This hotel is beyond expectation. Very well located, next to the art center and botanic garden. We took short 10 minute walk to city center. Parking on hotel properties is extra 25 NZD but worth it. Room has enough space for family of four. Beds were comfy. Room not very sound proofed but luckily the area and hotel guests were not noisy at all.
Kaikora hotel was absolutely astonishing from the meals down at the hotel - which I definitely recommend, to the lovely Alexa in the room to give you just the information you need. Sudima hotel had an amazing heated pool with a breathtaking view of the mountains and beach beside. You can save some money if you book directly through the hotel website after subscribing as a Sudima member.
Stayed in the lake view room, right above reception. Short walk to the town centre, great for those without a car. Staff were very friendly and helpful, view of lake tekapo was amazing! Could also sit outside to see stars during the night!
They were very nice and accommodating I was able to park my car there and head out to a function. I returned very late but they have a 24 hour check in so I was able to get into bed nice and easy. The room was nice and clean and reasonably priced. Thank you for a great stay.
A newly renovated hotel with friendly staff. It is within walkable distance to the CBD, Park and the ******. Rooms are spacious and clean. The staff are also friendly and there's a restaurant downstairs which is opened to late. Highly recommend and will come back again!
Very good location in the centre of the town if u are taking intercity bus to there. The hotel have a very nice glass view, full equip kitchen and lounge to chill and rest. Room is comfy and have a nice view.
Excellent staff service..had s problem with toilet not flushing and so they put me in another room across the hallway...very friendly. Good restaurant and bar service
The bed slept comfortably. The equipment is in Yangchun, the bathroom is narrow, and the vanity top is veneered, and it has been opened without a hair dryer. The inside of the kettle turns yellow and is not good enough to use. Poor sound insulation, audible sound next door.
Well located with friendly professional staff beautiful rooms… only downside was our rooms shower needed attention… nothing major reported to staff on checkout… enjoyed our time there
Was a little further from downtown than I expected, but was a short bus ride downtown. Room was nice, staff was friendly.
Very Good
117 reviews
8.8/10
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€67
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8.8/10
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GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
XxtingxSupposed to stay here for 2 nights but due to flight cancellation, only managed to stay for 1 night. Super wasted as I think this accomodation is really good. There are Induction for cooking, washing machine and dryer with laundry liquid available. The bed is super big too. Quite comfortable. The space is also very big! Location is near to many food places.
GGuest UserWell located with friendly professional staff beautiful rooms… only downside was our rooms shower needed attention… nothing major reported to staff on checkout… enjoyed our time there
SSukyWe stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests).
But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier.
Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review!
He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry.
Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
Ssherlin74loved staying here even for just 1 night. very near to sights in the city, staff was pleasant and room ammenities were great we asked for slippers and toothbrushes which are available all you need do is call and they bring it right up. parking is also available just beside the hotel but with a FEE per day😞 other than that we had a lovely stay🙂
GGuest UserThe room was very tidy and the mattress was comfortable. There is a very nice little garden in the hotel and the front desk service is very kind. Overall a great hotel.
房间非常整洁,床垫很舒适。酒店有一个非常漂亮的小花园,前台服务非常友好。总的来说,这是一间很棒的酒店。
GGuest UserThey were very nice and accommodating I was able to park my car there and head out to a function. I returned very late but they have a 24 hour check in so I was able to get into bed nice and easy. The room was nice and clean and reasonably priced. Thank you for a great stay.
CcallmebycharGreat cozy room. Spacious ensuite. Love the body length mirrors. Just wish I had a window I could open rather than a sliding door that looks out to the street! and the Cleaners should come a little later in the day for those who like a sleep in.
JJJJSWSThis hotel is beyond expectation. Very well located, next to the art center and botanic garden. We took short 10 minute walk to city center. Parking on hotel properties is extra 25 NZD but worth it. Room has enough space for family of four. Beds were comfy. Room not very sound proofed but luckily the area and hotel guests were not noisy at all.
GGuest UserExcellent staff service..had s problem with toilet not flushing and so they put me in another room across the hallway...very friendly. Good restaurant and bar service
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