This hotel is small but has everything you need. It's comfortable and clean, and the staff are incredibly friendly. They always greet you with a smile and a nod when you enter the lobby, which is a nice touch. On the first floor, they serve a complimentary breakfast buffet in the mornings, which I found to have a good variety of options. At other times, it seems to be available as a reservable study room (I'm not sure if there's a fee) with free tea, perfect for reading or working. Its location right next to Saga Station is super convenient. Supermarkets and restaurants seem to be concentrated in this area, and the bus center is also nearby. Overall, it's a really good value for money hotel. I highly recommend this hotel to anyone visiting Saga for a leisurely trip.
Green Rich Hotel Tosu is our first choice hotel in Tosu area. Location is very close to JR Station, many restaurants and supermarket nearby, very quiet at night, feel safe walking around.
We will stay again in Green Rich Hotel Tosu if we visit Tosu next time.
On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust.
Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'.
Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed:
1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity.
2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust.
Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues:
1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers.
2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.
English is very convenient, many English instructions, but the front desk staff's English is general, check-in is also self-service in English, you can ask if you mind. I lived opposite Mercure the day before. The sea view view is not as good as this river view (including Tangjin City view). It is very beautiful. There is a light view at night. There is a small public bath on the first floor. It is so pleasant! Cost-effective choice! The room is warm, there are some, interesting is that the refrigerator is also independent (with English instructions). I stayed for one night without room cleaning. This seems to be cleaned every three days. The garbage can be placed in the corridor. Many Japanese hotels are like this. There is a fast food restaurant next to it, walking distance to JR station, going out is the riverside, a good place to walk. There are (paid) bicycle rentals in the hotel instructions, I did not ask in detail. There are many self-collected items in the lobby, and the English logo has free coffee in the morning, but I left the store earlier and did not use it.
I wholeheartedly recommend this hotel, especially if your budget allows for it!
The room windows offer direct views of the moat, and the hotel is incredibly close to attractions like the hot air balloon festival grounds and shrines.
**Transportation:** From Saga Station, you can take the Showa Bus (towards Karatsu) directly to the hotel. Alternatively, the most convenient option is to simply take a taxi.
**Service:** I absolutely have to commend the hotel's front desk staff! They were an enormous help! Due to heavy rains in the Kyushu region, I found myself stranded in Saga and had difficulty getting around. I wanted to arrange for my luggage to be sent directly to my next hotel in Fukuoka. A lady wearing glasses at the front desk was exceptionally helpful in assisting me with filling out the Takkyubin (luggage delivery service) forms. Even though the courier company ultimately couldn't guarantee delivery to my next hotel before my departure due to the heavy rain, the hotel staff's assistance was invaluable and greatly appreciated!
**Dining:** When it's too hot in summer, taking a break at the hotel's first-floor cafe, sipping coffee and enjoying the views, is a fantastic way to relax. (The Baumkuchen is delicious!)
Just a 2-minute walk from JR station, located right on the shopping street with plenty of great food and shops nearby. The room was clean, and the service was warm and welcoming. They even have shared laundry machines, a dryer, microwave, and a fridge, which was a very thoughtful touch. Breakfast was simple, just milk and bread, but it tasted good. It would be even better if there were more options.
The location is very near to the tosu premium outlet.
It's like a boutique hotel with free parking lots.
Receptionists are very friendly and speak a good command of English. Will recommend.
The hotel is near the sea, offering stunning views. The rooms also have ocean views, and there's a complimentary cake upon check-in. However, if you choose to eat at the cafe, you'll need to order a drink. Dinner is Japanese fine dining, but not particularly good. Breakfast offers a variety of Western and Japanese options. The hot springs also have an open-air option, which is acceptable. The staff are friendly, but their English is limited, requiring a translation app to communicate. Transportation is a bit inconvenient, so a self-driving trip would be more suitable.
Tiny room with an old and very small Queensize (??) bed. Everything seems to be really old, so does the dust in the corners of the room or of the ventilation in the bathroom.
Service was okay... we could convince them to leave our bicycles outside the hotel entrance (no way to leave them at the ”luggage storage” inside the lobby).
Drinks like coffee, hot chocolate, tea and soft drinks are for free. Microwave free. Also they have a bath house but no sauna for the girls - unfortunately.
Best option in town.
Room is clean and new
Balcony so comfortable for morning breeze
Large deluxe room
A bit tight for standard twins
Western Breakfast is nicer than jap
24 hour supermarket nearby
Convenient shopping
Great
97 reviews
9.1/10
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SSealionMy stay at Ureshino Onsen Yoshidaya Uchiroji Hondori (also known as Yadoya Uchiroji Hondori) was a tale of two extremes in the charming hot spring town of Ureshino, Saga Prefecture.
The hotel was modern Japanese-style with smart check-in system. The twin room was spacious, impeccably clean, and exude serene comfort, making it a perfect retreat. The private onsen facilities truly shine— It was a free slot with 40 mins, which could be booked once via QR Code at the room. Ureshino's famous sodium-rich hot springs, renowned as one of Japan's top three for beautifying the skin, deliver silky-smooth water that leaves you feeling rejuvenated.
However, the meal plan was a major letdown. I sent an email to the hotel to confirm my booking and stated I did not eat beef before. The customer service replied I had to pay extra per person in order to change the meat option. For over JPY 38,000 per night including breakfast and dinner, we anticipated premium kaiseki cuisine or traditional served Japanese dinner set. Instead, only a bento box with cold salad and an underwhelming beef and egg pie that felt mismatched for the price. Tragically, my husband experienced vomiting shortly after, likely food-related, which overshadowed our trip. And the breakfast was also disappointing, which was only cold sandwiches with a cup of tea or milk.
Thus, I strongly recommend the hotel clearly states the exact contents of dinner and breakfast plans on booking sites—including detailed menus or photos—and offers flexible options, such as plan changes or alternatives, if guests fall ill from the food. This transparency and adaptability would greatly enhance the experience and prevent frustration.
MMasamichi[Best hotel for travel and business use]
Located in front of Imari Station (about 1 minute walk from JR side), it is convenient for travel and business use anyway.
In addition, there are many thankful elements such as hot spring facilities, free of charge for guests, and free drinks and breakfast after check-in.
AAmberriver82On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust.
Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'.
Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed:
1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity.
2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust.
Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues:
1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers.
2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.
GGary HKGWe drove 1.5 hours from Hakata to this hotel, quick far away. The osen hotel is pretty large and have public and private osen bath to choose from.
Originally we booked the room with hot spring both but have been checked into a different room with a separate bath tub only. The hotel insisted this is the same room type and need to charge additional charge to upgrade to the better room that can have a separate hot spring bath.
I called Trip.com and they admitted that there is some confusion on the room type and has agreed to pay for the extra charge to upgrade to the better room.
So finally we paid the upgrade charge and moved to the better room with the hot spring bath. So overall it was still a very good experience. Thanks for Trip.com’s commitment to get the customer a better experience.👍🏻👍🏻👍🏻
Aapple_aileenFinding a room of this size and at this price in Japan is incredibly rare. The sink area can be separated from the bed by a sliding door, and both the shower and toilet are in their own separate spaces.
The hotel service is very thoughtful and I-person friendly, largely self-service. They provide disposable chopsticks and spoons for free, and there's coffee in the lobby, along with amenities like a microwave. There's also a communal long table area for guests to eat or relax.
While you have to use the main entrance for check-in, you can then use a side door with a key card to quickly access the train, bus, or taxi stations, essentially teleporting you to the platform.
From here, buses can take you directly to two different hot springs in various directions nearby. There are also buses to the Sea Torii Gate and Inari Shrine. Knowing the timetable makes getting around very convenient.
Within a 10-minute walk, you'll also find drugstores, supermarkets, convenience stores, and Daiso.
The three-story building behind the bus in the picture is the hotel.
EEvon Foo.We chose to stay here because hotels in Fukuoka were very expensive, and since we had the JR Pass, this location right beside the Tosu station was super convenient. The room was very clean, and the facilities were great — especially the included breakfast! It was a wonderful chance to try local Japanese dishes, and I really enjoyed it. The breakfast starts as early as 6:30am, which was very thoughtful — I still remember rushing to catch the 6:50am train to Fukuoka after eating, and I even had 5 minutes to spare, haha!
Staff were friendly and helpful, though English communication was a bit more limited — probably because it’s not a major station area. Still, everyone had a great attitude and tried their best. Overall, a very satisfying stay!
LLebalemaA great hotel with only 16 rooms. We booked 2 rooms, one with an outdoor hot spring facing the sea, and one with a bathtub. We booked a one-night stay with two nights. Dinner included large shrimps with bamboo crabs, especially the crab roe rice, which was very special.
The hotel facilities are also good, the rooms are large, and there are rest areas.
The only drawback is the transportation, there is no public transportation. We drove by ourselves, and the hotel could also pick us up at the nearest station on the same day.
GGuest UserThe hotel is a quick 180 yen bus ride from Ureshino Onsen Station. Check Google Maps for bus times, which are quite accurate. Trains (Nishi Kyushu Shinkansen) run infrequently from Ureshino Onsen Station, however. The hotel's 10th-floor hot springs offer a great view. Free bicycle rentals are available for exploring the surrounding area.
GGuest Uservery lovely place! it is new (opened in July 2025). The service from when your car is in the porch (There's a valet), till check out, it was perfect. The onsen was great. It's not as warm as the others but it makes staying in the onsen longer possible. Was pleasantly surprised about the complementary dinner and breakfast! Dinner was great and was paced out so it was just nice. For breakfast it was a buffet spread that was great! I love the selection and freshness. It is in between mountains so the drive might be long but so worth it for the price
BBrian PYGreen Rich Hotel Tosu is our first choice hotel in Tosu area. Location is very close to JR Station, many restaurants and supermarket nearby, very quiet at night, feel safe walking around.
We will stay again in Green Rich Hotel Tosu if we visit Tosu next time.
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