3-Star Hotels in Brussels

The hotel staff are friendly. Note that the hotel does not accept cash for payments, including the tourist tax for your stay. The hotel itself is nice, modern, and equipped with a lift. The hotel focuses on minimalism, so you won't find a closed-door wardrobe. Both the room and toilet are equipped with a heater. The bed and latex pillows are comfortable. They also provide branded Nuxe shampoo and handwash. Complimentary bottled water and coffee drinks are provided only on the first day of your stay. However, there are a few areas where the hotel fell below my expectations: No free slippers or toiletries (e.g., toothbrush and toothpaste) are provided. The water flow from the shower is weak, although still bearable. No fridge in the room. You need to request an electric kettle from the receptionist. (How much would it cost to place one in each room?) The most disappointing factor is that the air conditioner did not allow me to select ”cold” mode during my stay in mid-April—it only had ”heat” mode. Seriously? Also, if you plan to store your luggage overnight at the hotel, it won't be possible as they do not accept overnight storage. Location note: The hotel is located about 500 metres from Bruxelles-Midi / Brussel-Zuid station. It can be quite scary walking from the train station to the hotel at night, as the surrounding area is occupied by African shops and residences. This may not be convenient for female travellers. If your budget allows, I suggest staying at the Pullman, which is adjacent to the train station, especially if you need to catch an early train the next day. Otherwise, consider staying near Grand Place.

Always a super pleasant stay with an extremely friendly team. The rooms are spacious and spotless. A great bonus is continuous access to a bean-to-cup coffee machine, tea, and herbal infusions on all floors. Plus, I really love the neighborhood; it's full of cool cafes and restaurants.

Although there was an instance where the room wasn't cleaned on the designated day, overall it was a compact and good place to stay. I felt secure knowing that you need to tap your key card to enter the hotel building and also to open the elevator door before boarding.

I literally booked this room 3 hours before I arrived and everything was ready for my arrival. Brand new room (hotel was under construction) with modern look and very clean. Staff at front desk was helpful and efficient, I had an issue with the shower head and came back to it fixed quickly. Only negative was the layout of the bathroom - you can’t sit on the toilet properly, you must sit sideways 😂

Had a lovely one-night stay at Craves! The location in Brussels is perfect for exploring. The room was clean, comfortable, and stylish. I really enjoyed the vibe of the hotel and the staff were welcoming. A great choice for a short city break!

Booked the most basic room there was, as I was there for the F1 weekend, and will not be in the room except at night for resting. The location is nestled nicely between Brussels North Station and the shopping area/Grand Place, so most places that I wanted to go were walkable. I didn't interact with many service staff except when I checked in and out. Shower pressure was poor; it could have been better, considering the water pressure was quite strong. In terms of cleanliness, you could feel the grime on the carpet when walking barefoot. There was mould all over the pillars and walls of the room and toilet, and a musky smell coming from the cupboard. There is also no air-con in the room, when I say no air-con, I don't mean it is spoilt, there simply isn't one, so expect the room to be stuffy, especially on hotter months. I was lucky as the temperature at night was around 16C, so I used the portable heater as a ventilator fan.

The hotel's location is absolutely fantastic, right near Brussels' Grand Place – literally a two-minute walk away. There are tons of restaurants and shops nearby, making it super convenient. The room itself was surprisingly spacious, which is a rare find in Europe, and the facilities were great. Having a kettle was a huge plus for us. We stayed for two nights, and the steak restaurant directly across from the hotel entrance was amazing – delicious and not expensive, so it was incredibly convenient to grab a meal right outside. Overall, this hotel offers excellent value for money and I highly recommend it!

We booked this hotel for 4 nights during our trip to Brussels. When we arrived early, the lady at reception was very kind and allowed us to check in early, which we really appreciated after travelling. Later that evening, after spending the day exploring Brussels, we returned to the hotel very late and exhausted. That’s when we noticed there was an old blood stain on the bedsheets. The bed was also extremely itchy, and it felt like something was biting us during the night, although we couldn’t find any visible bugs. The next morning, we had to leave very early to catch a train to Luxembourg, and again returned late that evening. We informed the receptionist about the stained sheets, but unfortunately he was very rude and dismissive. He told us our complaint was “unacceptable” because we reported it late in the evening and should have mentioned it in the morning instead. In our opinion, he could have simply passed the issue on to the morning staff so it could be handled properly. What made things worse was that housekeeping made the bed the next day but did not replace the sheets at all the blood stain was still there. Our trip itself was amazing, but sadly, about a week later, both my girlfriend and I were diagnosed with Lyme disease after experiencing bites during our stay. We cannot say for certain where it came from, but our experience in the hotel room definitely raised concerns. Very disappointing experience, especially considering the poor handling of a hygiene-related complaint.

I arrived early and was fortunately allowed to check in ahead of time. The check-in process was fine overall, and although the hotel felt a bit like a maze, I was given directions to my room. The lift was very small and quite old, so I chose not to use it again afterward. The hotel interior was beautiful and matched the Moroccan-inspired vibe shown online. Even the hallway had a pleasant smell, which added to the atmosphere. However, my room was located in the basement and required going down a few small stairs. It was a bit dark and honestly felt slightly unsettling at times. The lighting inside the room was also quite dim. The room appeared clean, although there was a woody smell and the linens seemed a little damp, or at least smelled that way. On the positive side, the toilet was clean and had all the expected amenities, and the shower was excellent with hot water warming up quickly. I also appreciated being allowed to leave my bag after checkout, although I was simply told to leave it in the corner. The staff and owner were friendly throughout my stay, and I was even offered to use the toilet when I returned later to collect my luggage, which was thoughtful. The highlight of the hotel is definitely its excellent location, with close proximity to both the Grand Place and the train station.

Plus: The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s. There is heating both in the room and in the shower There is air con set in the room( but I didn't try to see if it works) This hotel is located less than 10 mins walk from Brussels north station Minus The room look really old. May be 90s, if not 80s. There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers. The room is dim. And some lights were spoilt. Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still. The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes. The shower curtain smell of mould and damp cloth/ damp laundry. The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully. The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to. I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep. I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house. The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button . I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice.