We stayed 3 nights at this very comfortable hotel. We even wanted to extend one night and they were fully booked, which shows how popular they are. The decor from reception to lobby to room was a delight with full use of natural materials, giving a zen feel. The breakfast was buffet, but chouce of hot dished was limited. Also, we wanted to go for a swim at sunset, but the pool at this time was used as one big cocktail bar, literally dozens lounging in the,water, so that was disappointing.
The hotel is excellent for families and couples. It has a variety of games for children. You can also use the pools of Torres del Mar, which is the hotel next door and belongs to the same owners. There is also an infinity pool on the 10th floor of Torres del Mar, highly recommended. The service is spectacular, from the lobby staff, waiters, cooks, gardeners. It was a wonderful experience.
For the beach, the hotel provides chairs and umbrellas but you must pay a fee of 50,000 COP per day for it (12 USD Approx).
Everything very clean. It is in a quiet area of Cartagena if you want to relax and enjoy the pools, the sun and the beach.
The buffet-style breakfast was also spectacular with wide options of Colombian and foreign food.
I would definitely go back again.
This is a 3.5/4 stars hotel. For the brand I was expecting a higher level of service and better facilities. The window in our bedroom was dirty to a point we could barely see the outside, some areas are in need of TLC, and some furniture needs replacement. The lighting in the room is not convenient ( either its fully bright or total darkness, no in between). The remote somehow didn’t control the tv (only the tv box). they felt the need to wake us up to remind us we needed to checkout by noon ( which I find cheap, rude and unnecessary). I came with higher expectations and was disappointed unfortunately. Favourable points: good bedding + friendly staff.
Overall solid, but a little bare bones.
No slippers or robe or waters in the room. Felt like just two tv remotes and an empty bar fridge. Bathroom provisions basic as well.
Location is convenient for the airport and getting places, but not much around the hotel itself.
Breakfast was fine tasting, but the scene was hectic. Things were constantly running out, the omelet line was slow, and tables were mostly unclean and without cutlery.
This may make it sound bad, but it was decently satisfactory
Excelente opción para disfrutar de Cartagena
El hotel está muy bien. La ubicación es inmejorable, justo entre Getsemaní y el centro histórico, lo que permite recorrer Cartagena a pie cómodamente. Además, hay muchas opciones de restauración muy cerca. La decoración está muy cuidada y crea un ambiente acogedor en el que te sientes realmente cómodo. El personal merece una mención especial: siempre atentos, amables y con una respuesta rápida ante cualquier necesidad. Es un hotel moderno, con todo lo necesario para una estancia agradable. ¡Muy recomendable!
The Osh hotel has such an amazing vibe. As you enter the lobby, you are greeted by their lovely staff with a welcome drink. Check in was really smooth and they offered options for my room category, and the location was great. Literally walking distance to local bodegas, bars and restaurants. Osh is located 10-15 min from walled city, which made dinner options and tours easy to get to in the area. Prior to my stay in the Osh hotel, I stayed at the Hilton with my travel group for four days. In comparison although most tourist stay at the Hilton or the Hyatt. I would opt to stay at Osh every time. Beautiful pool on the main floor and rooftop. While there is not beach access, I believe you can simply book a tour for a beach day at Aqua Azul or Makani Luxury Wanderlust. During my stay also schedule a massage in my room which was a nice add on before I traveled back home. I highly recommend you experience The Osh in Colombia. Suites are also available to splurge a bit and treat yourself.
Everything was great except for one small incident in the restaurant when a guest ate topless. But the hotel is fantastic, and I highly recommend it. Breakfast is very good. The location is good, and the staff is very friendly.
The location is good and the service is good. The hotel is quite lively, with different organizations holding activities indoors and outdoors on weekends and weekdays. The downside is that the sound insulation is really poor, and you can hear your neighbors sneezing and coughing, as well as the TV sound. We did encounter a power outage at night, which lasted about a minute.
The food is ok, but the hotel is remote. It would be better if there is hot water in the swimming place. In addition, the hotel elevator takes a long time to wait. All the food in the hotel requires service charges.
Very Good
104 reviews
8.1/10
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8.7/10
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CCarlosGExcellent service, very well attended, its staff is well prepared for guest service. Clean room. It offers a beach 50 meters away but currently there is no beach. They are under construction, so you must travel more than 500 meters to have access to one. The prices of minibar products are very high. I rate it overall 4.5/5
GGuest UserThe Osh hotel has such an amazing vibe. As you enter the lobby, you are greeted by their lovely staff with a welcome drink. Check in was really smooth and they offered options for my room category, and the location was great. Literally walking distance to local bodegas, bars and restaurants. Osh is located 10-15 min from walled city, which made dinner options and tours easy to get to in the area. Prior to my stay in the Osh hotel, I stayed at the Hilton with my travel group for four days. In comparison although most tourist stay at the Hilton or the Hyatt. I would opt to stay at Osh every time. Beautiful pool on the main floor and rooftop. While there is not beach access, I believe you can simply book a tour for a beach day at Aqua Azul or Makani Luxury Wanderlust. During my stay also schedule a massage in my room which was a nice add on before I traveled back home. I highly recommend you experience The Osh in Colombia. Suites are also available to splurge a bit and treat yourself.
SShijielvxiangjiaEricCasa Santa Clara: Sofitel Legend under Accor. It is also the largest of the three luxury brands in the city. The picture shows the garden. It is also a historical site where you can have breakfast surrounded by lush tropical plants and mottled ancient walls with columns. It is wonderful! I am also very grateful for the recommendation of netizens this time. I am also an Accor member, so I chose it. The service is as warm and sophisticated as expected, and it is the first hotel I have encountered that gives a welcome gift - a big bag of Colombian coffee powder! It feels very thoughtful! In addition, many people get married in Cartagena, and I also met families dressed up in this hotel. See the last picture. Hahahaha
GGuest UserSo cozy and lovely place🥰. Added one more night to my reservation because loved the harmony and peace that I felt on that hotel. The breakfast was amazing 200/10 🤩. Great variety of fruits,healthy and local food. Thank you so much to Andrey so polite and charming guy who helped me in everything; as well as Jorge who is so professional doing his work, Alfredo and kitchen girls, thank you for so delicious food. The rooftop is a dream but unfortunately don’t have (stable) bartenders to enjoy drinks.Sadly to say the general manager was unprofessional and unkind, must to improve his professional relation to drive a good management of a hotel of this category.
I would love to go back in my next trip to Cartagena 🤍🇨🇴 .
Recommendations: if don’t tolerate noise, don’t book the rooms next to the street.
NNicole CoomerExcelente opción para disfrutar de Cartagena
El hotel está muy bien. La ubicación es inmejorable, justo entre Getsemaní y el centro histórico, lo que permite recorrer Cartagena a pie cómodamente. Además, hay muchas opciones de restauración muy cerca. La decoración está muy cuidada y crea un ambiente acogedor en el que te sientes realmente cómodo. El personal merece una mención especial: siempre atentos, amables y con una respuesta rápida ante cualquier necesidad. Es un hotel moderno, con todo lo necesario para una estancia agradable. ¡Muy recomendable!
GGuest UserThe food is ok, but the hotel is remote. It would be better if there is hot water in the swimming place. In addition, the hotel elevator takes a long time to wait. All the food in the hotel requires service charges.
GGuest UserEverything was great except for one small incident in the restaurant when a guest ate topless. But the hotel is fantastic, and I highly recommend it. Breakfast is very good. The location is good, and the staff is very friendly.
GGuest UserOverall solid, but a little bare bones.
No slippers or robe or waters in the room. Felt like just two tv remotes and an empty bar fridge. Bathroom provisions basic as well.
Location is convenient for the airport and getting places, but not much around the hotel itself.
Breakfast was fine tasting, but the scene was hectic. Things were constantly running out, the omelet line was slow, and tables were mostly unclean and without cutlery.
This may make it sound bad, but it was decently satisfactory
CCHILLING$The hotel in nice and the rooms are huge with sea view balcony! This hotel no have private beach so anyone can swim in hotel front beach. When you want to go to front beach and get seats and umbrella you have to pay COL PESO 30.000! In front beach there is a lot of food sellers drink sellers which every 5 min someone gonna come up to bother you that was the only - issue! Rest hotel is great and specially the pools was amazing! Breakfast is good enough! Good for family and group of friends!
GGuest UserWe stayed 3 nights at this very comfortable hotel. We even wanted to extend one night and they were fully booked, which shows how popular they are. The decor from reception to lobby to room was a delight with full use of natural materials, giving a zen feel. The breakfast was buffet, but chouce of hot dished was limited. Also, we wanted to go for a swim at sunset, but the pool at this time was used as one big cocktail bar, literally dozens lounging in the,water, so that was disappointing.
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