Best hotel in Geneva. Affordable price with good location just 400m away from Geneve Railway station. Easy to find. Walking distance to Lake Geneva. Accessible to Migros and Coop. Comfortable and clean room. Most important for us as Asian is the toilet provide bidet. Like it very much. And the room also had bathtub. Great stay in Geneva before catching our flight the next day..
Great hotel very close to train station, staff are lovely especially Joao the concierge gentleman. Rooms are clean and spacious and comfortable with fridge and spotlessly clean facilities plus kettle. Right next door to Lidl super market so very handy, close to buses to travel to chamonix etc and very short walk to Geneva lake. Wonderful
When we checked in we asked whether, after we check out, we could leave our luggage with them since we didn't want to carry many luggage to Paris and the answer from the front lady with her careless eye was ”NO, because we didn't have enough space”. We were very sorry with the answer and hopelessly thought how we could deal with the problem. Luckily, on the day we checked out we met another front lady who was very kind and agreed to keep our luggage but we need to pay some charge. The room was ok except the toilet which were flooded all the time when we took a bath during our stay. We probably don't want to stay here again unless we have no choice.
The service staff were very enthusiastic, so enthusiastic that they helped me fold the clothes that were thrown around and put them in the box 😂
The room was also very clean, and the sheets were changed every day.
The breakfast was pretty good. Although it didn't change, I didn't feel sick of it after eating it for 9 days.
Some room types have coffee machines but no kettles, and some have kettles but no coffee machines.
You can take bus No. 15 to the city and the United Nations, and it's a 5-minute walk to the lake, which is quite convenient
My friend and I had thoroughly enjoyed our stay. Don't be discouraged with this not being in the city centre because the free public transport is just outside the hotel. Make sure to check out the 4th floor of the hotel because the view of the mountain is amazing.
The mini kitchen is handy for us. And with Lidl just a few steps away, we had some delicious cheap meal.
Guys from the airport, ask the information desk where the metro stop. Don't take a taxi but take the metro and make sure you get your mobile free transport pass. From the airport it is only less than 10 mins ride. We did not spend a penny exploring the city and transport to the airport.
I hardly write a review, but it is worth writing this to help others.
The patient answers from the front desk staff make tourists relax! The nostalgic little elevator is very safe and can accommodate one or two people at a time! The room is warmly decorated and the mattress is very comfortable to sleep on! Breakfast is rich and fresh! Every day, several handsome waiters are busy working diligently, with slightly serious expressions, but very dedicated!
The best hotel I've stayed in Switzerland, the service staff are very friendly, the room facilities are also very good, and there is a turndown service! The main location is also very good, there is a bus stop at the door of the hotel, and it is only a few minutes' walk from the train station. The subsequent hotels in Interlaken and Zurich at this price cannot compare with this one, I really recommend it!
The hotel is located in a relatively suburban area. It takes eight minutes by taxi from the airport, but it is a bit far from the city. However, the hotel swimming pool is very large, and there is a sauna and steam bath. There are also small skin care products delivered every day. However, the Chinese restaurant in the hotel is not delicious. Don't go there
The most comfortable hotel on this trip, the front desk originally said that it could be upgraded by 145 Euros. Later, I thought that the original room was also good, but I did n’t upgrade. The bathroom and bedroom are large, and the service is attentive and meticulous, especially for breakfast. We ordered all the dishes, all of which are above the standard level. They are particularly delicious, and they are exquisite. Highly recommended!
Overall, I was very satisfied. They gave us the room in advance, but one room was not cleaned properly. There was food left by the previous guest after we entered the room. After contacting them, they cleaned it up immediately. The environment is good, and there is 🚗 airport shuttle. The front desk was very polite and the service was good.
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85 reviews
9.3/10
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GGuest UserManagement please check this review and travellers please watch out!!!
A nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport. In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning).
With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.
I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm. As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again.
When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.
Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.
It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.
Please You Should Check with the housekeeper and the receptionist on that day!!!!!!
SSaan ChoyRoom is clean and comes with the convenience of a small functional kitchen. Bed is comfortable.
Location is excellent. Close to the fountain jet, train station and shops.
Very quiet as well for the inside facing room we had.
Staff are helpful.
Recommended
EEmmanuel HemmerléI was going to arrive late in the evening last night so I wrote the hotel to enquire about transportation from the airport to the hotel. They told me very diligent it and precisely about their shuttle service. When I arrived at the hotel, the desk person, a Swiss gentleman, was extremely hospitable, friendly, authentic, detailed in a good sense, helpful and professional. He also helped me book a taxi for the next day. What a great way to welcome a guest. Really best practice. Lots of desk employees around the world should learn from him!
The room was very nice, all fine. Large enough, and having all amenities.
Excellent lunch at the hotel: very good cuisine.
I needed to leave my luggage at the concierge: they did it all very well.
The only point for improvement: when I left, I asked a lady at the reception, apparently Swiss, to help me get my luggage back and book a taxi for me. She did it but in a cold and distant way. She should go find another job in a different industry. One where she can continue being unfriendly.
GGuest UserThe service staff were very enthusiastic, so enthusiastic that they helped me fold the clothes that were thrown around and put them in the box 😂
The room was also very clean, and the sheets were changed every day.
The breakfast was pretty good. Although it didn't change, I didn't feel sick of it after eating it for 9 days.
Some room types have coffee machines but no kettles, and some have kettles but no coffee machines.
You can take bus No. 15 to the city and the United Nations, and it's a 5-minute walk to the lake, which is quite convenient
GGuest UserWow what an incredible hotel! We started off arriving super early to hotel even though check in was meant to be at 3. To our surprise the lovely hotel staff let us check in early and issued our free geneva travel pass and showed us to our rooms. Onto our room, it was very clean, so spacious with ample storage space and safe, TV and amazing views overlooking the alps. The walk in shower was the highlight and has been sorely missed since getting back home. The hotel has everything you need, restaurant bar, 24 hour reception service, small gym and added sauna which is all included free of charge. The location is very handy only being a 10 minute bus from the airport and tram outside the hotel that goes straight into geneva city centre. The staff were so helpful and welcoming and made our stay 10/10. Will definitely be back to this hotel again couldnt have had a better time.
GguoseaIt feels like living in your own home. Although the hotel is not big, it makes you feel at home. It takes only a few minutes to walk to Lake Geneva across from the hotel. There are also several bus stops nearby, so transportation is very convenient. It is also close to the UN and WTO.
GGuest UserMy friend and I had thoroughly enjoyed our stay. Don't be discouraged with this not being in the city centre because the free public transport is just outside the hotel. Make sure to check out the 4th floor of the hotel because the view of the mountain is amazing.
The mini kitchen is handy for us. And with Lidl just a few steps away, we had some delicious cheap meal.
Guys from the airport, ask the information desk where the metro stop. Don't take a taxi but take the metro and make sure you get your mobile free transport pass. From the airport it is only less than 10 mins ride. We did not spend a penny exploring the city and transport to the airport.
I hardly write a review, but it is worth writing this to help others.
Rruijoyngood position and envieonment, not far from the big bridge and the fourtain. the room is quiet and comfortable. window facing a street so can have a distant view. i love the arts on the wall. and the hotel services are nice. i got a cup of lattie taken to my breakfest table every morning.
RRalphesisOnly few steps from station.
The bathroom comes with bathtub which is very good. Hotel is clean with nice view.
The machine in gym is old and small but still can use.
The lobby is big and comfortable.
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