Posted on Jun 30, 2026|Cloud Sea Scenic Family Room (Beijing Road Overlook)
thusbaby
The facilities are well-equipped, and the washer and dryer were very practical and convenient. We did our laundry here for a few days, and even though room service doesn't start until after 7:00 and then the robot delivers it to the room, it was still very convenient! Our room had a view of the Canton Tower, thanks to the front desk upgrading us. The lobby also offers lemon water, morning tea, and evening tea, so you never have to worry about missing the Canton Tower view while enjoying breakfast or afternoon tea in the lobby. The Wi-Fi was super fast! The showerhead was very practical! The front desk also offers free luggage storage. The front desk staff were professional, attentive, and very patient in answering our questions. The afternoon tea provided was also delicious, all freshly made by 'Urban Sweetheart.' The environment is very comfortable, clean, and hygienic, and there's 24-hour coffee! I'm looking forward to bringing my elders and children here again next time!
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Price per night from:AED 183
Posted on Jul 10, 2026
Eze PI stayed at this hotel during my recent trip, and the overall experience was excellent. Highly recommended! The hotel is conveniently located, making it easy to get around and find food. The lobby is clean and elegant, with a pleasant atmosphere. The rooms are spotlessly clean, the bedding is soft and comfortable, the bathroom has a separation between wet and dry areas, there’s a complete range of household appliances, excellent sound insulation, and after a long day of traveling, you can simply lie down and rest, fully alleviating travel fatigue.
In particular, I would like to give sincere praise to two staff members: Xiao Qiu at the front desk, who was highly efficient in handling check-in and check-out procedures, with a gentle and patient demeanor. She provided detailed explanations about the hotel’s facilities and breakfast times. She also proactively recommended local attractions and culinary routes. When we had questions, she responded promptly and kindly throughout our stay. Lucky, the room service staff, worked efficiently and meticulously, ensuring daily cleanliness was thorough. He promptly replenished amenities and even tidied up the workspace when we brought personal items with us. He was low-key yet professional. The breakfast menu was diverse, featuring a mix of Chinese and Western flavors. The housekeeping and security personnel were courteous as well. The entire hotel’s service lacked the impersonal, assembly-line feel, demonstrating genuine care in every aspect. It was a very pleasant experience, and I would choose this place again when visiting this city in the future. I also recommend it to fellow travelers.lucky 🥰🥰🥰🥰
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Price per night from:AED 209
Posted on Mar 2, 2026|Club Skyline View Room (King Bed)
circle920As the best hotel in Shenzhen, it truly lives up to expectations. Although it opened several years ago, it's incredibly well-maintained. The bedding and bath products are very thoughtfully chosen, and the welcome tea and snacks were a nice touch. The afternoon tea selection might not be huge, but it's very refined and tastes excellent. I particularly want to mention breakfast – the eggs Benedict were perfectly made, and the braised beef noodles were incredibly authentic. The fresh coconuts also met the high standards you'd expect from a luxury hotel.
However, there was a small hiccup during check-in. When we arrived at our room, we found the door wide open and a man sitting on the sofa! Luckily, a staff member was passing by in the hallway. After hearing what happened, they escorted us to the lobby to clarify the situation. Leo, the lobby manager, sincerely apologized for the hotel's error, and the solution he offered was acceptable. For someone who has stayed in many ultra-luxury hotels worldwide, it's quite unacceptable for a Mandarin Oriental to make such a basic mistake. This was truly a first for me, and I hope the hotel takes this seriously!
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Price per night from:AED 1,600
Posted on Jul 8, 2026
Guest User
Facilities: Pretty good, the hotel is quite new, and the linens are nice. It looks great at night, and the view is excellent.
Hygiene: Very good, quite clean.
Environment: Transportation is really convenient, the subway is very close, and there are good places to eat all around.
Service: The front desk staff were quite proactive.
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Price per night from:AED 196
Posted on May 3, 2026
Guest User
The location is super convenient, right next to the subway station. It's also close to shopping malls like Guomao and Vanke, so it's great for shopping. The service was warm and attentive; the front desk staff was very responsive to all our requests. I highly recommend it for your 51 (May Day) holiday trip!
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Price per night from:AED 90
Posted on Jul 18, 2026|Superior 2-bed Room
Guest UserThis is a great hotel that offers a quiet escape in a bustling area. The surroundings are clean and the location is excellent. The rooms are modern and smart, easy to use, and come with comprehensive amenities. The cleanliness is spotless, and the bedding is comfortable. The service is professional and attentive, and the breakfast quality is good. Overall, it offers outstanding value for money.
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Price per night from:AED 199
Posted on Jul 5, 2026
Guest User
Extremely convenient location, just a short walk to the subway. The room was clean and spacious, with soft bedding and excellent soundproofing. The front desk service was attentive, and the hot water supply was stable. It's well-equipped and offers great value for money. This is my top choice when visiting Haizhu, and I'll definitely stay here again.
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Price per night from:AED 146
Posted on Jul 20, 2026|Standard 2-bed Room
Guest UserAll the receptionists are exceptionally friendly. They helped me with restaurant reservations as I am not familiar with WeChat and various Didi and food recommendations. They also refill your water bottles upon request. The room soundproof are surprisingly good because even if we were at the main busy road, we could not hear any traffic
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Price per night from:AED 334
Posted on Jul 13, 2026
Guest UserThis was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.
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Price per night from:AED 464
Posted on Jun 16, 2026
Guest UserThis hotel is really good, it even has smart devices. The room was clean and tidy, and the bedding was soft and comfortable. The front desk staff were warm and thoughtful, and check-in was quick. The soundproofing was excellent, and the breakfast offered a wide variety of delicious options. The location is convenient, and it offers great value for money. I'll definitely choose this place again for my next trip!
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Price per night from:AED 128