4-Star Hotels in Brussels

The jungle-themed decor is quite lovely, and the room is nice. The staff are helpful. It's very well located, 15 minutes from the Grand Place and a 45-minute walk from Gare du Midi. The breakfast was excellent and served in a beautiful dining room. I couldn't find any faults.

The hotel's location is great, right near a subway station, and it's an easy 10-15 minute walk to Grand Place. The surrounding area felt safe, and there's a shopping mall nearby. We booked a family room for three. We dropped off our luggage first, and by the time we checked in, they had already set up the sofa bed for us. Although, according to my friend, the extended sofa bed wasn't very comfortable to sleep on. They also prepared amenities for three people. Overall, everything was good, except for an uneven transition between the bathroom and the room, which made it very easy to trip. The soundproofing was excellent; we didn't hear any footsteps or other noises. Each floor of the hotel has a dedicated water dispenser where you can get still water, sparkling water, and warm water.

The hotel is a short walk from the central train station, and it's downhill, which makes it a bit easier with luggage. However, it's a cobblestone path, so it can still be a bit tiring. The room is spacious; I think it might be an accessible room because there are grab bars by the toilet. The shower drain was very slow, and water overflowed into the entire bathroom. The bedding was clean, but the bed was a bit soft. This room actually had two single beds, so four people could comfortably stay here. There's air conditioning, and you can make it quite cold. There's no free bottled water, only tap water, so it's best to buy a large bottle from the Carrefour convenience store next door. Given its proximity to the train station, there are quite a few homeless people around at night, so it's best to avoid going out after dark.

The location is fantastic, all the attractions are within a few hundred meters of the hotel, and there are plenty of restaurants. The room is spacious and the breakfast is great with a wide variety of options. When I booked, I saw the description mentioned a parking lot, but it's actually not directly with the hotel. You have to turn right a few tens of meters further to the Interparking Brussels-parking Grand Place. This is a public car park, but it's super convenient as the elevator exit from the car park is right next to the hotel entrance.

A perfect location if you are using Brussels Midi station with plenty of food options around you. The room was exactly what we wanted with an ample sized sofa bed. The breakfast variety was small, but enough to satisfy you in the morning. You are a good 25 minute walk from the main tourist attractions of Brussels, but this is an easy walk.

This is an older hotel with a rich sense of history. The location is excellent, very close to the train station, and the Grand Place is also within walking distance. Our room had a street view. Brussels was our last stop in Europe, and generally, European hotel rooms tend to be small, but this hotel's room was quite spacious, and the bathroom was also very large. The slippers were very comfortable. We had an early flight, so we didn't get to try the hotel breakfast.

I am very disappointed with my stay at this hotel, especially considering the price and its 4-star rating. When we checked in, I politely asked if it was possible to have a room on a higher floor. The receptionist responded rudely, saying, “No, you came too late. You should have come earlier.” This was surprising because we arrived at around 3:30 PM, and check-in starts at 3:00 PM. After getting to our room, we noticed there was no hair dryer, even though one was listed as an in-room amenity. I called reception and was told that one would be sent up “in a moment.” We waited for over an hour, but nothing arrived. The most frustrating issue was that the room lights kept turning off every five minutes, and the curtains would automatically close every five minutes as well. This made it extremely difficult to get anything done. We called reception again to report the problem, but the staff member struggled to understand what we were explaining. After repeating the issue several times, he simply said he would send someone to the room and then hung up. Another hour passed, and no one came to help. To experience so many problems within just the first few hours of our stay was incredibly disappointing. For the price we paid and the standards expected of a 4-star hotel, the service and maintenance fell far below expectations. I hope the hotel improves both its customer service and its response to guest issues, as this was not the experience we were expecting.

Easy check-in n out. Reception counter n residence located separately. Same row though. The lobby closes at 11pm. A water dispenser n coffee kiosk available complementary for guests. Need to exit residential block n enter lobby block if were to refill or drink coffee or any admin issues. Laundry room is located at basement. Free usage but need to bring own detergent. Great location coz the Brussels Luxembourg train station bus stops are just opposite the hotel. Some eateries n bars just next n across the hotel. A mini mart is just opposite the bus stop. Spacious and clean room. Comfortable. No toothpaste n toothpaste or indoor slippers provided. But shower cap, shoe shine n mini sewing kit provided. No hair conditioner is provided. A kitchenette with a new set of cleaning materials provided.. Equipped with complete utensils. AC is centralised. Rather stuffy n warm at times. A cute little balcony. No house keeping for short stays. Requested for new towels at the reception counter but did not receive any. Very very very expensive hotel as we booked during BTS concert period!!! Had a good stay but beyond the price charged

Room service has to be demanded every morning. Smelly sinknand shower had stains. But many towels and soap, also water kettle and instant coffee, was nice. Breakfast really expensive, hard to find breakfast stores nearby.

The hotel is very nice and modern. The staffs are helpful and friendly. The room is spacious and clean. The only problem is the location. It is not located in the touristy area. There is no easy public transportation to the grand place except by bus or taxi/uber. Walking to grand place takes around 30 mins passing through Brussels Park and Royal Palace. The positive point is that the area where the hotel is located is very quiet.