We stayed 3 nights at this very comfortable hotel. We even wanted to extend one night and they were fully booked, which shows how popular they are. The decor from reception to lobby to room was a delight with full use of natural materials, giving a zen feel. The breakfast was buffet, but chouce of hot dished was limited. Also, we wanted to go for a swim at sunset, but the pool at this time was used as one big cocktail bar, literally dozens lounging in the,water, so that was disappointing.
The hotel has the advantage of being ready from the airport, 5 minutes walk from the airport. The room is right without any further. The air conditioning works very well.The wifi works well.
The breakfast is served with parchment and is anywhere.
The beach is 10 minutes walking distance but is usually prohibited because there is no surveillance.
The hotel is located in the city centre, and the hotel is located in the city centre.
The hotel was one of the best things during our trip, everything was perfect, the facilities were very nice and the staff was friendly and diligent. We will definitely return
This is a 3.5/4 stars hotel. For the brand I was expecting a higher level of service and better facilities. The window in our bedroom was dirty to a point we could barely see the outside, some areas are in need of TLC, and some furniture needs replacement. The lighting in the room is not convenient ( either its fully bright or total darkness, no in between). The remote somehow didn’t control the tv (only the tv box). they felt the need to wake us up to remind us we needed to checkout by noon ( which I find cheap, rude and unnecessary). I came with higher expectations and was disappointed unfortunately. Favourable points: good bedding + friendly staff.
Great hotel with good amenities the gym was good to have older equipment but enough to get a good workout. Location was great right across the street. Staff was very friendly and helpful. rooms clean and always restocked
The old historic centre of Cartagena de las Indias, is very expensive thus this was an affordable option. Uber and taxis are also affordable. The breakfeast was very good. The personnel is nice and does not want to cheat you. Airconditioning is working well in this town where temperatures are around 32 degrees. Nice view from rooftop. An Arentinian friendly place in Colombia
The scenery is very nice. You can see the sea from the balcony.
Hygiene needs to be improved. Furniture is old.
What I have to complain about is that such a big hotel does not have a hair dryer (maybe because the quantity is limited, the hotel staff said to look for it, but in the end they did not give it to me)
The food is ok, but the hotel is remote. It would be better if there is hot water in the swimming place. In addition, the hotel elevator takes a long time to wait. All the food in the hotel requires service charges.
I liked the service and the rooms, there is a little removed from pharmacies and interesting places, yet I recommend it when traveling with adults alone and easy to move
Excelente opción para disfrutar de Cartagena
El hotel está muy bien. La ubicación es inmejorable, justo entre Getsemaní y el centro histórico, lo que permite recorrer Cartagena a pie cómodamente. Además, hay muchas opciones de restauración muy cerca. La decoración está muy cuidada y crea un ambiente acogedor en el que te sientes realmente cómodo. El personal merece una mención especial: siempre atentos, amables y con una respuesta rápida ante cualquier necesidad. Es un hotel moderno, con todo lo necesario para una estancia agradable. ¡Muy recomendable!
Very Good
105 reviews
8.6/10
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