Posted on Jul 18, 2026|Standard King Room With River View
Guest UserThe hotel environment is great, and the room facilities are complete. The minibar isn't free, but the bedding is comfortable. There's a shuttle bus available, and a supermarket nearby. The only downside is the breakfast, which is quite ordinary and doesn't offer a wide variety of dishes.
Show more
Price per night from:£334
Posted on Apr 11, 2026
Guest User
This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.
Show more
Price per night from:£262
Posted on Jan 23, 2026
Giftintouch
Absolutely impressed! It truly lives up to its reputation as a resort town – peaceful, beautiful, and with amazing views. The rooms were incredibly clean, the service was excellent, and the onsen was a perfect 100. The classic-style rooms were clean and cozy, with high-quality furniture. I would definitely return if I have the chance. Parking is free for those with cars, and the hotel also offers a shuttle service for train travelers. The food is high-quality, and the restaurant, rooms, onsen, and views are simply stunning.
Show more
Price per night from:£183
Posted on Mar 24, 2026
yuuki0220
The hotel offers a tranquil atmosphere surrounded by nature, allowing you to relax and feel like you're away from everyday life. The interior has a warm and inviting design, and the guest rooms are clean and comfortable. The staff were attentive and their thoughtful service left a lasting impression. The hot spring bath is spacious, allowing you to fully unwind after a long day of travel. It's a hotel where you can fully enjoy the charm of Hakuba, and I would love to visit again.
Show more
Price per night from:£69
Posted on Apr 10, 2026
SSLinethegreat
Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.
Show more
Price per night from:£41
Posted on Apr 7, 2026
Guest User
Excellent! The environment is beautiful! The room is clean! The service is great! The food is decent! The hotel facilities are very comprehensive! It feels wonderful to look out at the snow-capped mountains! Very comfortable! It's very close to the ski resort!
Show more
Price per night from:£87
Posted on Jul 25, 2025
Guest User
There's a long staircase leading from the outdoor area to the lobby; there's no elevator. Staff helped carry our luggage in. The room was huge, and the view from the window was lovely, with trees and pleasant scenery. The room was a bit old and lacked electronic sensors, so staff used a translation device to communicate. Their service was excellent.
Show more
Price per night from:£123
Posted on Jan 3, 2026
Guest User
We had an absolutely wonderful stay at this resort. From the moment I arrived, the staff greeted me with genuine warmth and professionalism, making me feel instantly at home. The property itself is beautifully maintained, with stunning views and thoughtful touches that create a relaxing atmosphere. Every detail—from the comfortable rooms to the delicious dining options—was carefully curated to ensure a memorable experience. I was especially impressed by how impeccably clean everything was, including the public bathrooms and hot spring area. The staff cleaned up immediately after use, which made the whole environment feel fresh and cared for. I truly appreciate the team’s dedication to hospitality and excellence, and I would highly recommend this resort to anyone looking for a perfect getaway.
We are deeply grateful for the extraordinary care shown by the hotel assistant Akemi during our stay. When we were unexpectedly stuck in the snow in a remote area, she walked alone to find us and kindly offered assistance to call for tow truck support. She then guided us safely back to the hotel, even though we had already checked out, and welcomed us with tea and biscuits to keep us warm while we waited. Her thoughtfulness and dedication went far beyond duty, and her kindness turned a stressful situation into a touching memory. Thank you sincerely for such genuine hospitality—it is something we will never forget.
Show more
Price per night from:£93
Posted on Jul 1, 2026
Grace_youngThis hotel is super convenient! A skybridge on the second floor connects directly to JR Nagano Station, so you don't have to worry about rain or sun – getting around is a breeze. Bus stops for Zenko-ji Temple and Togakushi Shrine are just a stone's throw away. The rooms are spacious and clean, clearly well-maintained and regularly renovated. If you get a high-floor room, you can even enjoy views of the mountains. The bathroom amenities are complete, and everything is spotless. The buffet breakfast is excellent, featuring local Shinshu ingredients with both Japanese and Western options that taste great. Overall, it has a classic, reliable city hotel vibe, with its standout feature being the incredible transportation links. It's an excellent base for sightseeing in Nagano or for those just passing through. Being right next to JR Station and the MIDORI shopping mall, plus having stores like Don Quijote across the street, makes it incredibly handy!
Show more
Price per night from:£54
Posted on Dec 10, 2025
ANDREI POG.
This was my first experience at a mountain hotel with hot springs. It was a pleasant surprise to encounter staff who spoke many languages. The atmosphere was very intelligent, calm, and set the perfect mood for an unforgettable vacation. I recommend everyone stay here for at least 2-3 nights; you'll have an unforgettable experience that will make you want to return in the future. Absolutely delighted! Maybe it's because it's only my second time in Japan? Such lovely memories.
Show more
Price per night from:£212