Brussels Hotels with Gym

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

The room had a classic, old-money style decor, which was generally quite nice. The air conditioning wasn't very effective, taking a long time to cool down the room. The breakfast, however, was very good with a wide variety of options. The location was excellent, right in the heart of the old town, making it convenient to get everywhere.

We always stay at this hotel, and as usual, the property is very pleasant, clean, and comfortable. The front desk staff is particularly professional, welcoming, and attentive. We sincerely thank the reception staff for their responsiveness and quality service. It's this professionalism that will make us want to return.

Best location ever. It is right next to the Grote Market and just 2 mins walk to the Brussels Central Station. Close proximities to all the attractions and restaurant. The hotel is clean and well sound-proofed. The staff were very helpful with early check-in. I have left my necklaces in the hotel room before leaving brussels and wrote in to the hotel which replied promptly that they have found it and will arrange for the courier of my necklace to my home country. Really appreciate their help. The only downside is that they didnt provide indoor slippers. It costs 5 euros for a pair.

The nicest budget hotel I ever stayed in. 24/7 free hot drinks, microwave and room size is big enough for 2 people. Hotel staff all are so friendly. Very close to the tram station Bailly. Just one note the way reaching to the hotel is quite a hike, so if you hate hassle with luggage, consider take taxi. But we are totally fine and very satisfied with this hotel. Thanks for making our stay very memorable in Brussels.

Wins because of location. Once exiting central station, its a 30m walk to the hotel. Very convenient as it avoids needing to lug luggage across town, with the slopes and cobblestones and also saves taxi fare. Booked this to stay the night as we were going to the airport the next morning. Lobby, reception was good, room ambience was ok only. There is a mini convenience store within the hotel, with self service checkout that may be useful for some guests who arrive late. Shoe shine available on level 1. Excellent gym. 24H Gym is new, clean smelling, towels and sanitiser provided with mood lighting you can choose, and 2 treadmills that face the central station. Room view was of central station. Space adequate to open up luggages. 2 twin beds were placed quite close together. Bedding clean, fridge was cold, kettle available. Toilet had a bathtub, no separate shower area. Water pressure good. Marble tiles are nice, but have some yellow stains after years of use, toilet still clean. Crabtree toiletries. After running sink water for a while, it became very hot. And it could not be adjusted. Informed reception and they sent someone up but he couldn't help as well and asked us to use the bath tub spout instead. Not sure how this can be resolved.

Service: I'm about to give the worst service review. On my first stay, your hotel's front desk had a Caucasian female employee who initially gave me half of a family suite. Only after I emphasized the room type I booked did she change it for me. The hotel wasn't so fully booked that she couldn't have assigned me the room I pre-booked. Why would you try to pass off a partitioned room as a full one, treating customers like fools? I was extremely angry about this. And it wasn't just the room assignment; the room card she gave me was just a plain power card. Couldn't she provide a proper, decent room card? It's hard for me not to suspect some malicious intent. I hope you can give me a satisfactory explanation. Otherwise, my overall review of this hotel is very positive. The accommodation environment is good, the room facilities are sufficient, the location is great, and transportation is convenient. The room design is also beautiful, and I took many photos. I highly recommend staying here. If I come to Brussels again, I would indeed choose Cardo again. However, the subtle malice from your front desk and the unpleasant check-in experience disappointed me so much that it nearly ruined my entire stay, even though everything else was perfect.

Originally booked for Mercure Brussels Centre Rogier, and then changed to Hotel des Colonies Brussels by Mercure from Trip.com. During check in, we were asked if we book one over the other, indicating there are indeed TWO different hotels (and yes merging to one name by Mercure) and TWO different buildings. Picture 1 left is Hotel des Colonies Brussels (old building with old lift whereby you have to open the lift door manually, creaking floors, particular smell), right is Mercure Brussels Centre Rogier (modern, newly renovated, easy lift access). We were checked in to Hotel des Colonies and couldn’t even connect to a wifi properly. When asked about it, receptionist casually remarked they will reset the wifi and asked to try again, reluctant for the room shift. Tried and failed, we demanded to change to another room as we stayed there for 4 nights! We asked a different receptionist for this. Another thing is we were not informed about no room cleaning during check in. So when we requested one in the late afternoon, we were told to request it one day earlier and were asked to clean the bin ourselves at that point of time. Really speechless. Free coffee machine but not properly replenished and some cups were dirty.

Room service has to be demanded every morning. Smelly sinknand shower had stains. But many towels and soap, also water kettle and instant coffee, was nice. Breakfast really expensive, hard to find breakfast stores nearby.

Booked the most basic room there was, as I was there for the F1 weekend, and will not be in the room except at night for resting. The location is nestled nicely between Brussels North Station and the shopping area/Grand Place, so most places that I wanted to go were walkable. I didn't interact with many service staff except when I checked in and out. Shower pressure was poor; it could have been better, considering the water pressure was quite strong. In terms of cleanliness, you could feel the grime on the carpet when walking barefoot. There was mould all over the pillars and walls of the room and toilet, and a musky smell coming from the cupboard. There is also no air-con in the room, when I say no air-con, I don't mean it is spoilt, there simply isn't one, so expect the room to be stuffy, especially on hotter months. I was lucky as the temperature at night was around 16C, so I used the portable heater as a ventilator fan.