the breakfast. After I eat the pain au chocolat I have a phobia when I want to buy from the street. I never tasted something so bad..
GGuest UserThe Residence Tunis
My stay at The Residence Tunis was simply exceptional. Nestled along the Mediterranean, this hotel seamlessly blends traditional Tunisian charm with modern luxury. The rooms are spacious, elegantly decorated, and offer stunning sea views. Dining is a delight with a variety of exquisite options, especially the fresh seafood at L’Olivier. The Thalasso Spa provides an unparalleled relaxation experience, and the attentive staff ensure every need is met with a smile. Whether lounging by the infinity pool or exploring the private beach, every moment here is pure bliss. Highly recommend for a luxurious retreat.
Boutheina Bechir Radhouani
GGuest UserThis hotel is everything it promises. Great service, great facilities, wonderful food and bar and safe town centre location. The locality gives one access to virtually everything one needs in terms of shops, services and amenities. You need a haircut or shave - 2 minutes walk; you need a mall - 2 minutes walk; a hammam - back of the hotel; you want to eat out - just step out - got the drift? I would stay here again any day. Oh, and the showers had great flow.
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