Posted on Sep 21, 2023|Superior Twin Room
Guest User
The room was clean and the hotel was in an excellent location, very convenient. The hotel staff was prompt and friendly. Would recommend to friends. The hotel is in the central square, within easy reach of several major churches and shops
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Price per night from:KRW 192,340
Posted on Mar 20, 2026|Large Studio With Kitchenette
Guest UserThe hotel is about a 5-minute walk from the metro station, and it's only about a 20-minute ride from there to Munich Central Station, which is very convenient.
Right outside the metro station, there's a shopping mall, and a budget supermarket (LIDL) can be accessed directly from the back entrance of the mall.
The hotel itself is spacious, clean, and very comfortable to stay in.
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Price per night from:KRW 104,646
Posted on Dec 22, 2025
Zhangjianzhong
到時前台熱情地給了個住宿指南。第二天仔細看了才知道,有免費的咖啡,茶和飛酒精飲料。停車免費。還有桑拿。
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Price per night from:KRW 267,476
Posted on Jun 21, 2026
Guest UserWhile your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable.
My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures.
Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias.
A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team.
Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel.
Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden.
Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an.
Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen.
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Price per night from:KRW 154,667
Posted on Jul 21, 2024
Guest User
Hotel teams are very kind and ready to respond to your requests.
Food is perfect and delicious.
Hotel is quite new and clean.
Location is a bit far from Munich center but it is very convenient for traveling. Also, very clean and safe area.
Hotel is far from train station just 1-2 min walk.
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Price per night from:KRW 111,344
Posted on May 15, 2026|Executive King Room With Sofa Bed
Guest User
Booked for three people. A sofa bed was already set up for us. The room was spacious and comfortable, and I really liked the attic-style window. The bathroom's shower pressure was a bit weak, but I was generally satisfied. However, I kept trying to call the reception from my room, but couldn't get through, so I had to go down to the first floor after 10 PM. They might need more staff at the reception. I wouldn't recommend the breakfast; there wasn't much variety, and depleted items weren't refilled. The location was good. It was an overall decent experience.
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Price per night from:KRW 103,809
Posted on Jan 1, 2025
Guest User
I felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!
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Price per night from:KRW 193,805
Posted on Oct 29, 2023|Superior Room
Travel itinerary 1Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive.
As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep.
The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring.
In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.
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Price per night from:KRW 565,927
Posted on Mar 25, 2026
Guest User
The location was fantastic, very close to the station and within easy reach of the city center. The neighborhood felt very safe, which was a big plus. It was also great to have a supermarket and a coin laundry within walking distance.
The room itself was spacious, clean, and comfortable. When the hairdryer in the room wasn't working, I went to the front desk and they immediately lent me a spare, which I thought was excellent service.
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Price per night from:KRW 101,507
Posted on Feb 8, 2026
Guest User• Location and Transportation 26: The hotel is conveniently located near the airport, making it ideal for travelers needing an overnight stay before or after a flight. A shuttle bus service is available for easy transfers to and from the airport, taking approximately 10-15 minutes at a reasonable fare. Some guests also noted a bus stop just 50 meters from the hotel, offering convenient public transport options.
• Cleanliness and Facilities 27: The hotel maintains good overall hygiene, with clean and tidy rooms meeting many guests' expectations. Although the rooms are small, they are well-equipped and generally sufficient for guests' needs. The lobby offers game facilities for entertainment, and complimentary coffee and other services enhance the user experience.
• Service Quality 29: The staff are friendly and helpful, with their service attitude receiving positive reviews from most guests. The check-in process is simple and quick, improving the guest experience. The hotel's complimentary shuttle bus service is a great convenience, with the airport shuttle service being particularly praised.
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Price per night from:KRW 115,320