Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
OOpal Hui2022.08.06
I am Benny Mok(the register name is WAI-FU MOK), spent three days there at ROOM 211 from 31/7/2022 to 2/8/2022 in summer & I found that all the facilities in the hotel were superb & I was highly satisfied. The only shortcoming was there was a long weird sound when flushing at the bathroom. There might be some problems in the toilet bowl hose.
Otherwise than that, I highly recommend this hotel cuz all the staff members at the hotel ARE SUPER FRIENDLY, welcoming, cheerful, caring including the housekeeping ladies !
Last but not least, the receptionist ~KARRA RIPPON. karra was the most patient, helpful, amicable , devoted, loving, thoughtful & caring staff member over there & there is no doubt about that! Would you mind sharing this inspiring message with this excellent receptionist and tell her that the inspiring message was from a HONG KONG IMMIGRANT FAMILY ? Many thanks & I owe you one!
Excellent hotel staff very helpful as arrived late and kitchen was closed but they nicely offered to cook me a pizza breakfast good very clean good parking nice bar
Most authoritative evaluation:
No mineral water is provided, no disposable toothbrushes, slippers, toothpaste, the room is very cold and no heating! There is no stairs on the second floor! Because there are more things, it is very tired when moving, and then there is very little toilet paper, basically no new ones!
The hotel is conveniently located just outside the city centre. The staff are most professional and helpful, and keen to make one's stay as comfortable as possible. The building itself, however, is old and badly in need of a complete upgrade to bring it up to modern standards. The room was clean but scruffy wit9h chipped paint,, and fixtures and fittings stuck firmly in the 1970s. The bed was acceptable but the sprung mattress bore witness to its antiquity and should be replaced with a modern foam mattress.
We stayed in March 2024 had a good experience then, but this visit last weekend 11th May 24 was very disappointing we found the room dirty with insects crawling around under the bed, we asked to change room which we did but found the same problem which i pointed out to the night receptionist, he came up with a 3rd room clean luckily at midnight, now very tired we slept well and spoke to reception at check out who offered us a complimentary Breakfast which was nice but doesn't make you want to return again if the rooms are presented to you so dirty please see photos i did write to the hotel manager on 13th May but as yet have received NO reply
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
GGuest User2025.02.09
Fast, easy and very pleasant check in and out. Kept our bags in storage room for a full day on day of check out as our train wasn’t due to leave until 8:00pm.
Rooms were very clean and beds were comfortable.
Breakfast was great with plenty of options.
Bar food was lovely and reasonably priced.
Overall very happy with our stay.
Our Barnsley Central Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite Table Table restaurant for a fresh new twist on eating out. Barnsley Town Centre is only a short distance away.
First time I have stayed there hotel is beautiful and peaceful surroundings. It was a break for me and my wife as my mum passed 10 days ago and we wanted a break.
Nice big room shame no bath, only problem we were near the staff exit and heard noise till late and very early in the morning. I complained to receptionist and we have a discounted rate next time we stay.
Staff all very helpful and friendly.
83 reviews
9.1/10
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7.6/10
GGillyBA great hotel in a good location for visitors to Sheffield. The advantage of staying slightly out of the city centre for free parking and a peaceful location. The rooms are clean, spacious and quiet in lovely grounds. We had 4 rooms with our party which were booked at a reasonable price and 2 were upgraded on arrival which was a bonus. The staff were friendly and welcoming especially the lady on reception. Would happily stay here again
MMengskyI wouldn't consider this a good stay, as I encountered several issues. First, the check-in process was a hassle since this hotel doesn't have a front desk. I spent hours calling the hotel, facing either ”Line busy” or no response after a long wait. If it wasn’t for Trip.com's customer service finally connecting with the hotel, I wouldn’t have known what to do. Second, the wooden door in my room was difficult to close; it required a hard push and made a loud ”bang.” The glass sliding door of the shower room was also problematic, it fell out on my first pull, and I'm certainly not strong enough to break a door with just one pull. Lastly, and most frustratingly, was the toilet paper situation. It was my first time encountering a toilet without a single roll of paper. I can't imagine what I would be if I hadn't brought my own in my bag that day. On a positive note, the room was well-equipped with a fridge, oven, heater, toaster, and even an iron, which suggests the hotel might have been quite good when the things are all good a few years ago, but not now.
LLara FayeNice clean hotel, spacious room, comfortable bed, everything you need. I had an issue with the radiator on the first night as it just wouldn't turn off, this was quickly sorted once I told a member of staff.
On my last night I couldn't get into my room with the keycard, it was already gone midnight so I was tired and just wanted to go to sleep, It took 2 trip's to reception from the top floor before this was resolved which left me quite annoyed.
On my last morning I paid for breakfast, It was a little disappointing, very basic selection on the continental side and the sausages were very poor quality and couldn't eat. There is however a Toby carvery across the road where I had breakfast the day before at a cheaper price, I would recommend going there instead
GGuest UserGreat location for city centre though no parking, entrance lobby and bar area very presentable. Staff spoken to came across as friendly and approachable. Only 1 lift working. Never saw the spa area to comment.
Room spacious, bathroom with bath and shower separate - shower very good rain fall. A mini fridge is a nice addition to the room. Would have expected some fresher milk condiments rather than UHT jiggers. Basic tea/coffee condiments. Our room overlooked the winter gardens roof. The window does not open (which could be a deal breaker in warmer months). Rather quiet. Bed itself..... terrible! Old pocket springs that desperately needs replacing or at least topping. Was like trying to sleep on a death rack ... massive let down! Awful nights sleep. Hair dryer did not work.
If wasn't for the shocking beds/mattress I would consider staying here again especially due to price and location. However the main reason you stay somewhere is to sleep ...and that was not a nice experience at all here.
GGuest UserWe were issued keys that failed to open the door forcing us to make our way back to the front office. Our room, by the way was last on a long corridor on the upper floor of an extended wing if you can picture that. We booked (and paid for) a room for three but upon entering, the extra bed was not made up. Tried to call every number on the house phone but none was answered which meant another long walk to the front office, again.
When we found the drain in the shower clogged I was hesitant to complaint to avoid further disappointment but I did anyhow and true enough - nothing was done.
I must admit the hotel had one of the widest selection of tea and coffee (and chocolate drink mix) I've seen in a hotel room. I appreciated the coffee but unfortunately, restocking was only done once throughout our 4 night stay. I wonder if this was to be expected.
Double Tree is a respectable brand (at least in my part of the world) but I don't understand what could have gone so wrong with this one.
GGuest UserThe hotel is budget friendly. Location is pretty good - close to the city centre. The staff at check in were great but I tried calling the hotel eight times the day before travel to ask a question and there was no answer
OOpal HuiI am Benny Mok(the register name is WAI-FU MOK), spent three days there at ROOM 211 from 31/7/2022 to 2/8/2022 in summer & I found that all the facilities in the hotel were superb & I was highly satisfied. The only shortcoming was there was a long weird sound when flushing at the bathroom. There might be some problems in the toilet bowl hose.
Otherwise than that, I highly recommend this hotel cuz all the staff members at the hotel ARE SUPER FRIENDLY, welcoming, cheerful, caring including the housekeeping ladies !
Last but not least, the receptionist ~KARRA RIPPON. karra was the most patient, helpful, amicable , devoted, loving, thoughtful & caring staff member over there & there is no doubt about that! Would you mind sharing this inspiring message with this excellent receptionist and tell her that the inspiring message was from a HONG KONG IMMIGRANT FAMILY ? Many thanks & I owe you one!
Sscott bysonFirst time using this motel as needed somewhere to stay while visiting friends to arrange a funeral and is only a couple of miles away from their house and price was perfect. Its not trying to be something it isn't, the rooms are showing their age but the bedsheets and towels looked brand new. The bathroom again has aged but the shower was powerful and everthing served its purpose. Tea/coffee and a very clean kettle is supplied and there is a tv and electric radiator.
Staff very helpful and the maids very curteous. I have already booked a room again for the aforementioned funeral as apart from price the check-in time is 14.00hrs which is perfect.
I did not try the food as i had no need to so can't review it. All in all not a romantic weekend away place but great for stopovers and again if you want something better you will have to pay more for it.
GGuest UserThe hotel has a nice feel about it. The single room I had was fine for one night. The bathroom was nice, it was almost as big as the room !! The shower was excellent. I did not sleep well, the mattress was rather uncomfortable. I did report it and was told they were in the process of upgrading mattresses. The staff were all very happy, welcoming and friendly.
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