The location is closed to Brussels, just 25mins by car. And free parking!!! The hotel provides a nice welcome drink and snacks to us. The dinner and the breakfast are great. Just only we’d ordered kids menu pizza, but they’d provided the adult big one to my son.
There are not many restaurants around, so I need to eat in the town 3 kilometers away. But the hygiene and environment are very good. At that time, I booked this hotel mainly because it was close to the business trip company.
The place is great the people are very hospitable and heartwarming thank you for the great service especially the front desk and concierge. The food is great too!
The baby bed was very fast and the front desk staff was very good. But we have already paid on the trip, but the front desk of the hotel said that we can't find it, so I don't know if there is a problem with the trip and the hotel system transmission.
In addition to the price is a bit expensive, everything else is fine. Parking charges, 22 euros a day, the underground garage is not very easy to find, according to the signboard, it takes some time. The hotel is in the university town, the environment is good, and there are many choices for eating around.
As always, ibis is high, but very bad noise insulation. At 6 a.m. you will wake up from the noise of cars on the street, and closer to 8 a.m. you will be awakened by neighbors, because they are heard as they include water, steps in the hallway and a horrible scratch in the bathroom. Make sure you won't wake up after 8:00! Free parking at the hotel. You can drink for €5 glass of Belgian beer on the tap. And as always in ibis there is no refrigerator that it is time to change!
Je remercie le gérant de l’hôtel car j’ai eu un soucis au niveau de mes réservations et celui ci a été hyper compréhensif et à gérer le problème avec succès ! Je reviendrai avec grand plaisir et très belle chambre pour le Best Western celui de Ruisbroek il me semble n’est pas du tout ressemblant à celui ci.
Merci pour l’accueil et ma solution trouver.
À très bientôt ☺️
Really loved the service! The front desk worker was excellent and beyond. I asked for a kettle for hot water, he provided me with complementary Tara. A safe place to stay when visiting Brussels! They also have outlet converter that I could borrow
We stayed at the hotel for 2 days with our dog. Upon arrival, we were warmly welcomed and our dog got some treats from the staff. We were surprised to find that there was a dog bed in the room. We absolutely love the hotel.
The place is great the people are very hospitable and heartwarming thank you for the great service especially the front desk and concierge. The food is great too!
GGuest UserReception staffs refused to let us check-in in advance and even tried to postpone to 3pm. I had to contact Trip.com to confirm the 230 normal check in time. Besides, we witnessed a bunch of people arrived after us got all their rooms and it was not 230 yet. NOT FAIR treatment from front desk!!!
It’s a shame for such a terrible service since the wellness facilities and dinner buffet were very nice
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