The room was spacious and the facilities were new. Its proximity to the tram station made commuting very convenient. The front desk staff were friendly and helpful. Although the hotel didn't provide complimentary bottled water, a kettle was available with a generous supply of various teas, coffees, and hot chocolate. The breakfast, however, was a bit underwhelming.
It is located at a strategic location. Easy access to the tram zone. It is quiet, clean, tidy, and breakfast is good. Friendly staff when check-in at the hotel. There is a nice Thai restaurant just opposite the hotel, reasonable price and cooked by Thai. Overall it is a good & full score. I will definitely stay again if I travel to Zurich.
The hotel's location is great, very close to the train station. Rooms were cleaned daily. The only downside was that the dishwasher was broken and didn't get repaired. Fortunately, the room had air conditioning, which was a real comfort as Switzerland in June can be quite hot.
Easy go to center by tram (3 min walk and some 10~15 min ride to Zurich main station and 20 min to lake), Very quiet neigborhood. Many restaurents options in walking distance. Great staff and very good breakfast. Zurich public transportation is super! It worth it to buy a Zurich card if you plan to go museums, lake cruise, cable cars, etc.
Hotel was rather disappointing for a 4* hotel
Rooms clean, rather smallish, no chair
There was a desk which just takes space, too small for a laptop ..so not really clear why in the room
Service in the spa is disappointing. Mentioned 2h before the spa closed to the staff that there is not hot water in the urn, no fruits in the fruit bowl... The answer was simply that there will be tomorrow
Long queue to check in and only one staff member on call
We loved this hotel! Fabian and all of the front desk staff where amazing and made us feel so welcome. It's very close to the train station and walking distance to old town. Breakfast was also good in the M Lounge and the view from our junior suite was amazing. Our only complaint is the elevator situation. We almost missed our flight because it took us 30 minutes to get down. Only 2 out of 3 elevators where working the day we were leaving. Otherwise, it's a great hotel!
As the name suggests the hotel is Central to many food options, Zurich HB (200m) and shopping.
We loved the stroll around the city at night and liked that there was a supermarket just across the road.
We stayed in both a Junior Suite and Double Bedroom as we had to extend our stay. Junior Suite is extremely spacious with a full lounge and desk separate from the bedroom. The look of the rooms are a bit dated but clean and well maintained.
Hotel staff are friendly and helpful which made our stay delightful.
Hotels in Canton of Zurich100% of visitors choose this area
AAnonymous User2025.05.12
Really near to station, just no lift or escalator at the train station. So have to hike up a stairs with the luggage. A lot of supermarkets and restaurants nearby (within walking distance). Just 5 stops from zurich hb stations, 15mins journey.
Take note there’s no aircond in the room.
Hotels in Canton of Zurich100% of visitors choose this area
GGuest User2024.05.17
Everything is fine except limited food/restaurant available. Another complaint is no availability of shuttle bus to the airport, which is very important in our booking consideration. Also there are two Hyatt hotels next each other and confused us. Rental/Taxi are not accessible to Hyatt Place directly, need to walk minutes to the next Hyatt Regency to access, which is not that convenience when you have heavy luggage through an uneven path.
The place is quite close to the airport, a train from the city center, the apartments are spectacular, they lack nothing, and having the kitchen equipped, you can do the shopping, I recommend it
Very Good
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8.0/10
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8.1/10
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2288044****I arrived quite late and had only planned to use this as an overnight transit hotel before heading into the city the next day, but it truly exceeded my expectations.
The shuttle service is incredibly convenient. You can easily find the designated stops for all hotel shuttles by following the airport signs, and departure times are clearly displayed. The shuttle typically arrives about 5 minutes before its scheduled departure and leaves promptly. No worries if you miss one, as there's a shuttle every 20 minutes.
The hotel lobby was grand, clean, and impressive, with excellent service. Seeing so many airline crew members, it's clearly a partner hotel for airlines.
The room was a comfortable size and well-equipped with all necessary amenities. Complimentary disposable toiletries and slippers can be requested from the front desk.
It gets dark quite late in Zurich, and even at 9 PM, guests were still enjoying coffee and chatting at the outdoor tables, creating a very pleasant and relaxing atmosphere.
AauntwangA standard chain hotel with rich breakfast, in line with the usual standards of Holliday Inn, warm service, large enough room, clean and tidy linens, moderately soft and hard beds, no odor in the bathroom, although the room has been renovated for a long time, the facilities are well maintained and the comfort is good.
I stayed in this hotel in 2011. Although it is a bit far from the city, the surrounding facilities are very modern. There is a main road in front of the door, which feels like living in a development zone. When I stayed this time, the road was being repaired in front of the hotel, and the surrounding environment felt rather shabby, like living in a construction site dormitory.
There is bus No. 11, which can go directly to the city center 200m away from the hotel. The journey takes about 30 minutes. You can buy a day ticket for Zone 1 on the machine at the bus station (the round-trip fare is the same as the day ticket), and you can get a bus map at the front desk, which is convenient for travel.
The hotel parking fee is CHF24/day, probably because the hotel occupancy rate is not very high, there are many empty parking spaces, and parking is very convenient.
GGuest UserEasy go to center by tram (3 min walk and some 10~15 min ride to Zurich main station and 20 min to lake), Very quiet neigborhood. Many restaurents options in walking distance. Great staff and very good breakfast. Zurich public transportation is super! It worth it to buy a Zurich card if you plan to go museums, lake cruise, cable cars, etc.
GGuest UserThe room was spacious and the facilities were new. Its proximity to the tram station made commuting very convenient. The front desk staff were friendly and helpful. Although the hotel didn't provide complimentary bottled water, a kettle was available with a generous supply of various teas, coffees, and hot chocolate. The breakfast, however, was a bit underwhelming.
GGuest Usersuch a convenient and surprisingly cozy option to stay near airport! I actually didn't spend a night and just needed to kill 10 hours at the airport and this became very handy. Glad to book this capsule hotel instead of keeping my luggages at 80% of its one-night stay cost at the airport. The staffs didn't feel very welcoming especially when you arrive early and had to ask them a favor to open the luggage room but cannot complain at this price. Would definitely come back
GGuest UserThe location was excellent and we could check in at the airport terminal within a 15-minute walking distance. Besides, the railway terminal was nearby and there was train towards Zurich city center about every 30 minutes. The hotel was clean, tidy and stylish. Our stay at the hotel was very comfortable. Thank you.
WWilson SamWe had a terrible experience on the second night of the stay:
We went out for city tour in the morning and when we come back to the room in the afternoon, our room is like being robbed, 3 out of 4 suitcases are missing, the bathroom is only half way clean, balcony door left open, most clothes hanging in the wardrobe are missing. I called front office immediately and i have been told that housekeeping had found the door of wardrobe is broken and has a risk of falling, so for safety reason, therefore, they have transferred our suitcases to the new room.
so here are the question:
1. Why there are only half of my belongings are being transferred to the new room? You either transferred all my belongings to the new room, but not just half of it, it is so scary when you back to your room which it is like a crime scene!
2. Is it normal for a luxury hotel to touch guest's personal belonging without permission of the guest?
3. If the hotel find it a safety issue inside the room, why do they still let the guest go into the room? That kind of put the guest in a dangerous environment that may get injured!
4. Have the hotel ever tried to contact the guest, by phone/email of such incident had happened in the room? or worst case, to stop me to get in to the room, when i passed by front desk before get back to the room? none of it had been done
In short, this is not acceptable for any hotel, not talking about Ameron is a luxury brand, the hotel has poor risk management, this is my first time using this brand and I don't think there will be a second chance, terrible experience and even on the checked out date, no one care to ask how was my stay.
GGuest UserOnly about a 20 min tram ride from Zurich HB. We arrived an hour early and they allowed us to check in early seeing as they just cleaned the room. Business Room was bigger than expected and very modern. Luggage storage after check out was very helpful. Customer service was excellent.
Would have liked having a kettle in the room.
GGuest UserHotel room was clean and modern.
Customer service needs a lot of improvement, particularly a receptionist called Natasha.
After collecting our luggages from the storage, I proceeded to asked her for the hotel room key as we have yet to check in. She then said ”she wouldn't know anything as I did not provide any details to her”. As a front desk staff, I would think it is part of your responsibility to maybe ask?
On another occasion, I asked her if it was okay to get something delivered to the hotel tomorrow as I forgot something and needed it urgently. Her respond was ”Isn't it too late now that I ask her?” The look on her face was a look of annoyance.
I told her I could cancel it if it wasn't allowed. Eventually, my item was not delivered as she probably did not cascade the information to the staff on duty the next day.
Would appreciate if she could respond nicely, especially when you're in the service line.
I'm not sure if it has anything to do with racism?? I've observed that she was very friendly and accomodate a guest of a different race whom asked her for a favour.
If you'd like consistently good service, I'd suggest put your money elsewhere. The accomodation doesn't come cheap as well.
Yyes7086The room was clean, tidy, and comfortable. What I appreciated most was the comprehensive range of power outlets; in addition to Swiss standard sockets, there were also European standard ones. Crucially, the Swiss outlets weren't the recessed type, which made it incredibly easy to use various plugs and adapters (as shown in image 9). An electric kettle was also provided in the room.
While the hotel's location is a bit further from the train station, Old Town, and lakeside attractions, public transport connections are extremely convenient. Tram line 3 provides direct access between the hotel and the train station (the tram stop is about a 7-8 minute walk to the left after exiting the hotel). Tram line 2 takes you to the Old Town, Bahnhofstrasse, Lake Zurich, and other sights (this tram stop is within a 3-4 minute walk to the right after exiting the hotel, see images 7 & 8).
The hotel breakfast was quite good, offering a rich and delicious selection.
Upon check-in, a credit card pre-authorization for a security deposit of CHF 150 per room was required. The city tax was CHF 3.5 per person per night.
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