Lovely room, brilliant location, staff were friendly and welcoming. Place to store bikes and sunny outdoor space. Only minor flaw was not being able to order my favourite cocktail from the bar (despite it being stocked with all the ingredients to make it). Will definitely be back.
Located in Heiton, a small village just outside of Kelso in the Scottish Borders. A little over one hour drive from both Edinburgh and Newcastle. Kelso is a five minute drive away. Built in the early 18th century, the listed Floors Castle is the seat of the Duke of Roxburgh and one of the most popular tourist attractions in the region. Kelso is also home to the ruined Kelso Abbey as well as a number of other historic buildings dotted around the pretty market town.
We were offered an upgrade to a suite at a much reduced rate and accepted the offer. The room was huge comfortable and well equipped for a pleasant stay. However the room and bathroom looked as if they hadn't been used for a while. In need of an update and tired it also could have been cleaner. A bit disappointing.
On saying that the rest of the hotel was very clean, comfortable and welcoming. Staff were all helpful and friendly, and attentive. The food was excellent and the menus had a great selection to choose from.
I would definitely visit again, but as the standard rooms are more modern and comfortable I would ask to view any room before agreeing to any update
Gorgeous old family estate turned Hotel/Guest House. Spacious and comfortable room. Perfect location to come back to after driving around exploring the Scottish Boarders.
Breakfast service was lacking in its service. Young and inexperienced staff spent too much time standing around doing nothing instead of ensuring the buffet was stocked, used dishes cleared off tables, or even tables set for guests.
It really is outdated, compared to other spas and hotels of similar ilk. For instance I stayed at Dunked house, it was night and day. The staff are great but the place needs a lot of money spent on it. In our room 317 we hd a television that had half the screen darker than the other half, good thing we didn't go here to watch the telly. The pool area was nice but needs refurbed. The big steps taking you down the front are dangerous for elderly people, they are patched up and in a very, very, ”note the two very's” bad state to of affairs to say the least.
Would I stay here again, probably not till the place has been upgraded.
Looking at what I have seen of the hotel, this is going to take millions of pounds to do.
I enjoyed the archery, the wee girl was a great help.
To be fair the staff are lovely but things really need to improve on the hotel side.
Located in Selkirk, THE Gordon Arms Restaurant With Rooms is on the riverwalk, a 4-minute drive from St Mary's Loch and 9 minutes from Traquair House. This eco-certified hotel is 11.5 mi (18.5 km) from Grey Mare's Tail Waterfall and 17.1 mi (27.6 km) from Abbotsford The Home Of Sir Walter Scott.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite at THE GORDON ARMS, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and electric kettles.
Great
4 reviews
9.2/10
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AAnonymous UserWe were offered an upgrade to a suite at a much reduced rate and accepted the offer. The room was huge comfortable and well equipped for a pleasant stay. However the room and bathroom looked as if they hadn't been used for a while. In need of an update and tired it also could have been cleaner. A bit disappointing.
On saying that the rest of the hotel was very clean, comfortable and welcoming. Staff were all helpful and friendly, and attentive. The food was excellent and the menus had a great selection to choose from.
I would definitely visit again, but as the standard rooms are more modern and comfortable I would ask to view any room before agreeing to any update
GGuest UserHotels was great service was fab and food in restaurant great. Only thing missing is a jacuzzi in the spa. Our trip was spoilt by the reception charging us twice for our accommodation. Already paid via trip.com and then got home to discover the hotel had also charged directly. Despite informing Hotel of this error on day of departure, a week later and multiple tel call we still haven’t the money returned to our account. As a result we will not be returning as very poor post trip customer care!
YYoko MizutaniThe hotel is in a great location in the town center, close to Melrose Abbey, a supermarket, and several bus stops, making it very convenient. The room had a bathtub, and there was plenty of hot water, which was a nice bonus. However, the building seems old, and there were creaking noises. When other guests walked down the hallway, the sound echoed into the room, and I could also hear conversations from the neighboring rooms.
GGuest UserGorgeous old family estate turned Hotel/Guest House. Spacious and comfortable room. Perfect location to come back to after driving around exploring the Scottish Boarders.
Breakfast service was lacking in its service. Young and inexperienced staff spent too much time standing around doing nothing instead of ensuring the buffet was stocked, used dishes cleared off tables, or even tables set for guests.
CCaroline Thompson-NobleLovely room, brilliant location, staff were friendly and welcoming. Place to store bikes and sunny outdoor space. Only minor flaw was not being able to order my favourite cocktail from the bar (despite it being stocked with all the ingredients to make it). Will definitely be back.
AA TrevLoved this accommodation. Warm welcome very friendly and helpful staff. Breakfast included and was really good value. Quirky, comfortable and unique. Will definitely visit again. No hesitation recommending x2
GGuest UserIt really is outdated, compared to other spas and hotels of similar ilk. For instance I stayed at Dunked house, it was night and day. The staff are great but the place needs a lot of money spent on it. In our room 317 we hd a television that had half the screen darker than the other half, good thing we didn't go here to watch the telly. The pool area was nice but needs refurbed. The big steps taking you down the front are dangerous for elderly people, they are patched up and in a very, very, ”note the two very's” bad state to of affairs to say the least.
Would I stay here again, probably not till the place has been upgraded.
Looking at what I have seen of the hotel, this is going to take millions of pounds to do.
I enjoyed the archery, the wee girl was a great help.
To be fair the staff are lovely but things really need to improve on the hotel side.
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