Posted on Aug 3, 2026|Superior Two Double Room
Guest User
The hotel staff were incredibly warm and provided excellent service. We arrived early, around noon, and they kindly allowed us to check in ahead of schedule. Seeing that we were elderly and didn't speak the local language, they thoughtfully printed out a hotel guide in Chinese and had a staff member escort us to our room (as the hotel is quite large). This made our check-in process so easy and we felt truly cared for. The hotel facilities are comprehensive, clean, and tidy. The location is also excellent, right by the lake, and transportation is convenient. We just took bus No. 1 from the airport, got off, and it was only about a hundred meters walk. The breakfast was good, and the restaurant had a particularly beautiful ambiance!
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Price per night from:BRL 766
Posted on May 3, 2026|One Bedroom Lake View Apartment
Guest User
Five-star rating, very satisfied with my stay. I contacted the hotel in advance to reserve a parking space, and they quickly confirmed the booking. I was given room 508A, which was very spacious and well-equipped, even including a dryer which isn't common in guesthouses. All other amenities were complete, and the view was particularly good. I highly recommend the one-bedroom lake view room!
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Price per night from:BRL 655
Posted on Jun 27, 2026
Travellingcouple91523Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly.
The location is great and easy to find.
The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking.
But other than that the stayed was amazing.
Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.
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Price per night from:BRL 605
Posted on Dec 29, 2025
:))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
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Price per night from:BRL 2,181
Posted on Nov 17, 2024|Compact Queen Studio
YYEUNGgood stay and good location.
the shower pressure and toilet setup impressed me most.
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Price per night from:BRL 464
Posted on Oct 5, 2023
이진희
We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
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Price per night from:BRL 868
Posted on May 10, 2026|QT Lakeview Deluxe Queen Twin
Guest UserI was staying with my daughter here. Its close to the city centre just a few minutes of walk. Hotel itself was very beautiful. They had tit bits morning, evening and night at the entrance for their patrons to enjoy. Loved the view of the lake outside our window. Housekeeping was extremely thoughtful. They also sent us complementary milk and chocolate to make our hot chocolate at night. Loved it!
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Price per night from:BRL 1,393
Posted on Aug 10, 2026|Queen Room Ensuite with Balcony
Guest UserLocated close to Skyline Gondola and restaurants shops
Great views for balcony room
We enjoyed our Queenstown stay
Bar and lounge upstairs and a kitchen
Really helpful staff
room was to small for us and there is no free parking ( when I searched trip.com I entered in filters free parking and Lylo came up so we booked not Lylo’s fault)
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Price per night from:BRL 134
Posted on Jul 29, 2026|Superior 2 Queen Room With Lake View
xiancongThe lake view room was beautiful, and the free parking was very convenient. It's about a 20-minute walk to Queenstown city center. The room had two large beds, and while the facilities felt a bit dated, it's still highly recommended!
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Price per night from:BRL 703
Posted on Mar 25, 2025|Family Studio
Mandy PuaIt’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.
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Price per night from:BRL 382