Hotel was clean and look beach side. The foods very good. I like some snack. I was experience gym, actually exercise equipment too old. I hope next time have good experience with gym.
The modern decor was lovely. It was also nice to receive a welcome drink at the rooftop bar. Just one thing: there's no changing room in the room, and the toilet and shower are directly integrated into the main space. This can be a bit awkward for couples when changing.
The hotel breakfast was quite generous, featuring local specialty pastries. The only minor drawback was that the bathroom felt a bit cramped. The hotel is centrally located, with plenty of banks and restaurants nearby, making dining incredibly convenient.
Everything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Had a pleasant stay at Mercure Padang. The hotel is conveniently located near the town area, making it easy to find food, shops, and nearby attractions. The location is very strategic and accessible.
The room was clean, comfortable, and well-maintained. All the basic amenities we needed were provided, which made our stay smooth and hassle-free. The facilities were good, and the overall environment felt cozy and relaxing.
Staff were friendly and helpful throughout our stay. Overall, it’s a nice hotel and a great choice when visiting Padang. Would definitely consider staying here again.
It is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
What a perfect hotel for my stay in Padang. Super comfortable room, the most caring and wonderful staff, amazing amenities. If I come back to Padang I would only stay here!
Amazing
132 reviews
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Amazing
かかまきりThe modern decor was lovely. It was also nice to receive a welcome drink at the rooftop bar. Just one thing: there's no changing room in the room, and the toilet and shower are directly integrated into the main space. This can be a bit awkward for couples when changing.
EerzammIt is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
OOpenEyesOnTheWorldLocation good, bed comfortable. The room is pretty much run down, mold and moisture on the wall in the room, and in the bathroom. AC very loud. The furniture and seats are stained and filthy.
Rooms are not soundproof so you hear everything from the corridor including the hotel music running almost 24 hours.
RRannieSI was very disappointed. I booked a room for my parents and grandchildren. I booked a room which is written 24m2 with balcony. I had stayed there before, that's why I know it's supposed to be spacious room. But they only get small room 17m2 not as mention in the details just because of the name not ”grand deluxe” but I paid more than ”deluxe price”. The same price with the published rate for ”grand deluxe” directly in the hotel. And there is no ”grand deluxe” In the room choices in Trip. They can't ask for extrabed because there's no space. And also when 1 adult with 2 kids having breakfast they still ask for extra fee. I know this rule but i just felt not fair to pay after overpriced for the disappointing room
GGuest UserThe hotel room was spacious and the service was excellent. My child left a piece of clothing in the room and they helped us pack it in a bag and brought it to the lobby. It would be even better if there were two sockets installed at the head of the bed for charging mobile phones!
AAnonymous UserHad a pleasant stay at Mercure Padang. The hotel is conveniently located near the town area, making it easy to find food, shops, and nearby attractions. The location is very strategic and accessible.
The room was clean, comfortable, and well-maintained. All the basic amenities we needed were provided, which made our stay smooth and hassle-free. The facilities were good, and the overall environment felt cozy and relaxing.
Staff were friendly and helpful throughout our stay. Overall, it’s a nice hotel and a great choice when visiting Padang. Would definitely consider staying here again.
GGuest UserEverything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.
GGuest UserWe stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
HHappy Hour TravelerWhat a perfect hotel for my stay in Padang. Super comfortable room, the most caring and wonderful staff, amazing amenities. If I come back to Padang I would only stay here!
EEva hereHotel was clean and look beach side. The foods very good. I like some snack. I was experience gym, actually exercise equipment too old. I hope next time have good experience with gym.
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