Posted on Mar 4, 2026|Standard Room
l3unnyThe staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
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Price per night from:SGD 99
Posted on Jun 2, 2026
Guest UserFamily comes with 4 beds (instead of 2 as indicated in trip.com description). Room is pretty spacious, bed is a bit hard and bathroom is a bit narrow, but overall still comfortable. Location is good, walking distance to JR stations, Aeon with good varieties of food at the food court. Near to big camera, animate, donki and lots of shopping options at Aeon too. Will definitely stay here again.
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Price per night from:SGD 118
Posted on Jan 24, 2026|Deluxe Double Room
rosemary0813Location: Excellent! It's super convenient – just exit the west gate of the train station, cross the road, and go through a passage. There are tons of food options nearby; a bustling snack street is right across the road. Shopping is incredibly convenient too, not to mention the mall attached to the station itself. You've got Matsumoto Kiyoshi downstairs, Don Quijote across the street, and Takashimaya.
Facilities: The onsen (hot springs) alternate between male and female baths daily. One bath has an outdoor pool, while the other doesn't, but overall, the experience is still great.
Service: Each day, you get a complimentary drink or alcoholic beverage at the front desk.
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Price per night from:SGD 37
Posted on Jan 9, 2026
Guest User
Need to take note that they charge car park fee additionally after check out
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Price per night from:SGD 80
Posted on Jun 15, 2026
gnoecnerwalThe location, services & cleanliness and facilities were very superb. But the rooms were just too small and uncomfortable. We could not put 2 pieces of 24-inch luggage. Unable to move much Breakfast & the bath were good & its beauriful exterior was nice to hang out but the rooms weren’t good to rest. Staff were great & breakfast was also very good. Overall it’s a good experience.
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Price per night from:SGD 140
Posted on May 3, 2026
Guest User
The hotel located perfectly. Not so far from the Okayama Station. And there are a lot of restaurants and shops near by. You also can reach Okayama castle by walk (about 20-25 minutes)
The room is very clean. The bed are great. We rested really well after long walks. There is only one flaw: it's impossible to open the window. But it's not a big deal.
The reception staff are also perfect. Although they may not know English well, they're still absolutely ready to help with any question, including sending the baggage to our next hotel.
The breakfast was also good.
We'd definitely stay here one more time.
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Price per night from:SGD 53
Posted on Nov 20, 2025|Single Room
GOMEZGOMILAFirst of all, they put me in a smoking room when I requested a non-smoking one, but to avoid an argument and to prevent them from misunderstanding me, I aired out the room and used air freshener for just one night...
Otherwise, nothing to report, good or bad.
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Price per night from:SGD 62
Posted on Mar 14, 2026
Guest User
What a fantastic start to my second trip to Japan! I had such an amazing stay here. The place is peaceful and quiet, and I slept really well. The staff are incredibly friendly and helpful, which made the experience even better. I loved the space and the town so much that I ended up extending my stay for another night.
Highly recommend!
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Price per night from:SGD 36
Posted on Nov 8, 2019
WK.CThe scenery is so beautiful, very comfortable and first-class service! The proprietress and the driver staff are kind and friendly! If you buy a jrpass, you can make an appointment to pick up and drop off. It’s free at Kurayoshi Station and highway tolls at Tsuyama Station, but it’s worth it. Time is money. I gave a small gift before I finally left, looking forward to going again next time!
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Price per night from:SGD 211
Posted on Nov 25, 2024|Standard Twin Room Non smoking
Guest UserThe front desk staff were very polite.
We were upgraded to a very comfortable room. The view, bath, and breakfast were all satisfactory.
If I had to say one thing,
the coin laundry was a little hard to use.
I would like to stay at this hotel again if I have the opportunity.
It was a great start to my trip. Thank you.
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Price per night from:SGD 94