The hotel is a bit old, for example the plaster is coming off the ceiling on the terrace. The management needs to be changed, nobody feels responsible. The housekeeping was very good, tried very hard (I even gave them an extra tip). The staff in the terrace cafe were rather unwilling. The breakfast is definitely not up to the standards of a 5* hotel, old rolls (at least from the day before), old toast, little choice, rather uncaring, but the staff were extremely friendly and tried very hard. The food in general is borderline (room service). At reception I was snapped at by a male employee when I asked a question, that was borderline. The view over Alger is great, however (make sure you book a sea view). The service in the bar on the E floor is also poor, the selection of drinks minimal. The wine is undrinkable. Acceptable for business trips, but I wouldn't spend a vacation in this hotel. Regarding Algeria in general, I would like to say that the people are extremely hospitable and polite, the food (outside) in the restaurants (except for once) is very good and inexpensive, taxis are very cheap, they are just not luxury cars (reminds me of the early days in Dubai in the 90s). A tip for a day trip at the end: Royal Mausoleum of Mauretania, the restaurant next to the mausoleum has wonderful seafood from the charcoal grill.
This is the second time I come, I love..
The staff were very helpful and the rooms were very helpful.
Very comfortable bed ...
If I could stay there all my holidays, especially since the hotel is near the centre of D'Alger... 👌👌
The location was good with an excellent view of the sea and city, also convenient between the airport and downtown. Staff are especially courteous. Breakfast was excellent 👌🏾
⸻
J’ai passé un excellent séjour à l’Hôtel Suisse à Alger. L’accueil a été remarquable dès mon arrivée, notamment grâce à la réceptionniste Célia, dont le professionnalisme et la gentillesse font toute la différence. Toujours souriante, attentive et disponible, elle a su répondre à toutes mes demandes avec efficacité et bienveillance. Grâce à elle, je me suis senti immédiatement à l’aise et parfaitement pris en charge. L’hôtel est confortable, propre et idéalement situé, mais c’est vraiment la qualité de l’accueil, en particulier celui de Célia, qui rend l’expérience exceptionnelle. Je recommande vivement cet établissement !
L’hôtel un peu loin de tout (20 min minimum à chaque fois) la communication entre les selon les services ( personnel) est un peu compliqué.
Dans l’ensemble correct
I was injured on the plane and arrived at the hotel in a wheelchair. He gave me as much support as possible, such as changing rooms and responding to emergency response in the middle of the night. Thank you very much to the staff 々. I will definitely stay at this hotel again the next time I come to Algeria. Thank you very much.
A very satisfying experience, Sofitel chain hotel is trustworthy
fully equipped,
Environment: beautiful, quiet
Hygiene: clean and tidy
Service: The service is very good
The breakfast is also very good. It is worth recommending. I will choose it again if I have the opportunity.
Friendly and helpful staff. However, it was a bit noisy for my taste. The pillows stank of sweat. The amenities have seen better days. The beds are very comfortable, the breakfast is exclusively sweet, and the internet is very good. However, I had a constant headache due to the 5G tower on the roof. 🤯
I had a pigeon nest on the toilet window, which woke me up every day at 4 a.m. They said they would move it somewhere else...but they didn't keep their promise. If you're sensitive to noise and radiation, you should look for another hotel. Otherwise, it was very good for the price.
Un très bel hôtel, un Acceuil très sympathique. Tout est très propre … il faudrait un petit effort sur le petit dej, meme si pour moi ça suffisait . Café croissants pains au chocolat pain ….
31 reviews
7.4/10
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8.3/10
Very Good
GGuest UserRoom cleaning service needs to be reviewed, breakfast seemed very limited, orange juice and fruit quickly ran out, you constantly have to ask for refills! Tables are not cleared to allow other people coming down to find clean tables! A blatant lack of staff!
GGuest UserThe hotel is a bit old, for example the plaster is coming off the ceiling on the terrace. The management needs to be changed, nobody feels responsible. The housekeeping was very good, tried very hard (I even gave them an extra tip). The staff in the terrace cafe were rather unwilling. The breakfast is definitely not up to the standards of a 5* hotel, old rolls (at least from the day before), old toast, little choice, rather uncaring, but the staff were extremely friendly and tried very hard. The food in general is borderline (room service). At reception I was snapped at by a male employee when I asked a question, that was borderline. The view over Alger is great, however (make sure you book a sea view). The service in the bar on the E floor is also poor, the selection of drinks minimal. The wine is undrinkable. Acceptable for business trips, but I wouldn't spend a vacation in this hotel. Regarding Algeria in general, I would like to say that the people are extremely hospitable and polite, the food (outside) in the restaurants (except for once) is very good and inexpensive, taxis are very cheap, they are just not luxury cars (reminds me of the early days in Dubai in the 90s). A tip for a day trip at the end: Royal Mausoleum of Mauretania, the restaurant next to the mausoleum has wonderful seafood from the charcoal grill.
GGuest UserI spent 2 nights in this mythical hotel which hosted great figures from the political, artistic world, etc.
This hotel shines with the quality of the welcome, the cleanliness, the availability, the friendliness of the staff. The decoration, the style, the materials of the hotel tell a story charged with emotion. The rooms have kept the style of yesteryear. The breakfast served is very generous and the products are of high quality.
This hotel has a large, very clean swimming pool, restaurants and an enchanting exotic garden.
I will return with great pleasure and with great emotion.
GGuest UserWe booked the hotel before booking the air tickets, but letter got the air tickets a day before our arriving date , we sent several messages to the hotel's e mail address as well as to trip.com to adjust our booking.... none responded to our communications, we tried to contact the hotel by phone, but they do not respond too.
with more frustration, when i showed the e mails copy at the reception counter (Hotel) the checked and informed that they have received the mails... did not even bother to give me any explanation for not responding to my request. My colleague and I, had to stay in a different hotel for 1 night and left AZ Hotel Vouge, D or a night before... this non - cooperation not only cost us USD 200 more but had to face a lot of trouble .
AAnonymous UserThe overall facilities of the hotel are old, with three elevators, but they are very slow, and it takes 5 minutes to wait for the elevator during peak hours.
I felt a strange smell on the first day of check-in, and my colleagues also reported the same problem.
Advantages: There is a regular airport bus to pick up and drop off,
There is a shopping mall next to it, and there are many food on the third floor,
There are restaurants on the street in front of the door, local barbecue, and 4 Chinese restaurants within 1km (this is a good comment)
GGuest UserHad a wonderful day in this hotel very convenient for first time travelers as it has everything you need from taxi pick up and drop off from the airport. Good Internet connection, clean rooms and quiet. All amenities are available. The staff are very friendly and the customer service is on top. I will definitely stay again in this hotel if I come back to Algeria.
GGuest UserFriendly and helpful staff. However, it was a bit noisy for my taste. The pillows stank of sweat. The amenities have seen better days. The beds are very comfortable, the breakfast is exclusively sweet, and the internet is very good. However, I had a constant headache due to the 5G tower on the roof. 🤯
I had a pigeon nest on the toilet window, which woke me up every day at 4 a.m. They said they would move it somewhere else...but they didn't keep their promise. If you're sensitive to noise and radiation, you should look for another hotel. Otherwise, it was very good for the price.
MMonique KortoefWe have been to the City hotel three times now and we love to stay there. The people who work there are very friendly and helpful and want to give you the best experience. It’s located at a perfect place. Close to a square, stores and the metro. I recommend this hotel if you want a pleasant stay in Algiers in a nice and comfortable hotel.
AAliah RomyTop hotel, nothing to say, truly exceptional!
We were upgraded for free thanks to the kindness of the staff... thank you very much to everyone!!!!
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