This hotel is small but has everything you need. It's comfortable and clean, and the staff are incredibly friendly. They always greet you with a smile and a nod when you enter the lobby, which is a nice touch. On the first floor, they serve a complimentary breakfast buffet in the mornings, which I found to have a good variety of options. At other times, it seems to be available as a reservable study room (I'm not sure if there's a fee) with free tea, perfect for reading or working. Its location right next to Saga Station is super convenient. Supermarkets and restaurants seem to be concentrated in this area, and the bus center is also nearby. Overall, it's a really good value for money hotel. I highly recommend this hotel to anyone visiting Saga for a leisurely trip.
The hotel was very basic and had everything we needed. Close to the train station and near restaurants you can't go too wrong. The only issue was the strong bleach smell we first encountered when we entered the room, and the walls were super thin. We could hear our neighbor coughing and snoring.
The facilities are old, it's just an old hot spring hotel, and the transportation is inconvenient. For someone who doesn't know Japanese yen and doesn't know English well, how can he arrange for free pick-up? 1,600 yuan including breakfast and dinner is really not cost-effective. Dinner is a Japanese meal, the food is OK, but I saw the Koreans at the next table eating beef barbecue. The key point is: the waiter asked if I wanted a drink, I asked if it was included in the package, she said: Yes, and recommended beer to me, so I ordered one. As a result, when I checked out the next day, I was asked for money. I was very angry at the time. When I argued with them, they just smiled and put the bill in front of me. I couldn't say anything... Here I would like to remind my friends that Japan is actually very lazy. At that time, I was talking to her with a translator, but she didn't look at the translator carefully at all, and I didn't know if it was intentional. Now the Japanese are also broken. They will recommend you some expensive and useless things. Remember not to recommend anything. This trip to Japan overturned my previous good impression of Japan.
The Hotel is very accessible. 2 minutes walk from Tosu station. There is also Lawson beside.
The hotel is very clean and quiet. The staff are welcoming and some can speak English. The food from the restaurant is delicious.
My stay at Ureshino Onsen Yoshidaya Uchiroji Hondori (also known as Yadoya Uchiroji Hondori) was a tale of two extremes in the charming hot spring town of Ureshino, Saga Prefecture.
The hotel was modern Japanese-style with smart check-in system. The twin room was spacious, impeccably clean, and exude serene comfort, making it a perfect retreat. The private onsen facilities truly shine— It was a free slot with 40 mins, which could be booked once via QR Code at the room. Ureshino's famous sodium-rich hot springs, renowned as one of Japan's top three for beautifying the skin, deliver silky-smooth water that leaves you feeling rejuvenated.
However, the meal plan was a major letdown. I sent an email to the hotel to confirm my booking and stated I did not eat beef before. The customer service replied I had to pay extra per person in order to change the meat option. For over JPY 38,000 per night including breakfast and dinner, we anticipated premium kaiseki cuisine or traditional served Japanese dinner set. Instead, only a bento box with cold salad and an underwhelming beef and egg pie that felt mismatched for the price. Tragically, my husband experienced vomiting shortly after, likely food-related, which overshadowed our trip. And the breakfast was also disappointing, which was only cold sandwiches with a cup of tea or milk.
Thus, I strongly recommend the hotel clearly states the exact contents of dinner and breakfast plans on booking sites—including detailed menus or photos—and offers flexible options, such as plan changes or alternatives, if guests fall ill from the food. This transparency and adaptability would greatly enhance the experience and prevent frustration.
I wholeheartedly recommend this hotel, especially if your budget allows for it!
The room windows offer direct views of the moat, and the hotel is incredibly close to attractions like the hot air balloon festival grounds and shrines.
**Transportation:** From Saga Station, you can take the Showa Bus (towards Karatsu) directly to the hotel. Alternatively, the most convenient option is to simply take a taxi.
**Service:** I absolutely have to commend the hotel's front desk staff! They were an enormous help! Due to heavy rains in the Kyushu region, I found myself stranded in Saga and had difficulty getting around. I wanted to arrange for my luggage to be sent directly to my next hotel in Fukuoka. A lady wearing glasses at the front desk was exceptionally helpful in assisting me with filling out the Takkyubin (luggage delivery service) forms. Even though the courier company ultimately couldn't guarantee delivery to my next hotel before my departure due to the heavy rain, the hotel staff's assistance was invaluable and greatly appreciated!
**Dining:** When it's too hot in summer, taking a break at the hotel's first-floor cafe, sipping coffee and enjoying the views, is a fantastic way to relax. (The Baumkuchen is delicious!)
Just a 2-minute walk from JR station, located right on the shopping street with plenty of great food and shops nearby. The room was clean, and the service was warm and welcoming. They even have shared laundry machines, a dryer, microwave, and a fridge, which was a very thoughtful touch. Breakfast was simple, just milk and bread, but it tasted good. It would be even better if there were more options.
The hot spring water was wonderfully silky smooth, and the bathhouse wasn't too crowded, making for a very comfortable and relaxing experience. The outdoor onsen was particularly fantastic. The dinner, part of the half-board plan, wasn't very extensive, and it was a bit disappointing not to be served Saga beef, especially being in Saga Prefecture. However, the breakfast quality was excellent.
On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust.
Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'.
Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed:
1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity.
2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust.
Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues:
1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers.
2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.
I stayed two nights in Tosu and really enjoyed the quiet countryside. The hotel breakfast was very satisfying with a good variety of choices. It's a 15-minute walk from Tosu JR Station. The room wasn't small, it was clean and hygienic, but there's no laundry room. Excellent value for money, and the prices don't increase on Fridays and weekends.
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SSealionMy stay at Ureshino Onsen Yoshidaya Uchiroji Hondori (also known as Yadoya Uchiroji Hondori) was a tale of two extremes in the charming hot spring town of Ureshino, Saga Prefecture.
The hotel was modern Japanese-style with smart check-in system. The twin room was spacious, impeccably clean, and exude serene comfort, making it a perfect retreat. The private onsen facilities truly shine— It was a free slot with 40 mins, which could be booked once via QR Code at the room. Ureshino's famous sodium-rich hot springs, renowned as one of Japan's top three for beautifying the skin, deliver silky-smooth water that leaves you feeling rejuvenated.
However, the meal plan was a major letdown. I sent an email to the hotel to confirm my booking and stated I did not eat beef before. The customer service replied I had to pay extra per person in order to change the meat option. For over JPY 38,000 per night including breakfast and dinner, we anticipated premium kaiseki cuisine or traditional served Japanese dinner set. Instead, only a bento box with cold salad and an underwhelming beef and egg pie that felt mismatched for the price. Tragically, my husband experienced vomiting shortly after, likely food-related, which overshadowed our trip. And the breakfast was also disappointing, which was only cold sandwiches with a cup of tea or milk.
Thus, I strongly recommend the hotel clearly states the exact contents of dinner and breakfast plans on booking sites—including detailed menus or photos—and offers flexible options, such as plan changes or alternatives, if guests fall ill from the food. This transparency and adaptability would greatly enhance the experience and prevent frustration.
AAmberriver82On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust.
Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'.
Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed:
1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity.
2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust.
Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues:
1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers.
2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.
舒舒扬Overall, this hotel is decent. It's conveniently located right below Ureshino Onsen Station, which is a plus. However, the lack of nearby restaurants and convenience stores is quite inconvenient. I'd actually recommend staying in Takeo Onsen instead, as it's a better area. On the bright side, the hotel staff are quite good; they were able to provide some useful information and recommendations, which was nice. Still, there's room for improvement.
AAnonymous UserThe hot spring water was wonderfully silky smooth, and the bathhouse wasn't too crowded, making for a very comfortable and relaxing experience. The outdoor onsen was particularly fantastic. The dinner, part of the half-board plan, wasn't very extensive, and it was a bit disappointing not to be served Saga beef, especially being in Saga Prefecture. However, the breakfast quality was excellent.
YYifan63There is a direct bus from Takeo to the hotel entrance, or you can take a bus to Ureshino Station to reach the hotel. The hotel is 10 stories high and is the tallest building in the area. It is very eye-catching. There is a tea and rest area on the ground floor. All toiletries must be taken to the room on the ground floor. The hot spring is on the 10th floor. It is divided into indoor and outdoor areas. The outdoor scenery is very good. You can enjoy the city scenery while taking a hot spring bath.
GGuest Uservery lovely place! it is new (opened in July 2025). The service from when your car is in the porch (There's a valet), till check out, it was perfect. The onsen was great. It's not as warm as the others but it makes staying in the onsen longer possible. Was pleasantly surprised about the complementary dinner and breakfast! Dinner was great and was paced out so it was just nice. For breakfast it was a buffet spread that was great! I love the selection and freshness. It is in between mountains so the drive might be long but so worth it for the price
GGuest UserThe Hotel is very accessible. 2 minutes walk from Tosu station. There is also Lawson beside.
The hotel is very clean and quiet. The staff are welcoming and some can speak English. The food from the restaurant is delicious.
JJenna4PeaceThe hotel was very basic and had everything we needed. Close to the train station and near restaurants you can't go too wrong. The only issue was the strong bleach smell we first encountered when we entered the room, and the walls were super thin. We could hear our neighbor coughing and snoring.
MMeijingmeishiwodouaiThis hotel is small but has everything you need. It's comfortable and clean, and the staff are incredibly friendly. They always greet you with a smile and a nod when you enter the lobby, which is a nice touch. On the first floor, they serve a complimentary breakfast buffet in the mornings, which I found to have a good variety of options. At other times, it seems to be available as a reservable study room (I'm not sure if there's a fee) with free tea, perfect for reading or working. Its location right next to Saga Station is super convenient. Supermarkets and restaurants seem to be concentrated in this area, and the bus center is also nearby. Overall, it's a really good value for money hotel. I highly recommend this hotel to anyone visiting Saga for a leisurely trip.
GGuest UserAfter booking the hotel, I was hesitant and worried that it would be bad. I was pleasantly surprised when I arrived at the hotel! Everything is better than expected ^_^Small but beautiful! The front desk staff are friendly and attentive. There was a young man from China at the front desk who gave a detailed introduction to the hotel facilities, dinner reservation times and some sightseeing suggestions in Chinese. On Chinese New Year's Eve, I met a Japanese lady at the hotel front desk (who spoke very fluent English) who gave guests free drinks to celebrate the New Year, which made people feel cordial and warm. There are few people in the hotel's hot springs and they are very clean. Basically every time I go, the restaurant is reserved;) Dinner is a major feature of the hotel and worth experiencing. Although the ingredients don't look amazing, they are actually carefully prepared and high-quality ingredients. The cooking method is not very flashy, which is probably the characteristic of Ureshino. I ate every meal until I couldn't finish it. The Saga beef melts in your mouth, the tiny pufferfish is extremely delicious, the crabs are sweet and plump...^_^The soup tofu for breakfast is soft, glutinous and smooth in the mouth, without any beany smell, and the rich bean aroma is unforgettable.
The appearance picture of the hotel on Ctrip’s official website is different from the actual one! This is actually the first photo I took of this! Much better than what is shown on the official website! Best hotel for traveling with parents!
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