This hotel is small but has everything you need. It's comfortable and clean, and the staff are incredibly friendly. They always greet you with a smile and a nod when you enter the lobby, which is a nice touch. On the first floor, they serve a complimentary breakfast buffet in the mornings, which I found to have a good variety of options. At other times, it seems to be available as a reservable study room (I'm not sure if there's a fee) with free tea, perfect for reading or working. Its location right next to Saga Station is super convenient. Supermarkets and restaurants seem to be concentrated in this area, and the bus center is also nearby. Overall, it's a really good value for money hotel. I highly recommend this hotel to anyone visiting Saga for a leisurely trip.
If you are just staying in Saga for one night, you can still consider it. I really don't recommend other hotels because the bed is very small and the bathroom is really average. You don't even want to take a shower. Of course, if you have the courage, you can try the hot spring bath on the ground floor. You can get toiletries in the lobby and there is also free Costa coffee. So you can't ask for too much for this price. It is a certain distance from the airport on foot, but it is within an acceptable range. Across the main road outside the hotel (next to the airport bus station) there is a supermarket that is larger than 711 and opens until 12 o'clock in the evening, which is convenient for guests who want to buy things when they return late, but it is not duty-free.
The facilities are old, it's just an old hot spring hotel, and the transportation is inconvenient. For someone who doesn't know Japanese yen and doesn't know English well, how can he arrange for free pick-up? 1,600 yuan including breakfast and dinner is really not cost-effective. Dinner is a Japanese meal, the food is OK, but I saw the Koreans at the next table eating beef barbecue. The key point is: the waiter asked if I wanted a drink, I asked if it was included in the package, she said: Yes, and recommended beer to me, so I ordered one. As a result, when I checked out the next day, I was asked for money. I was very angry at the time. When I argued with them, they just smiled and put the bill in front of me. I couldn't say anything... Here I would like to remind my friends that Japan is actually very lazy. At that time, I was talking to her with a translator, but she didn't look at the translator carefully at all, and I didn't know if it was intentional. Now the Japanese are also broken. They will recommend you some expensive and useless things. Remember not to recommend anything. This trip to Japan overturned my previous good impression of Japan.
The Hotel is very accessible. 2 minutes walk from Tosu station. There is also Lawson beside.
The hotel is very clean and quiet. The staff are welcoming and some can speak English. The food from the restaurant is delicious.
I recommended traveling to Ureshino bus center (not interchange*) by bus from Hakata bus terminal if you weren't driving. I stayed in their standard room type. Bathing at their shared onsen was an experience. The facility was very clean. Ureshino onsen water would be what you came here for. The amenities were nice too. They offered excellent breakfast at 2,200 yen. It was a buffet line using local ingredients. While in the area try Yococho, izakaya sampo, and buy some ureshino green tea.
Saga doesn't have a vast selection of hotels. Traveling with my parents, I picked this one for its Japanese-style room, hoping they could experience sleeping on a tatami mat.
When we arrived, it wasn't yet check-in time. However, the hotel kindly allowed us to complete the check-in formalities and store our luggage. We then headed straight out to explore the nearby Prefectural Office and grab some lunch.
Upon our return in the afternoon, we simply collected our room key and went directly upstairs. Our luggage had already been conveniently placed in our room.
The room wasn't particularly large; it felt a bit cramped for three people. We coordinated with the front desk before heading out for the evening, and they came in to lay out the futons while we were gone.
Breakfast is served on the first floor. Looking at the price displayed at the entrance, I'd say it wouldn't offer great value for money if purchased separately.
Additionally, as Saga isn't a very bustling city, if you're particular about dining options, staying closer to the station might be more convenient.
KARAE HOTEL boasts an incredibly convenient location, right in front of Karatsu Station. The ground floor connects to a cafe, a Chinese restaurant, and a creative Japanese Omakase spot. Izakayas, the century-old Takeya Unagi restaurant, and a tofu shop are all within a 5-minute walk and offer delicious food. Upstairs, there's even a mini cinema and co-working space, so you'll never be bored, even on a rainy day.
I stayed in a female dormitory bed, and the space was well-designed, simple, and clean, with no strange odors. Each bed had a curtain for excellent privacy, and the mattress and pillow were very comfortable, ensuring a good night's sleep. There were power outlets and a small lamp by the bed, along with a space to put your phone and valuables – the details were very thoughtful.
The public areas are also worth mentioning. The toilets and showers are separate and very clean. The communal kitchen isn't large but has all the basic facilities for simple heating or making instant ramen. The laundry room has coin-operated washers and dryers, making it convenient for longer stays.
The entire space is quiet and welcoming, perfect for solo female travelers. Double rooms are also available for couples or families. Downstairs, it's just a 3-minute walk to catch a bus to Yobuko, Karatsu Castle, and Niji-no-Matsubara. The service is very personalized and attentive.
The hot spring water was wonderfully silky smooth, and the bathhouse wasn't too crowded, making for a very comfortable and relaxing experience. The outdoor onsen was particularly fantastic. The dinner, part of the half-board plan, wasn't very extensive, and it was a bit disappointing not to be served Saga beef, especially being in Saga Prefecture. However, the breakfast quality was excellent.
On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust.
Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'.
Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed:
1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity.
2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust.
Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues:
1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers.
2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.
Old but good. Business hotel, convenient ! Nice smell! But curtain is so bright not completely dark, should offer eve cover mask.
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GGuest UserI recommended traveling to Ureshino bus center (not interchange*) by bus from Hakata bus terminal if you weren't driving. I stayed in their standard room type. Bathing at their shared onsen was an experience. The facility was very clean. Ureshino onsen water would be what you came here for. The amenities were nice too. They offered excellent breakfast at 2,200 yen. It was a buffet line using local ingredients. While in the area try Yococho, izakaya sampo, and buy some ureshino green tea.
AAmberriver82On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust.
Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'.
Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed:
1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity.
2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust.
Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues:
1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers.
2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.
BBuddy_travelI recently enjoyed a lovely holiday stay at Fairfield. This hotel appears to be quite new, and the rooms were very comfortable, providing a relaxing space to unwind after a day of exploring.
It was convenient for getting around and accessing various attractions, which made it ideal for my holiday.
While my stay was overall very positive, there were a couple of things to note. The hotel does not have an in-house restaurant, so dining options require venturing out. Additionally, there is no onsen (Japanese hot spring bath) available at the property.
Despite these minor points, I found Fairfield Marriott to be a comfortable and well-located hotel that I would certainly consider staying at again for a holiday.
AAnonymous UserThe hot spring water was wonderfully silky smooth, and the bathhouse wasn't too crowded, making for a very comfortable and relaxing experience. The outdoor onsen was particularly fantastic. The dinner, part of the half-board plan, wasn't very extensive, and it was a bit disappointing not to be served Saga beef, especially being in Saga Prefecture. However, the breakfast quality was excellent.
YYifan63There is a direct bus from Takeo to the hotel entrance, or you can take a bus to Ureshino Station to reach the hotel. The hotel is 10 stories high and is the tallest building in the area. It is very eye-catching. There is a tea and rest area on the ground floor. All toiletries must be taken to the room on the ground floor. The hot spring is on the 10th floor. It is divided into indoor and outdoor areas. The outdoor scenery is very good. You can enjoy the city scenery while taking a hot spring bath.
2205808****The hotel offers a complimentary shuttle service to Saga JR Station, which you can arrange by contacting them directly. The rooms are significantly larger than typical hotel rooms and offer beautiful views. The hot spring baths, both indoor and outdoor, are comfortably warm, allowing for long, relaxing soaks in a clean and pleasant environment. The only downside was that the dinner provided wasn't quite to my Chinese palate.
GGuest UserThe Hotel is very accessible. 2 minutes walk from Tosu station. There is also Lawson beside.
The hotel is very clean and quiet. The staff are welcoming and some can speak English. The food from the restaurant is delicious.
MmistergusIf you are just staying in Saga for one night, you can still consider it. I really don't recommend other hotels because the bed is very small and the bathroom is really average. You don't even want to take a shower. Of course, if you have the courage, you can try the hot spring bath on the ground floor. You can get toiletries in the lobby and there is also free Costa coffee. So you can't ask for too much for this price. It is a certain distance from the airport on foot, but it is within an acceptable range. Across the main road outside the hotel (next to the airport bus station) there is a supermarket that is larger than 711 and opens until 12 o'clock in the evening, which is convenient for guests who want to buy things when they return late, but it is not duty-free.
MMeijingmeishiwodouaiThis hotel is small but has everything you need. It's comfortable and clean, and the staff are incredibly friendly. They always greet you with a smile and a nod when you enter the lobby, which is a nice touch. On the first floor, they serve a complimentary breakfast buffet in the mornings, which I found to have a good variety of options. At other times, it seems to be available as a reservable study room (I'm not sure if there's a fee) with free tea, perfect for reading or working. Its location right next to Saga Station is super convenient. Supermarkets and restaurants seem to be concentrated in this area, and the bus center is also nearby. Overall, it's a really good value for money hotel. I highly recommend this hotel to anyone visiting Saga for a leisurely trip.
GGuest UserAfter booking the hotel, I was hesitant and worried that it would be bad. I was pleasantly surprised when I arrived at the hotel! Everything is better than expected ^_^Small but beautiful! The front desk staff are friendly and attentive. There was a young man from China at the front desk who gave a detailed introduction to the hotel facilities, dinner reservation times and some sightseeing suggestions in Chinese. On Chinese New Year's Eve, I met a Japanese lady at the hotel front desk (who spoke very fluent English) who gave guests free drinks to celebrate the New Year, which made people feel cordial and warm. There are few people in the hotel's hot springs and they are very clean. Basically every time I go, the restaurant is reserved;) Dinner is a major feature of the hotel and worth experiencing. Although the ingredients don't look amazing, they are actually carefully prepared and high-quality ingredients. The cooking method is not very flashy, which is probably the characteristic of Ureshino. I ate every meal until I couldn't finish it. The Saga beef melts in your mouth, the tiny pufferfish is extremely delicious, the crabs are sweet and plump...^_^The soup tofu for breakfast is soft, glutinous and smooth in the mouth, without any beany smell, and the rich bean aroma is unforgettable.
The appearance picture of the hotel on Ctrip’s official website is different from the actual one! This is actually the first photo I took of this! Much better than what is shown on the official website! Best hotel for traveling with parents!
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