I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
The area around the hotel is almost deserted, and shopping is not very convenient. But the service is still good. There is also a restaurant in the hotel that is open until eleven o'clock in the evening. The room is clean, but it is very inconvenient without a car.
The hotel is good and clean . Staff is very helpful , Fiza in the dining area is very prompt and takes care of the dining requirements. Would love to come back to the place when visiting next time.
Very Good Hotel on a Brilliant location. Friendly and Helpful staff members. The food was very good especially the Breakfast.
I would recommend this Hotel to everyone.
It was a very very pleasant day. All of the staff is very courteous and they look after their guest so well, especially at the front desk, miss bharti sharma and ms jaswinder. Restaurant staff was also very courteous. They took care of the guest so well in the breakfast time.
I recently stayed at the Park Inn Hotel and had a good experience. Some staff was incredibly friendly and attentive, making me feel welcome from the moment I arrived. The room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. The hotel's location was convenient, close to airport.
The room was spacious and clean. The location was excellent, offering great convenience. It was close to shopping areas and had easy access to food options. The breakfast was excellent, and the dining area was large. The staff were friendly and helpful.
The sound insulation effect is not good. Someone in the night next party opened the party and the hotel staff repeatedly stressed that it still failed to effectively persuade it.
Amazing
60 reviews
9.4/10
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Outstanding
SSinitaChopraOur stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional.
A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived.
The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient.
An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
GGuest UserITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.
VVk ravendara kumaraI would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
GGuest UserThe hotel is good and clean . Staff is very helpful , Fiza in the dining area is very prompt and takes care of the dining requirements. Would love to come back to the place when visiting next time.
GGuest UserConveniently located at 20 mins drive from chandigarh airport. Rooms and services were excellent. Staff was very co-operative. Buffet spread was very good. Hotel interiors and amenities were fabulous.
GGuest UserThe hotel is located in a strategic location. I had a late night check-in and it was a bit unwelcoming since the concierge were chilling on the couch until I had to call onto them. I also called for the concierge twice to assist me with baggages but no one answered the phone for 4-5 times, and when answered no one actually came to assist me until I walked down and informed them again. Rooms a bit old but overall okay.
羅羅希Very kind and friendly nd helpful staff but at first day I arrived early in the morning at 07:30 Am or 08:00 I think there was a guy Mr. Anuj I asked him is it possible to early check inn he told me that take a seat and wait for 10 minutes and after 10 minutes I was told by Mr.anuj that your room is ready i thought wow but after few minutes Mr.Anuj said I have to pay 1500 more for early check inn then I left the hotel early in the morning and came back for check inn at 16:00 o clock something. But I can understand I came earlier so it’s fine but all the FO staff and room service staff is great as well .
But specifically the lady who clean up my room everyday I forgot to ask her name but she is very good at communicating provide the best service thank you.
GGuest UserAn amazing experience and great hotel. The staff are very friendly and go out of their way to help you. The food is delicious and the breakfast and dinner buffets were superb. Lots of vegetarian options and meat also available.
A special mention to the *** working at the travel desk, called Harmeet, he was very helpful and organised all of our drivers.
Thank you.
TTara Devi93My stay in Fairfield Marriot was absolutely pleasant. First, the staffs are very very fast and helpful. They helped me check-in in the most efficient way! The room is spacious, super clean and all aminities are there! Exactly get what I paid for. Amazing! Breakfast?! The breakfast is extraordinary, they have quite wide varieties of foods and beverages, including the local specialties. Loved that! The staffs in the restaurant is very very attentive and sweet! Definitely will stay with them again if I come back to Amritsar!
JJasvinder SinghStayed for 5 nights in the deluxe room. The room is well equipped and everything worked as it should. The clean is cleaned daily. At breakfast no egg dishes are available as pure veg only … there are options of fresh fruit, parotha’s, yogurt, dall and rice, cereal and muesli, toast, Tea and juices. Tried a couple of the in-room Italian menu veg and non-veg dishes (it was too hot to have it in their Italian rooftop restaurant) and they were delicious. There are also options of veg and non-veg Indian menu. All cooked fresh. So plenty of choice. There are shops/cinema/eateries within walking distance. Overall it was a good stay.
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