Spa hotels in Brussels

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

Bed sheet got some black dust. No toothbrush and shaver amenities. Called housekeeping and they said out of stock and will look and deliver to room if available. What kind of reply is this especially from a brand like Pullmen.

The carpets in the room were dirty, they weren't cleaned or maintained. A dead fly was there when we checked in and was still there after 3 days. Apparently, room cleaning only involves making the bed and changing towels, which is something, at least. Bathroom: The toilet seat was dirty, the toilet was leaking, and the shower was leaking. It was very inconvenient that the soap and shampoo came in bottles with screw caps. Also, there was only one bar of soap for one person, but there were three of us, which isn't very hygienic to share. The folding bed for my daughter was very uncomfortable; the room was big enough to dance in, not to sleep in. The soundproofing was also poor, and we could constantly hear the neighbors. The only positive thing I can highlight is the breakfast, but even that was repetitive.

Very clean and well equipped, the breakfast is also very good. There is also small shops inside the hotel where you can buy the local brand chocolate and wines from China, even on Sunday where the shops in the street are closed, it is very good option for people who need to buy gift when only staying short period, especially in the weekend.

Good size modern hotel right next to EU. Beds are comfy. Great amenities with gym room and steam room. Only problem was the shower that was really hot and water flowing out. Good that there is a bathtub option we can use instead.

My experience at the hotel was really below expectations. The hotel doesn’t hv one of the main and basic service (Bellboy) to support guests with their luggages, which is a clear shortcoming that does not align with the basic standards of the hospitality industry! Additionally, the staff’s attitude during the check-in was average and lacked the expected level of professionalism, which negatively impacted the overall experience. In short, 3 star hotel is the Max. they should be classified

Amazing, could fault any aspect of the hotel. Great staff, surprisingly good food, amazing waiter on Monday night. Well done Apsiria.